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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Outdoor pool, pool umbrellas
Lobby
Down duvets, pillow-top beds, in-room safe, blackout curtains
Free daily self-service breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    ‪15 min walk‬
  • Charles Towne Landing State Historic Site
    ‪8 min drive‬
  • Medical University of South Carolina
    ‪10 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

50-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two Queen Beds, Non-Smoking, Accessible

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Down duvets, pillow-top beds, in-room safe, blackout curtains

King Suite Kitchen Nonsmoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two queen room nonsmoking

  • 22 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in Charleston with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with a safe and free toiletries. Pillowtop beds feature down duvets. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charleston/West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from College of Charleston and 13 minutes from Port of Charleston Cruise Terminal
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Holiday stay
Most of the staff were super friendly and attentive. Pillows were super uncomfortable and never got hot water in the shower; also bathroom was not super clean. Breakfast was great and location was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property close for visiting relatives
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice to stay for a visit to Charleston, SC.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2024

8/10 Good

Owens

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

2/10 Terrible

Tina

Disliked: Staff & service, amenities
The staff was extremely rude. The breakfast was not up to par with most Hampton Inns. There were young baseball players running amok all over the hotel with no supervision; their parents were too focused on drinking and making noise all over the first floor all weekend. It was hard to get to breakfast, which was mediocre at best. Staff did nothing. It was a terrible stay.
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
We were on the third floor and it was supposed to be non-smoking but it amelled like smoke. We wanted to do laundry and when we asked the front desk for quarters to do laundry they said they had none. I could not do the laundry at the hotel. The person on duty at 5:45 was not helpful at all
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, Nice, and I would recommend.
Overall very good, with the important things, great. Room was comfortable and clean, with complementary hot buffet breakfast comparatively excellent. Minor quival: Although TV was of superior quality and could get tons of channels, I couldn't find the basic NBC, CBS and ABC. Could have been just me, and not terribly important. And one minor issue. Unit had a beautiful roll-in shower, but slope on the adjoining bathroom floor was not sufficient to keep water from running into the hall. Not a huge problem. I just put one of the plush extra towels down on it.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I had a great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
I felt it was safe and clean .
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Very polite staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Modern & spotless! Typical hotel breakfast but was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024