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Holiday Inn Express Suites Charleston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Suites Charleston by IHG

Exterior
Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
95 Rhl Blvd, Charleston, WV, 25309
  • Little Creek Park
    ‪1 min walk‬
  • Southridge Center
    ‪16 min walk‬
  • Thomas Health System
    ‪6 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Holiday Inn Hotel & Suites Charleston West by IHG

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1001)
The price is €145
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Holiday Inn Hotel & Suites Charleston West by IHG

About this property

Holiday Inn Express Suites Charleston by IHG

Hotel in Charleston with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Suites Charleston by IHG offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Suites Charleston by IHG. During your stay, you're just a quick walk from Little Creek Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include convenience store, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Little Creek Park and 12 minutes on foot from Memorial Ice Arena
  • Cats and dogs welcome for a fee
Holiday Inn Express Suites Charleston by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Holiday Inn Express Suites Charleston by IHG also features barbecue grills, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 37.10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 37.10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Charleston
Holiday Inn Express Suites Hotel Charleston
Holiday Inn Express Suites Charleston Hotel

Holiday Inn Express Suites Charleston by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 330 reviews
Rating 8 - Good. 77 out of 330 reviews
Rating 6 - Okay. 50 out of 330 reviews
Rating 4 - Poor. 42 out of 330 reviews
Rating 2 - Terrible. 31 out of 330 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleased with our Stay
Check-in went smoothly. Very courteous & helpful. They are remodeling so everything wasn’t the best but still clean. Our room was remodeled and was very nice. We are pleased with our stay and will return to stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Although the hotel is undergoing renovation it was clean and quiet. The lobby area was a little rough(because of renovation) but the room was excellent, clean,comfy. Breakfast was very good. Bonnie the attendant at breakfast was charming and helpful!
Stayed 1 night in Nov 2024

2/10 Terrible

Mike

Room smelled like cigarette smoke
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Liked: Property conditions & facilities
Loved the say
Stayed 1 night in Oct 2024

10/10 Excellent

Ashlee

Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs upgrades
This place was ok just needed some upgrades
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good! Everything was clean. The remodeling did not hurt our stay at all. Actually, it was away from where we were. Didn’t know it was going on.
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Business traveller
Needs a lot of improvement
Remodeled room that had a filthy shower rust stains on the walls. Toilet lid was filthy underneath it. Doors slammed shut in hallway. Key card hardly worked had to pull the handle hard just for the key to work. I use holiday inn 3 times a wk this is by far my worst experience
Stayed 1 night in Sep 2024

2/10 Terrible

Yalishi

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under major reconstruction/renovation. That should have been disclosed and discounted. Went for relaxation and got none due to continuous banging and pounding of workers renovating right next to us. My dog barked constantly because of the banging noises. Definitely no rest. The remote didn’t work, the extremely high bed my elderly mother had a hard time getting in and out of, the toilet was extremely low, there was something sticky all over the bathroom sink which could not be removed! Not a good weekend getaway, paid extra for the dog and just terrible experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawna

Travelled with family
Liked: Amenities
Excellent service and the breakfast was great! Even with the remodel I had a pleasant stay….great job guys!
Stayed 1 night in Aug 2024

10/10 Excellent

Mjolinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foresight was kind sight
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very friendly opened the pool early for my granddaughter. First room we had wouldn't open correctly and got me in another room in 5 minutes. Under construction right now so it will improve.
Stayed 1 night in Aug 2024

8/10 Good

Ziyue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great!
Our whole family agreed it was one of the best hotel stays we’ve had. The staff was SO nice and helpful and accommodating. The kids loved the pool and the parents relaxed in the courtyard. Our room was clean and comfortable and we were pleasantly surprised we had a mini fridge/microwave/coffee maker in the room. There are plenty of restaurants in the vicinity. The breakfast was great and the staff person in charge of breakfast was just so nice. If we ever drive through the area again we will absolutely stay here again!
Stayed 1 night in Jul 2024

4/10 Poor

Kelley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The workers were fantastic but the construction was not fun, there were ants everywhere (including IN the bed), and the toilet was functional but broken. Very disappointed since we’ve stayed at Holiday Inn Express hotels before with no issues.
Stayed 2 nights in Jul 2024

8/10 Good

Tonya

Liked: Staff & service
Disappointed
Was a little disappointed, not as clean as I thought it should be, very skimpy on towels in room. It seemed like a cheaper hotel. I usually always book Holiday Inn Express and this is the first time I have been disappointed.
Stayed 1 night in Jul 2024

2/10 Terrible

Kathryn

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room card never worked. Staff apologized each time. Dogs barking in the night. Handicap room 401 did have accommodations but not the toilet. Doors slamming. Very dirty. I understand renovations but extremely dirty and very disheveled. Will not stay here again due to the level of disorganization and uncleanliness. Staff were apologetic
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
There was dog poop in the floor when we arrived in the room, not enough staff to clean, no towels, bugs, etc the front desk staff was rude. The two cleaning guys were nice and helpful but clearly overworked.
Stayed 1 night in Jun 2024

2/10 Terrible

Leigh

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go here
Hotel under renovation. 1st room assigned was not ready. 2nd room no towel bars, dirty tub, no security lock.
Stayed 1 night in Jun 2024

6/10 Okay

Joel

Disliked: Property conditions & facilities
Was not aware that they were under renovation.
Stayed 1 night in May 2024

10/10 Excellent

GARY, oceana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Katie

Stayed 1 night in May 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was under construction. Terrible state. Room was musty and damp. No cleaning service provided. Breakfast off Dr was ok but again in a construction zone.
Stayed 3 nights in May 2024