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Alcanea Boutique Hotel

4.0 star property

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Photo gallery for Alcanea Boutique Hotel

Restaurant
Superior Double Room, Terrace ( 2nd floor) | View from room
Standard Double Room, Sea View | Beach/ocean view
View from property
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Aggelou 2 Old Port, Chania, Crete Island, 73100
  • Old Venetian Harbor
    ‪1 min walk‬
  • Maritime Museum of Crete
    ‪1 min walk‬
  • Mosque of Kioutsouk Hassan
    ‪5 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪32 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use | In-room safe, individually decorated, iron/ironing board, free WiFi

Double Room Single Use

  • 12 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Balcony view

Superior Double Room, Terrace

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Superior Double Room

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Sea View ( 2nd floor)

Superior Double Room, 1 King Bed, Sea View ( 2nd floor) | In-room safe, individually decorated, iron/ironing board, free WiFi

Superior Double Room, 1 King Bed, Sea View ( 2nd floor)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Terrace ( 2nd floor)

Superior Double Room, Terrace ( 2nd floor) | Balcony view

Superior Double Room, Terrace ( 2nd floor)

  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Balcony

Superior Double Room, Balcony

  • 29 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room, Sea View

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Alcanea Boutique Hotel

Hotel with free breakfast, steps from Old Venetian Harbor
This hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Alcanea Boutique Hotel offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. 20-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Alcanea Boutique Hotel. During your stay, you're just a quick walk from Old Venetian Harbor. Enjoy features like free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the wine bar
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Old Venetian Harbor and Chania Lighthouse
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the boutique Alcanea Boutique Hotel.

Smoking is allowed in designated areas at this 4-star Chania hotel.

Guests are served a free full breakfast daily from 8 AM to 1:00 PM.
On-site venue – This wine bar only serves light fare.

Awards and affiliations

Hellenic Chamber of Hotels' Boutique Hotel – This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 270 metres

Food and drink

  • Free full breakfast available daily 8 AM to 1:00 PM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 3:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per stay
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8 AM - 3:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1237397

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alcanea Boutique Hotel Crete Island
Alcanea Boutique Hotel
Alcanea Boutique Crete Island
Alcanea Boutique
Alcanea Boutique Hotel Chania
Alcanea Boutique Chania
Alcanea Boutique Hotel Chania, Crete
Alcanea Boutique Hotel Hotel
Alcanea Boutique Hotel Chania
Alcanea Boutique Hotel Hotel Chania

Alcanea Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 114 out of 127 reviews
Rating 8 - Good. 12 out of 127 reviews
Rating 6 - Okay. 0 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

george

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Iconic location built right into a 1600s fortress. Third floor walk up was tough on us though. If I came again I would have to stay on the second floor
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel. The location is perfect in Old town Chania. We had a beautiful view of the lighthouse from our room. It is on the end away from most of the noise. The room (4), building, were beautiful. The breakfast was delicious, service was great. We also enjoyed a glass of wine at night too. Ava was delightful and so welcoming!!!! If you are okay with stairs you have to stay here. Remember its a 500 plus year old building. Its not perfect and not American ADA compliant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Helio Rodrigues

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Beautiful room looking out at the sea and lighthouse. Eva the host was welcoming and friendly. Breakfast was great and location fabulous. Would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was unique and had a lovely feel about it. It was close to everything and had everything you needed
Stayed 3 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay here. It was just on the edge of the port so it was quiet and peaceful but a short walk to all the action. Ava was very kind, sweet, helpful, and so accommodating. We highly recommend staying here!
Stayed 4 nights in Jul 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! I wish I stayed longer. By far the best part of my trip so far. I left like I was at home. Hope to come back again one day. I highly recommend this place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cute hotel is in a perfect location in the beautiful harbor. Having a café on the first floor, lots of restaurants and shopping close by, a beach within less than 20 min walking, it was perfect! The staff went above and beyond to make us comfortable. Would definitely stay here again.
Stayed 3 nights in Jun 2024

8/10 Good

Ananda

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place, overlooking the water, and the manager is super nice. I think her father owned the property. The rooms are small, the standard ones, but they will do. The breakfast is good, but can get busy with one person doing all the serving since no burette. Also, I wish breakfast could start earlier.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic! Beautiful location. Nice, quiet room with a great view (room 7).
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DebGrace0624
We absolutely loved our stay here. Lovely hotel. Over 500 years old. Stairs to room. The a/c worked brilliantly. Our balcony room was just as pictured. Huge room #1 Delicious breakfast served to guest til Noon! Eva the property manager was just the best. Would highly recommend!!
Stayed 2 nights in May 2024

