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Mercure Cayenne Royal Amazonia Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cayenne Royal Amazonia Hotel

Outdoor pool, pool loungers
Interior entrance
Bar (on property)
Sports facility
Sauna, hot tub, Turkish bath/hammam, body treatments, body wraps

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300
  • Montjoly Beach
    3 min drive
  • Botanical Gardens
    3 min drive
  • Fort Diamant
    3 min drive
  • Cayenne (CAY-Cayenne - Félix Eboué)
    27 min drive

Room options

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)

Air conditioning
Housekeeping
24/7 front desk
3.8 out of 5, Good, (5)
The price is €136
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)

About this property

Mercure Cayenne Royal Amazonia Hotel

Family-friendly hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Mercure Cayenne Royal Amazonia Hotel offers 134 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
During your stay at Mercure Cayenne Royal Amazonia Hotel, you'll be within walking distance of Montjoly Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Brasserie Royale, a brasserie that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, manicures and pedicures or body treatments at Spa Royal
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Just a 3-minute drive from Cyno Garde and a few minutes from Montjoly Beach
Mercure Cayenne Royal Amazonia Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Mercure Cayenne Royal Amazonia Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cayenne hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.
La Brasserie Royale – This brasserie specialises in local cuisine and serves lunch and dinner.
Royal Sushi – This sushi bar specialises in sushi and only serves dinner. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Cayenne Royal Amazonia Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
Property Registration Number FR93602036444

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 148 reviews" "
Rating 8 - Good. 65 out of 148 reviews" "
Rating 6 - Okay. 15 out of 148 reviews" "
Rating 4 - Poor. 6 out of 148 reviews" "
Rating 2 - Terrible. 5 out of 148 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Marcus

Liked: Cleanliness
Stayed 6 nights in Jan 2024

10/10 Excellent

Prabhjot

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023

8/10 Good

Charles H

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

cedric

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in French Guyane
Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)

6/10 Okay

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but spotty amenities
The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.

4/10 Poor

Romuald

Plateaux repas sale à même le sol dans le couloir C’est fort désagréable
Stayed 1 night in Aug 2024

10/10 Excellent

Raphaël

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Thierry

Stayed 2 nights in May 2024

10/10 Excellent

Jacques Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et digne d'un 4 étoiles. Le personnel est à l'écoute et prend soin de ses clients. Je recommande vivement et je reviendrai.
Stayed 11 nights in Apr 2024

8/10 Good

Sébastien

Business traveller
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cda affaires
Hotel bien personnel attentif ensemble de l'hôtel bien La Brasserie pourrais etre mieux Le Sushi tres bien je retourne
Stayed 7 nights in Mar 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne hôtel, super piscine, le personnel au top. Suggestions manque de poisons au petit déjeuner et de sans gluten.
Stayed 1 night in Mar 2024

10/10 Excellent

Johannes Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities
Weinig Engels
Stayed 7 nights in Jan 2024

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Solange

Business traveller
The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

WILLY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cafard dans le lit
Stayed 2 nights in Oct 2023

8/10 Good

Frédéric

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Mars

Stayed 1 night in Oct 2023