L'Orangerie du Chateau des Reynats

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L'Orangerie du Chateau des Reynats

Exterior
Sauna, hot tub, steam room, body treatments, hydrotherapy, body wraps
Outdoor pool, pool loungers
Sauna, hot tub, steam room, body treatments, hydrotherapy, body wraps
Comfort Double Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
15 Avenue des Reynats, Chancelade, Dordogne, 24650
  • Abbaye de Chancelade
    6 min walk
  • Perigueux Golf Club
    13 min walk
  • Musée Gallo-Romain
    7 min drive
  • Bergerac (EGC-Bergerac - Perigord - Dordogne)
    50 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

L'Orangerie du Chateau des Reynats

Hotel in Chancelade with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
L'Orangerie du Chateau des Reynats offers 37 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

This Chancelade hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
During your stay at L'Orangerie du Chateau des Reynats, you're just a quick walk from Abbaye de Chancelade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at L Oison, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to detox wraps, body scrubs or hydrotherapy at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Within a 15-minute walk of Abbaye de Chancelade and Perigueux Golf Club
  • Pets welcome free of charge
L'Orangerie du Chateau des Reynats offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly L'Orangerie du Chateau des Reynats.

This 4-star Chancelade hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
L Oison – This fine-dining restaurant specialises in French cuisine and only serves dinner. 1-star Michelin rating. Reservations are required.
Bistro La Verriere – Overlooking the garden, this bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 16 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro La Verriere
  • L Oison

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 01 July and close on 17 September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Orangerie Chateau Reynats
L'Orangerie Chateau Reynats Chancelade
L'Orangerie Chateau Reynats Hotel
L'Orangerie Chateau Reynats Hotel Chancelade
L'Orangerie du Chateau des Reynats Hotel
L'Orangerie du Chateau des Reynats Chancelade
L'Orangerie du Chateau des Reynats Hotel Chancelade

L'Orangerie du Chateau des Reynats Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 198 reviews" "
Rating 8 - Good. 79 out of 198 reviews" "
Rating 6 - Okay. 33 out of 198 reviews" "
Rating 4 - Poor. 10 out of 198 reviews" "
Rating 2 - Terrible. 4 out of 198 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

carlos

Liked: Cleanliness, staff & service
no internet no elevator Difficult access to the second building with luggage This was our second stay at this hotel, the first time in the main building all was good, the secondary building is not satisfying at all
Stayed 1 night in Aug 2024

4/10 Poor

Francois

Disliked: Staff & service
Hotel is kinda cute. cardboard walls. You can hear everything from the other rooms including the toilet part. Staff is extremely ignorant. They do not have the caliber of hôtel to support their attitude. Simply avoid that place. Not worth it.
Stayed 1 night in Sep 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting for dinner on the terrace
Stayed 1 night in Aug 2022

8/10 Good

Jann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Orangerie and the Chateau were lovely old buildings set in a large garden. It was very quiet and peaceful. The staff and service were excellent and the restaurant was outstanding. The pool and spa were not available as work was being carried out at the time we stayed there.
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a nice hotel and nice pool, however the service wasn't really acceptable, except for the Reception Staff, who were all very helpful. The scrambled eggs and sausages were completely cold and I mentioned this to the staff, who replaced them with more completely cold scrambled eggs and sausages. No apology was made or any attempt to rectify the matter. I saw other people with the same issues. No coffee/tea was offered at the tables. On this basis we decided not to eat in the evening or again in the morning.
Stayed 3 nights in Aug 2019

