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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Lobby
Outdoor pool, pool loungers
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Charleston City Marina
    ‪7 min drive‬
  • Medical University of South Carolina
    ‪8 min drive‬
  • Charles Towne Landing State Historic Site
    ‪8 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sleep Inn Charleston - West Ashley

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1002)
The price is €156
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sleep Inn Charleston - West Ashley

About this property

Best Western Charleston Inn

Charleston hotel in West Ashley with free breakfast and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Charleston Inn gets high marks from our customers. During your stay, you'll be close to College of Charleston. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the location
  • 8 minutes by car from College of Charleston and 10 minutes from Port of Charleston Cruise Terminal
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at Best Western Charleston Inn. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Charleston Inn offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my trip. Conveniently located near all major roads and parking was always available right outside my room
Stayed 3 nights in Nov 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good stay
Very comfortable hotel. A few of the amenities were dated, and the shower curtain didn’t fit, but otherwise everything was fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Greenville

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Griffin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and Great Location for access to the city
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

An old motel style facility small rooms tiny bathroom, comfortable for a night not a longer stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a thoroughly enjoyable stay. The staff were pleasant and helpful, and the breakfast was excellent!
Stayed 5 nights in Nov 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Quiet. We were in back of building . Bathroom extremely small.
Stayed 1 night in Nov 2024

8/10 Good

Hector

Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast and the plenty of options
Stayed 2 nights in Oct 2024

10/10 Excellent

Lawanna

Travelled with group
Happy customer
My stay was amazing and I slept very well
Stayed 1 night in Oct 2024

2/10 Terrible

Hughes

Stayed 2 nights in Oct 2024

10/10 Excellent

Jongsoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, Wonderful check-in arrangement
Stayed 1 night in Oct 2024

10/10 Excellent

STEPHANIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable. Check in and out were simple and efficient.
Stayed 2 nights in Oct 2024

8/10 Good

JANET

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

MA

Very well!
Stayed 2 nights in Oct 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
Blood on the sheets in the first room. Roaches in the second. Not going back again
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Justin

Disliked: Staff & service
It wouldn’t have been bad if they didn’t charge me a random 92 dollars on top of charging me for the room because the guy at the front desk didn’t know how to charge a 3rd party site like Expedia that I booked through. All in all ended up paying 440 dollars for a one night stay. Now I’ve got to wait 4-5 days to get my money back just ridiculous
Stayed 1 night in Oct 2024

8/10 Good

JANET

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Easy check in and out, and the staff were amazing! Will definitely be staying here in the future!
Stayed 2 nights in Sep 2024

8/10 Good

Christopher, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Shail V.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024