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4.0 out of 5

"This hotel is what a 5 star rating is all about - very personal service, each and every day, from the General Manager right down to the girls in the r ... " More

By Mr Parker on Fri 08 Jun 2012

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Hotel Description

During your stay at Hotel Changsha Downtown, you're just a quick walk from Wuyi Square. Features include free self-parking, plus an indoor pool and a restaurant.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Wuyi Square and Jia Yi's Memorial Hall
  • Airport shuttle service available

Hotel Changsha Downtown ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Changsha Downtown

Business (2) Other (2)
5 out of 5

I was treated like royalty for my 3 week stay

This hotel is what a 5 star rating is all about - very personal service, each and every day, from the General Manager right down to the girls in the restaurant. Any requirement was seen to immediately by any member of staff, and the suite I was given was exemplary. If there is a small gripe to be made, then it would be that the food in the restaurant could have and should have been hotter - but this is common in any buffet style restaurant here in China, and from the first moment I mentioned it to the staff, they were immediately concerned and from that moment, we worked together to improve the situation for me. I had several chats with the GM, and found him a very genuine person - often to be seen around the hotel and always very approachable. I received a very kind email from him the day after I left (I can provide a copy of this), and my reply reflected the honesty and genuineness that I received from him and all his staff. Of particular note were the executive chef who personally cooked a few meals for me, and also the assistant manager who could not do enough for me whilst I was there - a first class hotel, and well-deserving of a 5-star rating.

Posted by on 8 Jun 2012

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4 out of 5

Great hotel, but hold back until spring 2012

Whilst this hotel ticks all the boxes for 5 star luxury, the hotel is surrounded by a massive construction project, , they are building a new metro system outside , working noisily until midnight, acccess to the local shops etc is not easy...the project will be finished in April 2012

Posted by on 1 Dec 2011

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3 out of 5

goed voor zaken

Goed gelegen met Europees ontbijtbuffet. Vriendelijk personeel. Pal in het centrum met metro vlakbij.

Posted by on 19 Jun 2015

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4 out of 5

Anbefaels

Vil si at dette hotellet er avtopp standard. Betjeningen er service minded.Proffe. Blide og hyggelige. Står litt igjen på engelsk kunskapene. Hver dag uten ekstra kostnad sp ble det satt inn 3 flasker med vann. Rene håndklær. Store romslige myke senger. Tv på rommet var utstyrt med ett bredt tilbud av nasjonale og internasjonale kanaler. Internet fungerte godt. Både med kabel og wireless connection. Når det gjelder restauranten så er den I ypperste klasse. De hadde litt vansker med å forstå at man ønsket krydder. ( salt og pepper) Frokosten var rikt dekket med varierte typer av mat. Noe for de fleste. Kanskje en ide å ta med seg noe krydder hjemmefra. Staben hadde noe mangler I engels kunnskapene. Men løste det stort sett greit.

Posted by on 10 Sep 2013

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Property Features

Hotel Changsha Downtown offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. The luxury Hotel Changsha Downtown also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

  • 431 guestrooms or units
  • 25 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Changsha Railway Station (5.9 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Hotel Changsha Downtown offers 431 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a hydromassage showerhead. Housekeeping is provided on a daily basis.

  • In-room dining
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Hotel Changsha Downtown has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 80 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Changsha Downtown Hotel
  • Hotel Changsha Downtown Hotel
  • Grand Mercure Changsha Downtown
  • Hotel Changsha Downtown Changsha
  • Hotel Changsha Downtown Hotel Changsha

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.