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Holiday Inn Express Charleston-Kanawha City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charleston-Kanawha City by IHG

Desk, laptop workspace, iron/ironing board, free WiFi
Restaurant
Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 1 King Bed, Transfer Shower (Communications) | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, open 5 AM to 11 PM, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast included

Explore the area

Map
107 Alex Ln, Charleston, WV, 25304
  • University of Charleston
    ‪6 min drive‬
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Transfer Shower (Communications)

Room amenity

Suite, 1 King Bed, Transfer Shower (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Suites Charleston by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (337)
The price is €139
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Holiday Inn Express Suites Charleston by IHG

About this property

Holiday Inn Express Charleston-Kanawha City by IHG

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Charleston-Kanawha City by IHG offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Charleston-Kanawha City by IHG. During your stay, you'll be within walking distance of Kanawha Landing. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Cabin Creek Quilts and 6 minutes from University of Charleston
Holiday Inn Express Charleston-Kanawha City by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Holiday Inn Express Charleston-Kanawha City by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Charleston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charleston South
Holiday Inn Express Hotel Charleston South
Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston-Kanawha City Hotel
Charleston Holiday Inn
Holiday Inn Charleston
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)

Holiday Inn Express Charleston-Kanawha City by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 569 reviews
Rating 8 - Good. 161 out of 569 reviews
Rating 6 - Okay. 93 out of 569 reviews
Rating 4 - Poor. 53 out of 569 reviews
Rating 2 - Terrible. 36 out of 569 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jason, Stedman

Travelled with family, Business traveller
Liked: Amenities
Room was clean. Toilet seat was about to fall off. Sink spigot wasn't tight and wobbled around. Shower floor surface is very slick. Front-desk person was nice and informative.
Stayed 1 night in Dec 2024

6/10 Okay

Janelle, Lafayette

Travelled with partner
It's right off the interstate so definitely be very careful in the parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, very clean and comfortable bed!
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off interstate…plenty nearby to eat, get gas, convenience stores, etc..
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly an helpful ! Wish the pool was heated but otherwise everything in the hotel was excellent! On the exterior around the hotel was very much ran down . Which in no means was it the hotels fault just not the greatest appeal
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Liked: Cleanliness, property conditions & facilities
Didn’t like that outside light didn’t go on until 8PM. Couldn’t see to go out for dinner.
Stayed 1 night in Oct 2024

2/10 Terrible

Flavius

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful smell from bug/foul smell repellant
Couldn't stay for the night... smell from some harsh chemicals was awful. Conditions are terrible - shower tub was peeling and walls had finish removed in places. Bed coverings were musty and sticky... i wouldn't book here even if it is free.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and amazing breakfast options
Stayed 1 night in Sep 2024

6/10 Okay

Noah

Liked: Cleanliness, staff & service
The key card system was not working when we checked it, but the staff were very helpful to show us to our room. However, the room was very damp (especially the bedding). Not the most comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Terence, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
For an affordable hotel it was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!
It's a great place to stay with family. The breakfast is exceptional. Newly renovated. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working has been kind! The day shift manager, Trevor, was so great & it made a little of the stress I'm under seem not so bad!
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Only two bath towels provided. Pillows were flat. Otherwise okay room
Stayed 1 night in Aug 2024

6/10 Okay

Brandon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop for the night! Fast check in and pool in the morning!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and fast check in
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. The hotel was clean and accommodating. Only complaint was that the pool was indoor but pretty chilly
Stayed 1 night in Jul 2024

6/10 Okay

Mandie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

HEIDI, Hemet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Terri and John

Liked: Cleanliness, staff & service, room comfort
Charleston, WV
Average but desk staff and maintenance staff excellent
Stayed 1 night in Jun 2024