See all properties

Sheraton Changsha Hotel

4.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Changsha Hotel

Interior entrance
Indoor pool
Facials, massage/treatment rooms, manicures and pedicures
Lobby
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
Yunda International Plaza, 478 Furong Zhong Lu, Section 1, Changsha, Hunan, 410005
  • Martyrs' Park
    7 min walk
  • Chángshā City Museum
    13 min walk
  • May Day Square
    16 min walk
  • Changsha (CSX-Huanghua Intl.)
    34 min drive

Room options

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms

  • 200 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom (Ambassador)

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 Bedroom (Ambassador)

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Intercontinental Changsha, an IHG Hotel

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (111)
The price is €122
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Intercontinental Changsha, an IHG Hotel

About this property

Sheraton Changsha Hotel

Luxury Changsha hotel in Kaifu District with 3 restaurants
3 restaurants, an indoor pool and a nightclub are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Changsha Hotel offers 345 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
During your stay at Sheraton Changsha Hotel, you're just a quick walk from Martyrs' Park. Free WiFi in public areas, free valet parking and 3 restaurants are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Martyrs' Park and Chángshā City Museum
  • Airport shuttle service available for a fee
Sheraton Changsha Hotel offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A nightclub, spa services, and a terrace are also featured at the luxury Sheraton Changsha Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Changsha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Feast – This buffet restaurant serves breakfast, lunch and dinner.
Joy – This fine-dining restaurant serves lunch and dinner.
Zen Bar – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 117 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Feast
  • Joy
  • Zen Bar

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 317.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 117 per person
  • Airport shuttle fee: CNY 450 per vehicle (one way)
  • Rollaway bed fee: CNY 317.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and NETS QR
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 11:30 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Changsha Hotel
Changsha Sheraton
Changsha Sheraton Hotel
Hotel Changsha
Hotel Sheraton Changsha
Sheraton Changsha
Sheraton Changsha Hotel
Sheraton Hotel Changsha
Changsha Sheraton
Sheraton Changsha Hotel Hotel
Sheraton Changsha Hotel Changsha
Sheraton Changsha Hotel Hotel Changsha

Sheraton Changsha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 90 reviews" "
Rating 8 - Good. 26 out of 90 reviews" "
Rating 6 - Okay. 11 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Meng Cheng

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lots noise from other rooms when I was staying at rm 3004.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

LEE THOUN

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The central heating is far too warm and felt suffocating and sweating. The temperature setting was around 26-30c which is not ideal and definitely not the right setting. Sheraton should have a standard data on suitability ambient temperature for public.
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton in Changsha
Never get wrong to choose Sheraton in China because of good location, service excellent throughout all level, staff always warm and caring. Morning breakfast buffet is good with lots of varieties. I enjoyed my stay in Sheraton
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and clean. Friendly stuff. Although it is quite a long distance to the metro station. 15 min walk. Overall, we had a nice stay.
Stayed 3 nights in Jun 2019

8/10 Good

Foivos

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the place is clean, neat and tidy
Stayed 1 night in Apr 2019

8/10 Good

Bubu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, bed is big n comfortable Location is good
Stayed 1 night in Jan 2019

6/10 Okay

Shung Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so hotel for business
It takes more than 15minutes to checkout even in the early morning, each of the guest takes the same long time, don't how the staff trained for doing checkout. Concierge is not friendly at all, especially asking restaurants or for an umbrella during raining day.
Stayed 3 nights in Jan 2019

10/10 Excellent

Cam T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Shen Shi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

8/10 Good

Iram

Liked: Staff & service, property conditions & facilities, room comfort
A good business hotel
A more smiling kitchen staff would be helpful.
Stayed 3 nights in Mar 2018

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Hotel was clean and nice-excellent spa & good breakfast buffet
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
poor hotel facility with sheraton standard and inexperienced staff to deal with check out and bar stuff
Stayed 4 nights in Oct 2017

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Okay stay.
Although this is a Sheraton in the room was a bit small and the bathroom was offset but Comfort was still there.
Stayed 3 nights in Sep 2017

8/10 Good

Jun, Perth, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
central location
Location is good, but staff can be more friendly. Been to six different hotels on this trip, the staff at all other hotels are much more friendly with greetings and smiles on their faces, but staff at this hotel are disappointing: cold and avoid contacts with customers.
Stayed 3 nights in Jul 2017

6/10 Okay

Anna, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mismanaged hotel
I feel that this hotel has the potential to be something good, but it just seems very mismanaged. The staff were rude especially when it was their technical issues due to their EFTPOS not working. On top of that particular incident, there was general rudeness and a sense that I was more of a burden to them. The room is very spacious and the beds were very comfortable to sleep on. But the general rudeness left a sour taste in my mouth.

10/10 Excellent

Marshall, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but far from local restaurant and malls
Not much memorable experience. Just staying in the room and enjoy the hotel.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biggest and best hotel in Changsha, China
This Sheraton is one of the best hotels in this very large Chinese city. The entire experience in the hotel is 1st class. I definitely enjoyed the stay. However, the food available at the hotel restaurant is overpriced. Coffee in the hotel cost about $8 per cup...and its not as good as the typical coffee shop chains in the US. For a Chinese city, this hotel is super great. It is quite a long taxi ride from the high-speed rail station.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Changsha retreat
All of the staff are exceptionally accommodating and want you to have the best experience possible. The rooms are very spacious and clean and the hotel's location is very walkable.

10/10 Excellent

Wenjia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Great service and very comfortable stay

8/10 Good

Taehyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Power outlet for my notebook PC adaptor was not compatible. since mine has 3 pin plugs for 110V, but hotel's outlet has 2 holes only so physically. Changsha's power systems look like same, as I saw it at a vendor's meeting room too.

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Very nice hotel with a friendly staff and a great business center (scanner, fax, and English-speaking staff). I enjoyed my stay here and absolutely loved the massage I got from the REVIVE spa. My only complaint is that my non smoking room often smelled like smoke, but I think you'd be hard pressed to find a truly smoke free environment anywhere in China. The bed was comfy and the room was spacious and clean. The Zenbar was a good, yet pricey place for a meal. Hotel breakfast buffet was very tasty, but also rather expensive compared to dining options outside the hotel. If I had to return to Changsha I would definitely stay here again.

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for business travel
I spent 11 nights in Changsha for work. This was, by far, the best hotel in the area and was reasonably priced for a high end hotel. If you find that you need to visit Changsga, then choose this hotel. The business center was well appointed and was one of the few places where you could find someone who truly spoke enough English to understand your needs. I interacted with several excellent staff members and have nothing but good things to say about the hotel overall. The foot spa Revive is also worth mentioning, as it was my absolute favorite thing about Changsha. The relaxation room and massaged are equivalent to higher-end US spas for a fraction of the cost.