10/10 Excellent

Catharinah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff
Stayed 5 nights in May 2024

10/10 Excellent

Garfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay - a beautiful small boutique hotel with excellent location and great views. Delicious breakfast too!
Stayed 1 night in May 2024

10/10 Excellent

BERTRAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel centrally located in old Town. Excellent staff who were very helpful. Nice breakfast. Plenty of restaurants around.
Stayed 2 nights in May 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Excellent accommodations! Very nice staff who were extremely hospitable. The only issue I had was the parking situation. They state there is parking available but it’s street parking which is available to everyone, not just the hotel. This is a major issue and they need to change this on their services on the App.
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The Alcanea hotel is a most unique property. It is decorated in a way that emphasizes the 500 year old fortress it is a part of. The bed was amazingly comfortable, with lovely bedding. It is situated perfectly with wonderful views, and great walks. The breakfasts were delicious! We enjoyed the Cretan foods. The staff are very kind! Eva always had time to chat and give us ideas of where to go and what to do. Georgia served us breakfast every morning. We enjoyed her very much. Our cleaning lady, was also a gem! We will plan to go back again! Enjoyed every minute!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in with Eva was excellent! She is friendly and very knowledgeable about the area and restaurant recommendations. We dined at all of the suggested places with a harbor view. The historical sites, shops and restaurants were all walkable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Catherine Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 16th century villa overlooking the port!
Loved the hotel! Excellent location on the quiet end of the Ventian port. Beautiful view over the bay. Feels like staying in a small castle, beautiful decor with modern twist. Staff so friendly, offers many of their personal favorites for restaurants and bars. Breakfast is fabulous! Best eggs I have ever had (Chef said the secret is in the fresh olive lol…), 5 stars and can’t wait to visit again. Thank you
Stayed 3 nights in Nov 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond outstanding
We absolutely loved the Alcanea Boutique Hotel! It is located toward the end of the harbor in Old Town, a perfect location from which to explore the charming area. Our hosts, Nikos and Eva, were most welcoming. Our room was nothing short of spectacular--spacious and beautifully decorated. Comfy bed, wonderful shower, amazing view. The breakfast, too, was outstanding. There really aren't enough stars to indicate how wonderful this place is. Needless to say, the Alcanea is highly recommended!
Stayed 2 nights in Nov 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying inside a 500 year old historical building is an experience of its own! High 4-5 meter ceilings, beautiful views. Furnished with taste, and you get normal Wi-Fi and modern comfort including AC. Eva and Petros were very welcoming and eager to please, even at low season they were just a call away. Breakfast served at the table in an outdoor cafe. Beware there is no lift here if you have problems with steps. Free parking within a few minutes walk.

10/10 Excellent

carmen, thousand oaks

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was charming and wonderful with high ceilings and a balcony with a great view. Eva was very sweet and attentive. The location is perfect being just at the end of the harbor so it’s easy to walk to all the great sights but not right in the middle of the noisy parts. Breakfast was good. The only bad thing was parking. GPS navigation sent us to dead end streets. Eva had emailed me instructions on where to park but my cell phone died so were using my husbands. We called and she recommended one spot but the lot was full so we ended up parking at another spot which was a 10 minute walk away. Not a big deal but hard to do lugging our luggage.
Stayed 1 night in Oct 2023

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service, property conditions & facilities
This is a good location to be in for the historic district. And the inn is quiet which was great. Also they included a delicious breakfast and the service was very good. However, our room was crazy small and the sheets on the bed were like newspaper. The air conditioning worked well so that was helpful. But the mattress was not good and they really should use better/softer bedding. The bathroom was quite nice and I liked their shampoos and soaps. But there was a bad smell in the room — not sure what it was. I would not stay here again but I also did not like the historic district as it is full of tourists and tourist restaurants with terrible and expensive food. (The breakfast at hotel was excellent)
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel with amazing staff. Very clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Venesiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended!!! My family and I stayed here one night, en route to our destination. The staff is amazing! Very helpful! Alecia greeted us upon arrival - super friendly, engaging, and welcoming. Eva, was very accommodating in helping us with our luggage, taxi. Thank you Eva for your warm welcoming hospitality!The hotel is very nice and clean. In an area where you can walk to everything! Parking is an issue, especially with our late arrival. Would definitely stay here again!
Stayed 1 night in Jul 2023