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Sleep Inn & Suites Cross Lanes - South Charleston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites Cross Lanes - South Charleston

Front of property – evening/night
Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Property amenity
Reception
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
15 Goff Crossing Drive, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    3 min drive
  • Mardi Gras Casino
    4 min drive
  • West Virginia State University
    5 min drive
  • Charleston, WV (CRW-Yeager)
    20 min drive

Room options

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Wyndham Garden Cross Lanes Charleston

Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (1012)
The price is €163
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Wyndham Garden Cross Lanes Charleston

About this property

Sleep Inn & Suites Cross Lanes - South Charleston

Hotel with free parking, near Mardi Gras Casino
This hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites Cross Lanes - South Charleston. During your stay, you'll be within walking distance of Mardi Gras Casino. You'll find features such as free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Mardi Gras Casino and 5 minutes from Shawnee Sports Complex
  • Free casino shuttle service
Sleep Inn & Suites Cross Lanes - South Charleston offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 500 square feet (45 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Sleep Inn & Suites Cross Lanes - South Charleston. Self parking is free.
Guests can enjoy continental breakfast for a fee.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Cross Lanes
Sleep Inn Hotel Cross Lanes
Sleep Inn & Suites Cross Lanes - South Charleston Hotel
Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

Sleep Inn & Suites Cross Lanes - South Charleston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 671 out of 873 reviews" "
Rating 8 - Good. 154 out of 873 reviews" "
Rating 6 - Okay. 30 out of 873 reviews" "
Rating 4 - Poor. 12 out of 873 reviews" "
Rating 2 - Terrible. 6 out of 873 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond, Summerville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for very clean hotel and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable; very nice staff
Stayed 1 night in Aug 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Check in was great. Bed was decent. Only issues was at breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick, Delaware

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Al

Vacation
Was very very pleased room and whole hotel was so nice and clean Great value
Stayed 1 night in Aug 2024

8/10 Good

Tennille

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property, it’s in close proximity to my Kid’s college. Parking was easy, the room was decent, the staff hospitable. My only concern is that the room across from me seemed to have been rented to someone local who may have been providing illegal services. This inn is a family place and I’d like to see it remain that way.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Business traveller
The room was very clean, bed was comfortable, bathroom was spotless.
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean clean
It was gd...nice n clean
Stayed 1 night in Jul 2024

8/10 Good

BRENDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds for a great night’s sleep. Mattress were very good.
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest Sleep Inn motel I've stayed in. It's beautiful, very clean, well organized and the beds are awesomely comfortable. The amenities are terrific and include a fridge and microwave. The bathroom in my single bedroom was huge with a tub, shower, and nice soap, shampoo & conditioner. There is only one little thing that would have made my stay just a little bit better and that would be the USB charging ports in the lamps, they have a socket for your charger base, but I only brought 1 base with me and needed another so I couldn't charge both my phone and tablet at the same time. It wasn't a big deal and didn't affect the quality of my stay in this lovely motel on top of a mountain. Loved it!!!
Stayed 2 nights in Jul 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants after a long day of travel
Stayed 1 night in Jul 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay available
Everything was clean, well kept and comfortable. Staff was friendly. Good breakfast. One of the best stays you'll have.
Stayed 1 night in Jul 2024

10/10 Excellent

tricia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet, front desk receptionist friendly and in a fantastic location!
Stayed 1 night in Jul 2024

8/10 Good

Thompson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice sized room
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tennille

Stayed 2 nights in Jul 2024

10/10 Excellent

kathy

Business traveller, Travelled with partner
Liked: Amenities
We've been traveling for almost three months and normally stay at Holiday Inn hotels but decided to try this Sleep Inn after reading the reviews. It was less expensive and was just fine. I'm a clean freak and have been worried about bed bugs and cockroaches this entire trip! This hotel was very clean. Breakfast is pretty standard across most hotels so I always have either cereal or yogurt. But the typical eggs, scrambled eggs, biscuits and gravy were available. Cracker Barrel is next door in case you want the real thing! The staff were exceptionally nice. The guest dryer was not working so a young man named Michael dried our clothes in their commercial dryer. I worked on my laptop in the lobby for a while and Michael does a great job with all guests. He is upbeat, professional, accommodating and very pleasant to everyone. Out of five days they cleaned our room twice but I just went to the desk and was given clean towels. We have found that to be the norm. I assume hotels are short staffed so to us it's not a big deal and we just get clean towels from the front desk. I would stay here again and recommend it to anyone.
Stayed 5 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!!
I booked a room at the last minute and was so happy with my choice! Very friendly and helpful staff at the front desk. Clean, comfortable room. Hotel seemed to be pretty full, but it was quiet in my room and I slept well. Shower was big and had good pressure. Enjoyed a nice breakfast before I headed out. I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Anne

Stayed 1 night in Jul 2024

4/10 Poor

Toni, Englishtown

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here for several years now. Multiple times a year. The staff has gone downhill - hard to even get a smile or a "good morning" unless you initiate it. Not friendly. Rooms all have a musty smell - one of cigarretes so bad someone in our group had to change rooms. Breakfast included now has less and limited items. One visit the pool was closed for a Co2 leak ??? But the hotel was still functioning around it. 2 live roaches were spotted in different sections of the hotel. We didnt make a huge deal because we understand the nature of hotels but the front desk couldn't care less. Will be staying elsewhere in the area unfortunately.
Stayed 2 nights in Jun 2024

8/10 Good

Tiffani Saunders

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 4 nights in Jul 2024