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Hotel City Heart Premium

3.5 star property

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2 restaurants, breakfast, lunch, dinner served; Indian cuisine
Standard Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; Indian cuisine
Interior

Reviews

5.8 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
SCO 202-203-204, Chandigarh, Punjab, 160022
  • Sector 17
    ‪1 min walk‬
  • Sector 17 Market
    ‪5 min walk‬
  • Gurudwara Singh Sabha
    ‪10 min walk‬
  • Chandigarh (IXC)
    ‪35 min drive‬

Room options

View all photos for Honeymoon Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Terrace/patio

Standard Room, 1 Bedroom

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Suite

Minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

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includes taxes & fees
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About this property

Hotel City Heart Premium

Central hotel connected to a shopping centre in Chandigarh with 2 restaurants
Along with 2 restaurants, this hotel has a nightclub and a bar/lounge. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a snack bar/deli, a rooftop terrace and self parking.
Hotel City Heart Premium offers 33 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and complimentary toiletries.

This Chandigarh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hairdryers can be requested.

With your stay at Hotel City Heart Premium, you're connected to a shopping centre and just a quick walk from Sector 17. Features include free WiFi in public areas and free airport pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Sector 17 and 4 minutes on foot from National Gallery of Portraits
  • Free airport pick-up shuttle service
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A nightclub, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel City Heart Premium. A free shuttle from the airport to the hotel is free (available 24 hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Chandigarh hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
Orchid Green – On-site restaurant.
Flavours – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Secured parking on site (INR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: INR 200 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Flavours
  • Orchid Green

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 600.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 200 per person
  • Secured self-parking fee: INR 20 per night
  • Rollaway bed fee: INR 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel City Heart Premium offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Heart Premium
City Heart Premium Chandigarh
Hotel City Heart Premium
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel Chandigarh

Hotel City Heart Premium Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 5 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

5.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Pros: Location and service staff attitude. Food quality is mostly good. Cons: cleanliness, outdated faucets and bathroom. Smelly bed. TV not working. A small issue but I was billed for a different dish than ordered. Entire hotel was plastered with posters to observe Covid appropriate behavior; it was even advertised that they take care of sanitization of the property but we found that indifferent attitude towards the pandemic throwing caution to winds. Overall I would not recommend this place but for some reason I found the place fully booked. I guess to each his own.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Chandigarh
We stayed at this hotel for only a couple of nights while visiting Chandigarh. The hotel was clean, and we really appreciated that there was a bathtub, and strong A/C. The location is near many stores for shopping, a movie theatre, and great coffee -- but also you can walk or take a short rickshaw to places like The Rock Garden, The Capitol Complex, The Rose Garden, etc. The staff were also helpful in getting us a taxi to the airport. I would recommend it!

2/10 Terrible

Pardeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad reputation.
Payed parking. Very old and dirty. Below is night club. Asked for hair dryer which was huge like a vacuum cleaner. May 1960’s era.

10/10 Excellent

Pardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

8/10 Good

Mahidhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good,clean and lovely hotel to stay in.The food and service was excellent.Highly recommend for short trips in the city..
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location but disappointing stay
The overall room was average, but the sheets wer dirty and had holes, the towels were hard and scratchy. The bath, which we had been looking forward to, was so dirty and stained it was not usable, the toilet in our friends's room was broken and the shower could not be used unless hand held.

6/10 Okay

Vaibhav, Indore

Disliked: Cleanliness, staff & service, property conditions & facilities
A
It was noce to stay on 3 days. Service staff needs change the attitute towards customer expectation and requirement

4/10 Poor

Mathew, brisbane

Disliked: Cleanliness, property conditions & facilities
Great potential, Great position but unclean
Very trendy, old hotel...nothing should be changed about its fittings, fixtures and décor. The whole place could be transformed over a weekend with a solid clean, new sheets and towels, and brighter, more lively staff. The position was good for what we needed to do (middle of city)

6/10 Okay

Raman, Vancouver, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Decent, but not recommended
My overall stay was decent. The service of SOME employees was outstanding, however the hotel's level of cleanliness was absolutely disgusting. The bathroom towels, were disgusting, dirty and stained. The bedsheets seemed to be stale as well. Overall, the hotel has great potential but the food, cleanliness, and feel was lackluster. I would recommend to stay here only due to the convenience of the location, so if your looking for a good price, convenient location, this would work. However bring your own towels, and perhaps a pillowcase.

8/10 Good

Pramod Gupta, Mumbai

Liked: Staff & service, property conditions & facilities, room comfort
Great location with comfortable stay
our stay ay City Heart Premium,Chandigarh was great with comfortable rooms.The service was good.The food was tasty .Overall the stay was pleasurable.

4/10 Poor

Gummadi, hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No health faceut in toilet. Cleaniness of the towels supplied is not good.

2/10 Terrible

jay, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad experiance
very pathetic experience, reception staff is not polite and room condition is very poor and striking. not expecting such hotels in the list of expedia.

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון פשוט, בסדר גמור, קצת יקר
מלון פשוט, נקי, שירות טוב, סה"כ בסדר גמור. מחיר קצת יקר לעומת מחירי לינה בהודו. ארוחת הבוקר לא טעימה ולא מתאימה לישראלים. אין משמעות למיקום מכיוון שבכל מקרה נוסעים לגן הפסלים ולשדה התעופה באוטו. באיזור המלון מצאנו מסעדות וחנויות.