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"This was my second visit to this hotel and unfortunately this time around it wasn’t as good. The bar staff were slow, the security staff were rude and ... " More

By a verified traveller on Sat 29 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at La Folie Douce Hôtel Chamonix. During your stay, you're just a quick walk from Brevent-Flegere Ski Area. Free WiFi in public areas, a full-service spa and an outdoor pool are available.

  • Free WiFi
  • Enjoy French cuisine while dining at La Petite Cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, ski-in/ski-out access and yoga classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Brevent-Flegere Ski Area and Chamonix Church

La Folie Douce Hôtel Chamonix ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Folie Douce Hôtel Chamonix

Everyone (7) Couples (2) Family (4)
3 out of 5
This was my second visit to this hotel and unfortunately this time around it wasn’t as good. The bar staff were slow, the security staff were rude and the breakfast was way over priced for the food selection on offer. Having mentioned this to the reception they didn’t seem to concerned and put it down to the hotel being busy however standards shouldn’t slip just because it’s running at full capacity!

Posted by on 29 Feb 2020

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5 out of 5

Posted by on 6 Mar 2019

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3 out of 5
Entäuschend vom Pool wegn 26*

Posted by on 12 Nov 2023

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4 out of 5

Posted by on 11 Aug 2023

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3 out of 5
Very expensive taking into account the quality of the room. However, the location, views, pool and facilities were great. The chiepest room was very unconfortable.

Posted by on 26 Jul 2023

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1 out of 5
Tout simplement un hôtel à fuir ! Un hôtel où une boîte de nuit plutôt ?? Une nuit horrible, nous avons été réveillé par un groupe de personnes qui faisaient la fête dans le couloir de notre chambre. Il aurait été préférable de prévenir les clients comme nous, qui venions chercher du calme et du repos, que l’hôtel avait été privatisé par une entreprise de 350 personnes ! Bref aucun dédommagement n’a été trouvé le lendemain et nous avons annuler le restaurant du midi ainsi que le SPA de l’après midi! Mon prochain séjour à Chamonix ne se fera plus dans ce médiocre hôtel.

Posted by on 13 Apr 2023

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2 out of 5

Posted by on 27 Jul 2022

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2 out of 5
Annoying and chaotic check-in Premium rooms really small Youngster staff without any hospitality experience and with a big attitude

Posted by on 19 Aug 2021

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5 out of 5
Todella hyvä majoitus. Persoonalliset hotelli huoneet sekä tilat muutenkin omanlaiset, positiivisellä tavalla. Todellakin voin suositella!!!

Posted by on 19 Dec 2019

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Comment from Hotel Management

14 Jan 2020 by Romane B. La Folie Douce Hotels

Hello, We thank you for your lovely comment and taking time to share your experience at La Folie Douce Hotels Chamonix ! We hope to see you again.

5 out of 5

Posted by on 15 Oct 2019

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Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. La Folie Douce Hôtel Chamonix helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Chamonix-Mont-Blanc hotel is smoke free.

  • 250 guestrooms or units
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Chamonix-Mont-Blanc Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

La Folie Douce Hôtel Chamonix offers 250 accommodations with blackout curtains. Beds feature premium bedding. Smart televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Smart television
  • Luxury bedding
  • Housekeeping (daily)
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

La Petite Cuisine – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

L'Après Ski Party Bar – On-site bar. Open daily.

Janssen – On-site cocktail bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Yoga classes/instruction on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Optional ski privileges
  • Downhill skiing on site

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 8
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's children's club is open during school vacation periods only.

The credit card used to book the reservation must be presented by the cardholder at check-in.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 to 24 for adults and EUR 14 to 17 for children
  • Covered self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Folie Douce Hôtel Chamonix Mont-Blanc
  • Folie Douce Hôtel Chamonix
  • Folie Douce Chamonix Mont-Blanc
  • La Folie Douce Hôtel Chamonix Mont Blanc
  • La Folie Douce Chamonix
  • La Folie Douce Hôtel Chamonix Hotel
  • La Folie Douce Hôtel Chamonix Mont Blanc
  • La Folie Douce Hôtel Chamonix Chamonix-Mont-Blanc
  • La Folie Douce Hôtel Chamonix Hotel Chamonix-Mont-Blanc

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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