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Kydon, The Heart City Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kydon, The Heart City Hotel

Lobby
Front of property – evening/night
City view
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Chania Central Market
    1 min walk
  • Agora
    2 min walk
  • Cathedral of the Presentation of the Virgin Mary
    5 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View) | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, City View (Square View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, City View (Old Town View)

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, City View (Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, City View (Square View)

  • City view
  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

Premium bedding, pillow-top beds, in-room safe, desk

Comfort Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior
Morum City Hotel Chania
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (165)
The price is €84
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Morum City Hotel Chania

About this property

Kydon, The Heart City Hotel

Hotel with a 24-hour business centre, steps from Agora
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and conference space. Change of towels is available on request
Kydon, The Heart City Hotel offers 112 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. This Chania hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Kydon, The Heart City Hotel. During your stay, you're just a quick walk from Old Venetian Harbor. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Square
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Steps from Agora and 7 minutes on foot from Old Venetian Harbor
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Kydon, The Heart City Hotel. Parking is available for a fee.

This 4-star Chania hotel is smoke free.

Square – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Agora – This café specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift (65 centimetre wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 501503003001/0/20

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 580 reviews" "
Rating 8 - Good. 136 out of 580 reviews" "
Rating 6 - Okay. 21 out of 580 reviews" "
Rating 4 - Poor. 4 out of 580 reviews" "
Rating 2 - Terrible. 3 out of 580 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KONSTANTINOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very central location with easy access on foot to Chania old town and Venetian harbor. The rooms are renovated, clean with all amenities to have a pleasant stay. The staff were kind and smiling. Breakfast is great with lots of options. The onsite parking for a charge of 10 euro is a huge plus taking into account the difficulty to find space in the congested streets and the cost of private parking in the area. Overall we had a great stay and will definitely stay there again in the future
Stayed 2 nights in Aug 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a quick overnight stop in Chania town. The hotel was very central and had parking. Breakfast was good and hotel was clean, air conditioned and very clean. The staff were amazing, friendly, efficient and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

kalman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff upon arriving and very smooth check in. Welcome drink!! Organized transportation on the spot for the next day travel. Amazing breakfast, nice hotel facility.
Stayed 1 night in Jul 2024

8/10 Good

Maryam

Liked: Staff & service
Disliked: Cleanliness
Overall a good hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with the family and super hospitable staff. Would definitely stay here again and recommend to friends/ family.
Stayed 3 nights in Jun 2024

10/10 Excellent

kook sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with private parking. Awesome breakfast and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Hoi Sui, Woodside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the center of everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Breakfast offered a wide selection of fresh, quality food and my room was serviced daily. I would also recommend dining here as the food was of a high standard and the portions were generous. It is situated just a 5 min walk away from the start of the shops in the old town, 15 mins to the harbour and 25 mins to the beach. No complaints
Stayed 7 nights in Jun 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kydon is a wonderful hotel. Clean, convenient access to Chania harbor, walkable to beach (20 min) thru town, friendly and knowledgeable staff....just great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Loosi

Stayed 3 nights in Jun 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect. Walkable to old town and harbour in 7 mins. The hotel had parking (valet) which was amazing and made it easy. Just drive in and dump car. The breakfast was amazing. So fresh and so many options. The room was great, good AC and a comfy bed. The main area where it excelled was the staff! Always a smile and they always went out of their way to help us with any request. Thank you team Kydon!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Shlesh

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jun 2024

10/10 Excellent

Annalynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel super central Chania. Great staff. Easy parking. Amazing breakfast! Perfect for long or short stays.
Stayed 3 nights in May 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is your place in Chania!
Had an amazing stay! Amazing and accommodating staff, great location and the breakfast is fantastic.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy in night otherwise good.
Central location , clean hotel. Sound proofing very poor one can hear sirens, loud music and traffic sound in the night even with doors and windows closed.
Stayed 4 nights in May 2024

10/10 Excellent

Kah Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short stay in Chania
Nice, clean hotel to spend a couple of days in Chania. You could easily walk to the harbour from here by going through streets with various vendors. The restaurant in the hotel was good and decently priced, although majority of the dishes use frozen ingredients. Otherwise there are plenty of restaurants and cafes nearby, even several pharmacies.
Stayed 2 nights in May 2024

10/10 Excellent

SHANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful front desk staff. Breakfast buffet was amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Amenities
Location is close to port, and the staffs are friendly. We left early in the morning to airport, they prepared the breakfast box for us.
Stayed 1 night in May 2024

10/10 Excellent

stephen

Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness
Nice hotel in convenient accessible location. Helpful friendly staff. Recommended.
Stayed 3 nights in Apr 2024

10/10 Excellent

Larry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023