Quest Hotel & Conference Center

3.0 star property

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Photo gallery for Quest Hotel & Conference Center

Reception
Terrace/patio
LED TV
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Archbishop Reyes Avenue, Cebu City, Cebu, 6000
  • Ayala Center
    ‪8 min walk‬
  • Waterfront Cebu City Casino
    ‪13 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪39 min drive‬

Room options

Deluxe Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Double Room

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Single Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Single Room

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quest Hotel & Conference Center

Art Deco hotel with full-service spa and health club
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Quest Hotel & Conference Center offers 427 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Quest Hotel & Conference Center. During your stay, you're just a quick walk from Ayala Center. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino
  • Airport shuttle service available for a fee
Quest Hotel & Conference Center offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Hotel & Conference Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cebu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Puso Restaurant – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 850 to 850 for adults and PHP 425 to 425 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Puso Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 850 to 850 for adults and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Quest Hotel & Conference Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cebu Quest
Cebu Quest Hotel
Hotel Quest
Hotel Quest Cebu
Quest Cebu
Quest Cebu Hotel
Quest Hotel
Quest Hotel Cebu
Quest Cebu Cebu Island/Cebu City
Quest Hotel Conference Center – Cebu
Quest & Conference Center

Quest Hotel & Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minute walk to large shoppers complex
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

earl

Liked: Cleanliness, staff & service, property conditions & facilities
It was so good. I’m coming back.
Stayed 12 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfectly located for easy travels. The gym is clean and never overly crowded. Breakfast service is great with both Filipino and American style. However by far the best thing about this property is the staff. Absolutely 💯 perfect service from check in to checkout. Well done you all are terrific!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Owen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent base for sites in and around Cebu.
Stayed 3 nights in Dec 2024

10/10 Excellent

Janet De

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and hospitable and willing to listen to you although there was language barrier. The hotel is a bit old but they are able to maintain the cleanliness of the hotel. Map should be provided to the guest to able to familiarise the city.
Stayed 5 nights in Dec 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 3 nights in Dec 2024

8/10 Good

Billy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location 2 min walk to Ayala where there is many shops and restaurants. Safe area
Stayed 2 nights in Dec 2024

8/10 Good

Beryl Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Larry

Travelled with family
Liked: Cleanliness
Not Welcoming and not nice when trying to upgrade my room. Then trying to charge me more than I recieved in Quest Hotel email one hour before arriving and when I told the manager on duty (Cindy) She acted like pissed off. I am very happy me and wife have stayed there many times in the last Seven years and unfortunately most likely will never return. There are a lot of nice Hotels in the are and will be coming back to Cebu in February. As of now I believe we will try the Nustar Hotel and Casino near the Seaside Mall. Hope this message will be read by someone that cares about the future of Quest Hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Glendon, Myrtle Beach

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hot and cold water dispensers on each floor. I liked the pool on the 7th floor. The bathroom was so awesome that we are thinking about using that design in our new home. The rooms are really nice and very clean. Lots of lighting. Really cold aircon. Really hot water. The tv's are HD. The staff downstairs are super nice and very efficient. I rate this place a 9.0
Stayed 1 night in Dec 2024

10/10 Excellent

Nga Ching Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Haresh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My first trip to Philippines. From the reception to the restaurant, every single person excels your expectations. Will definitely recommend this hotel for any kind of trip, pleasure or business.
Stayed 5 nights in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

William, Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff. The drinks were outrageously expensive. Food was good. Clean rooms and close to the mall.
Stayed 2 nights in Nov 2024

6/10 Okay

Gavino Gorion, Seal Beach

Travelled with family
Liked: Staff & service
Bathroom need to be clean,bugs running around the carpet
Stayed 26 nights in Nov 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean, close to Ayala
Stayed 2 nights in Nov 2024

8/10 Good

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Staff & service
It feels a bit dated for the price. Very nice and friendly staff though.
Stayed 1 night in Nov 2024

2/10 Terrible

Belthangady Monu Zeeshan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness
My Do Not Disturb Sign was Broken
The stay was ok and met the basic expectations EXCEPT: Hanging on my door I placed the Do Not Disturb sign, so I could have an afternoon nap. At 4:00pm there was knock on the door and the room attendant wanted to turn my bed down. He not speak, so I told hom no, then at 5:50pm I get a phone call from reception asking if everything was ok in my room. I thanked her for waking me up.
Stayed 1 night in Nov 2024