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Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • University of Charleston
    ‪6 min drive‬
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Charleston South, WV

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and a hairdryer. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Country Inn & Suites by Radisson, Charleston South, WV gets high marks from our customers. During your stay, you'll be within walking distance of Kanawha Landing. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Kanawha Landing and Kanawha Mall Shopping Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Country Inn & Suites by Radisson, Charleston South, WV offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A library, a vending machine, and coffee/tea in common area are also featured at the business-friendly Country Inn & Suites by Radisson, Charleston South, WV. Self parking is free.

This 3-star Charleston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 166 out of 1006 reviews
Rating 4 - Poor. 129 out of 1006 reviews
Rating 2 - Terrible. 97 out of 1006 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Liza

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marcella

Stayed 6 nights in Dec 2024

10/10 Excellent

Eldritch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good hotel for a 1-night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Vishv

Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness
Check in and out was easy and the front desk persons were friendly. The room was okay for an overnight. It was clean enough and the bed was okay. The personal hygiene bottles in the bath were all empty. The pipes or something with the plumbing made a terrible noise when the shower was turned on. Breakfast consisted of waffles, nothing else. Cereal but no milk. A couple of bagels and a few slices of bread were put out, didn’t look very fresh. Evidently the supply truck has not been there in a few days so they were out of most things.
Stayed 1 night in Jan 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Allie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, delicious breakfast with eggs, biscuits and gravy and waffles! Great stay!
Stayed 1 night in Dec 2024

4/10 Poor

Angeleigh

Travelled with family, Travelled with pets
I wasn’t pleased with my stay. It was just ok. The bed was uncomfortable. The walls were dirty. The toilet clogged. It sounded like an elephant was walking above us. The breakfast was limited. I had to wait 10 minutes to check in. The hall was always wet from people tracking pool water. Positives: staff was friendly, plenty of outlets.
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
We chose this property last minute based on traveling with our pets. Which they were very accommodating. Upon check in we met Susan, who was absolutely amazing. Even though there was a clear breakdown in communication between the housekeeping staff and the front desk! After walking into our 1st room it was clearly not turned over. So Susan quickly got us the next room on the list when we walked into this room it also was not cleaned! Went to the front desk to find that multiple others were having the same issues with their rooms. Susan offered to cleaned the room for us, however, my wife and I opted to collect new bedding, towels, disinfectant, soaps, and other cleaning supplies and we cleaned the room ourselves. Outside of making a good choice on your front desk attendant, the hotel is obviously mismanaged! Had it not been a long day of travel, Susan’s amazing ability to handle an obviously overwhelming situation, and having to find a place that accepted our three mini dachshunds, we would have left after the first room no questions asked!!
Stayed 1 night in Dec 2024

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service, amenities
I booked a two queen bed room. It wasn’t ready and we checked in at 6:00 PM. We took the king pull out couch option. The pull out bed was super uncomfortable! There were no extra pillows or blankets in the room. It was noisy, we could hear people talking in the hallway. It was in a sketchy.
Stayed 2 nights in Dec 2024

6/10 Okay

Carol

Travelled with partner
Liked: Property conditions & facilities
Our room smelled like someone had been smoking in it. The hall floors never looked like they were vacuumed. You must need a new vacuum for the girls to use.
Stayed 2 nights in Dec 2024

2/10 Terrible

Andre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good value
Room was filthy, clearly was not cleaned.. garbage was full , there was food on the floor, their was cigarette ash on sink and night stand ( this was a non smoking room, and it stank of smoke) . There was no shower curtain in the room. There was finger nail clippings all over the rug.. food in the morning was cold, mostly empty and the worker was rude when asked if he was going to tend the food issues he was too busy playing on their cell phone
Stayed 1 night in Dec 2024

6/10 Okay

Diane

Did not like the location. Did not feel safe. Staff unprofessional
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Dec 2024

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not the cleanest of hotels, that’s for sure. The bathroom floor was sticky. And breakfast was not ready until about 45 minutes after it was supposed to start.
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Disliked: Cleanliness
Not clean
Had requested a top floor room because i am a light sleeper, Given a middle floor room stating that there weren't any cleaned rooms. Our room was not cleaned properly nightstand, desk and credenza were dirty, sticky with dried food on them. Microwave was dirty inside. Carpets was not vacuumed. Bathroom had long black haiirs on the floor. Someone's bar soap was on the tub. The elevator floor was dirty. No cookies.. the bed was comfortable. Choice hotels had contacted me after we checked in. They asked if we needed anything. I told then the issues. They apologized and said a front desk agent would be contacting us. Nobody came or called to the room. .
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience of my life.
Awful. 1st room given the door was unlocked and the room unclean, beds stripped. 2nd room the beds looked like someone had just left, both beds unmade. 3rd room at least appeared clean but the temperature was sweltering and couldn’t be regulated. Ended up just leaving. No offer of a refund or credit (yes, it was booked as non-refundable, but this should have still been refunded. The whole place is run down.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Ok hotel
The clerk told us right off the bat, took them awhile to find a clean room that was available, they did have a heated pool and it was quiet, staff was also friendly but breakfast was scarce, they ran out of plates, utensils and most of the food. Also, poor lighting out front
Stayed 1 night in Dec 2024