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Crown Regency Hotel and Towers

4.0 star property

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Photo gallery for Crown Regency Hotel and Towers

Indoor pool, pool loungers
Lobby
Hair salon
Lobby
Premium bedding, in-room safe, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000
  • OsmeƱa Fountain Circle
    ā€Ŗ4 min walkā€¬
  • Mango Square
    ā€Ŗ6 min walkā€¬
  • Cebu Doctor's University Hospital
    ā€Ŗ10 min walkā€¬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ā€Ŗ35 min driveā€¬

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Room (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Room (Studio)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Corner Suite (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (Studio)

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Crown Regency Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 Single Sofa Bed and 1 King Bed

View all photos for Junior Loft Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Loft Suite

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Corner Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Crown Regency Suite (1 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (1 Bedroom)

  • Sleeps 2
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

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About this property

Crown Regency Hotel and Towers

Hotel with 4 restaurants, near Ayala Center
4 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges and a 24-hour fitness centre are on-site.
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Premium cable televisions are provided.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Crown Regency Hotel and Towers. During your stay, you're just a quick walk from Robinsons Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 2 coffee shops/cafes, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Ayala Center and a few minutes from SM City Cebu
  • Airport shuttle service available for a fee
Crown Regency Hotel and Towers offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at Crown Regency Hotel and Towers. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cebu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Fifties Cafe ā€“ On-site cafĆ©. Happy hour is offered.
Wang Shan Lo ā€“ This restaurant specialises in Chinese cuisine. Open daily.
Cafe Glo ā€“ This restaurant serves breakfast, brunch, lunch and dinner. Open 24 hours. Open daily.
Sparkz Restobar ā€“ This buffet restaurant only serves dinner. Open daily.
Best Brew ā€“ On-site coffee shop. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 555 for adults and PHP 555 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Best Brew
  • Cafe Glo
  • Fifties Cafe
  • Sparkz Restobar
  • Wang Shan Lo

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Regency Hotel and Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 555 for adults and from PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Crown Regency Hotel and Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 137 out of 975 reviews
Rating 8 - Good. 288 out of 975 reviews
Rating 6 - Okay. 224 out of 975 reviews
Rating 4 - Poor. 196 out of 975 reviews
Rating 2 - Terrible. 130 out of 975 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Lora Shyne

Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles Britt

Stayed 2 nights in Apr 2024

10/10 Excellent

Shannen, Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil, Houma

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Travelled with family
Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

2/10 Terrible

Michael

Liked: Cleanliness
Donā€™t believe them when breakfast included
Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Stayed 1 night in May 2024

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Crown Regency
Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dwayne, Chipley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Stayed 4 nights in May 2024

8/10 Good

Rhett

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Stayed 5 nights in Apr 2024

4/10 Poor

DAVID

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not suggested, just too many problems.
For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
Stayed 8 nights in Feb 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Food was bad. Wifi cut out every 10 minutes. Aircon didnt work. Staff was no help. No hot water. Kids playing in the hallways even after complaining to staff about it.
Stayed 7 nights in Feb 2024

2/10 Terrible

Christian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check in counter folks and staff were so nice and polite but ā€¦ on the second nightā€¦ There was a RAT in my roomā€¦ it crawled over my feet and hid underneath my bedā€¦ I left, they forced me to move roomsā€¦ but there was no way Iā€™m staying at that placeā€¦ Sad part too is that they did not refund me for the remaining days of my stayā€¦ That place should be condemendā€¦ The shower was not draining waterā€¦and the elevators would only take you to a certain floorā€¦ you have to step out in the middle of a dark dimmed level to hop on a different elevatorā€¦this place is run downā€¦ This place is filthy - DO NOT STAY HERE!

8/10 Good

leo

Stayed 3 nights in Jan 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.
Stayed 2 nights in Jan 2024

2/10 Terrible

Shaun Mae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Cristina

Stayed 1 night in Jan 2024