6/10 Okay

Masato

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

tracy

Disliked: Staff & service, property conditions & facilities
no all as seems
we booked the hotel as we are on a motorbike trip and when we get to the hotel we need to lock up bikes and forget for eve that's why we choose hotels with resturants when we arrived having booked the orangery because its modern and more to our liking. we were told we were upgraded in the castle as orangery was full (strange since I booked months ago)and there was no room in restaurant's (two off) because we cant feed you we have upgraded you,. no room service ,no snacks nothing. the room I did not feel was a upgrade it was not tastefully done the décor fitments did not reflect a chateau more a 1970 cheap with coir carpet and the bathroom was mouldy on all grouting on floor and walls the shower was middle of bath with the shower screen on end? there was a mini bar where you could buy water but no water supplied in room free . it was hot and stuffy in room if you had the fan on it kept you awake with noise if you opened the window the road outside kept you awake in was in quite a built up area we were so disappointed by the hotel we checked out as soon as we woke not bothering with the 30 euro basic breakfast which they had room for us in the restaurant to take in the morning. I would not have booked this hotel had I known they did not keep tables in resturants for guests or even email and ask if you required one like many of the other hotels did we stayed in. the nearest restaurant was downhill 20 mins but you need to like fish as fish restaurant but that was very good
Stayed 1 night in Jun 2019

2/10 Terrible

heather

Disliked: Staff & service, property conditions & facilities, room comfort
Dinner? Sorry, that's off!
Four star? Not like any 4 star I have ever stayed at! And unfortunately I booked a 3 night stay. They advertise a restaurant AND a brasserie - but that is only for hotel guests if they don't have any other bookings. There is nothing close by so you are completely stuck. I went on a wild goose chase to find a restaurant they said was within walking distance. Not within 30 minutes, I can assure you. So I came back, and after much persuading and pleading they gave me a small plate of bread and cheese for dinner to eat in my room - no idea what it will cost! See below for picture. And that was my lovely French evening - sitting on a (small) bed eating stale bread and cheese. Sad! Not helpful, not nice, not recommended. P.S. Wifi is terrible, it keeps dropping out. They can't do anything about it apparently. And I can't get the TV to work!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very quiet peaceful location 10 min drive outside Perigeux. If hotel restaurant full then no nearby alternatives.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Breakfast was very mediocre given the setting and the price!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful facility and grounds. Superb food. Room was a bit warm, but opening window meant letting bugs in as well as smoke from guests who smoked outside the building. Recommend smokers be rewuired to go 50 feet from the buiding
Stayed 1 night in May 2018

8/10 Good

Miriam, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, free parking, very nice dining rooms
Stayed 1 night in January it was very pleasant and clean. Very nice dining room and friendly staff.
Stayed 1 night in Jan 2018

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perigord at its best
Excellent accomodation, wonderful staff, brilliant restaurant
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reception staff, nice clean room. All as appeared on website
Stayed 7 nights in Sep 2017

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017

6/10 Okay

Jeffrey

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Hotel was at best 2&1/2 stars

8/10 Good

Gavin, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and beautiful
Very happy with the service and standard of the hotel. Would recommend.

10/10 Excellent

Jane, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
The hotel was beautiful, superbly maintained and the staff were so friendly that it made the whole experience wonderful.

6/10 Okay

Marion, U.K.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a good night!
Whilst being in a wonderful position, and the buildings themselves were truly beautiful, However, the main purpose of a hotel stay is to get a comfortable nights sleep. Here however, I think that we experienced the most uncomfortable bed encountered on our travels. It was very very hard, The pillow cases had been starched and ironed to the extent where you could almost cut yourself on the creases! The wi fi continuously dropped out. (very annoying) and the taps / sink area in the bathroom were missing large areas of mastic / caulking. But certainly the most prevelant problem was the uncomfortable bed / bedding.

10/10 Excellent

Chris, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chateau close to St. Emillion wineries
This is an amazing Chataeu in France very close to Saint Emilion wine country. The concierge was extremely friendly and helpful. We had the breakfast which was great with a large variety of foods including fresh fruit, granola, eggs, croissants and coffee. The room was super and had the amenities one would need while traveling. Great place to stay!

10/10 Excellent

margaret, Glossop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely hotel with conservatory type restaurant, very welcoming.

10/10 Excellent

Matai100, Norfolk UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stopover
After a long drive of 5 hours to get there it was lovely to pull in to the beautiful chateau. WE were in the cheaper Orangerie building but it was still lovely. We ate in the Bistro restaurant and the food was delicious. We would like to go back for a longer stay.