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Candlewood Suites Celaya, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Celaya, an IHG Hotel

Property amenity
Exterior
Property amenity
Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Private kitchen | Fridge, microwave, coffee/tea maker, toaster oven

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Galerias Celaya Mall
    2 min drive
  • Octavio Ocampo Art Museum
    7 min drive
  • Waterball Tower
    7 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility)

Studio Suite, 1 King Bed, Accessible (Mobility) | Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Celaya, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (600)
The price is €57
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express & Suites Celaya, an IHG Hotel

About this property

Candlewood Suites Celaya, an IHG Hotel

Suburban hotel with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Limited housekeeping is available.
Candlewood Suites Celaya, an IHG Hotel offers 102 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch plasma televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Candlewood Suites Celaya, an IHG Hotel, you'll be within walking distance of Galerias Celaya Mall. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Galerias Celaya Mall and 6 minutes from Lasallista Benavente University
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Candlewood Suites Celaya, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Celaya, an IHG Hotel. Self parking is free.

This 3-star Celaya hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 790 per pet, per stay
  • Weight limit: 66 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 790 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya, an IHG Hotel Hotel
Candlewood Suites Celaya, an IHG Hotel Celaya
Candlewood Suites Celaya, an IHG Hotel Hotel Celaya

Candlewood Suites Celaya, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 162 reviews" "
Rating 8 - Good. 27 out of 162 reviews" "
Rating 6 - Okay. 10 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 0 out of 162 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Stayed 2 nights in Aug 2024

10/10 Excellent

Rafa

Stayed 4 nights in Jul 2024

10/10 Excellent

Rafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024

10/10 Excellent

David, Moore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024

6/10 Okay

Hugo

Travelled with family
Liked: Staff & service
Need to get what I pay for.
Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024

10/10 Excellent

Nick

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good Stay
The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Oscar

Stayed 12 nights in Mar 2022

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Not updated
Stayed 3 nights in Feb 2022

10/10 Excellent

luis, irving

Stayed 1 night in Dec 2021

4/10 Poor

Israel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip and Stay
It was clean and the staff was very friendly. Very comfortable also
Stayed 3 nights in Aug 2018

10/10 Excellent

cesar alberto, Estado de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay great costumer service
Stayed 1 night in Nov 2017

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio de todo el personal y buenas instalaciones, estancia muy cómoda para viajes de trabajo.
Stayed 2 nights in Aug 2024

6/10 Okay

GERARDO

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Para no volver a Celaya
Mi viaje a Celaya solo puedo describirlo como una experiencia que no quiero volver a vivir. El hotel cumple con lo necesario, la atención en recepción es muy buena por la señorita pero el joven del turno vespertino no conoce las reglas de servicio al cliente ni por asomo. El desayuno cumple apenas con lo básico, las habitaciones son muy confortables, el personal de limpieza muy amable y atento. Pero la ciudad lamentablemente vive en un estado de violencia altísimo que hace de lo peor estar ahí. Deje abandonadas dos noches porque no soporté estar más en esa ciudad
Stayed 8 nights in Jul 2024

10/10 Excellent

Edwar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

4/10 Poor

Adrián

Liked: Cleanliness
Disliked: Staff & service
Mediocre
Todo el hotel tiene un olor terrorífico, los pasillos huelen a humedad por las alfombras x las habitaciones huelen a viejo, el lobby olía a puesto de gorditas. La atención no fue profesional. La ropa de cama es muy cómoda, está muy a gusto. El lugar es espacioso.
Stayed 1 night in Jun 2024

10/10 Excellent

Ludwika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ame la barra de café!!!
Stayed 2 nights in Jun 2024