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Wyndham Garden Cross Lanes Charleston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Deluxe Room, 1 King Bed, Non Smoking | Jetted bathtub
BBQ/picnic Area
Lobby
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    20 min walk
  • Mardi Gras Casino
    3 min drive
  • West Virginia State University
    5 min drive
  • Charleston, WV (CRW-Yeager)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and fitness centre
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wyndham Garden Cross Lanes Charleston. During your stay, you'll be within walking distance of Tri State Racetrack and Gaming Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Tri State Racetrack and Gaming Center and a few minutes from Mardi Gras Casino
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Barbecue grills, a vending machine, and an arcade/games room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Maximum 2 (weight limit: 99 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 164 out of 1002 reviews" "
Rating 4 - Poor. 115 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that the vending machines didnt work and u had to gol all the way to the front desk to get a soda and they cost more then the vending nachines
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
At least it's pet friendly
This is where we typically stay when in town because it is convenient, and pet friendly. Stays have always been satisfactory until this one. At 7-7:30am coffee was lukewarm and there wasn't any creamer. Asked employee for creamer and they went "to look" and never came back. After 5 minutes or more of waiting, I went back to the room and went out for breakfast so I could get decent coffee.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We use it to sleep only so it was quite and bed are comfortable. Great that it has hot breakfast every morning.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pet friendly we were given was filthy. There were stains on the carpet, mold and mildew in the bathroom and the overall condition was not inhabitable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana, Junction City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. The rooms are clean and breakfast was great. Carpeting in some areas needs to be replaced.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were put in smelled damp and musty and the TV remote was busted and didn't work. I went down and asked for a different room, they moved us and even though this room smelled a lot better there was mold on the ceiling in bathroom, ants were crawling everywhere and that TV remote did not work either. The indoor pool was supposed to be heated but it definitely was not and it was dirty, stuff floating all around. We checked out the outdoor pool, which was a bit warmer but still nasty with stuff floating everywhere. The area where breakfast is served was ok but extremely hot and the food was just ok. There was a push bar door handle that was being held on with tape. Lastly, they allowed people to park in the area that is designated for vehicles to travel around at the portico. We had stayed here before and was pleased but this time was totally different, not impressed at all.
Stayed 1 night in Aug 2024

4/10 Poor

Carley

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked that the area the hotel was secluded so there wasn’t any loud outside noise. That’s where the nice ends. The hotel was dingy. The outside side door was either propped open or just broken when we got there which is a big safety concern. The bathroom was so small you could barely shut the door. The toilet paper in the bathroom was practically behind you on the floor. The inside pool was closed for maintenance and the outdoor pool looked like it hasn’t been clean in a while. The staff were very rude and not helpful at all.
Stayed 1 night in Aug 2024

6/10 Okay

Emily, Weaverville

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to pay $20 to the hotel for booking through Expedia (a third party). My hotel room was relatively clean except for the AC unit - which was dusty. The surrounding area was pretty boring with bad food options. Unfortunately, the pool area was closed, as was the fitness facility, so the two (2) main reasons I booked a stay here were unusable to me. Also, the TV channels were limited even though they made it seem like they had the best cable package.
Stayed 1 night in Aug 2024

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and breakfast staff were friendly and helpful. I always feel safe staying there when I travel solo.
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very nice hotel very clean very cozy will definitely use again.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and on the first floor. Water was complimentary. Bathroom was clean. Room was convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline

Disliked: Property conditions & facilities
Handicap chair for shower is greatly appreciated.
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was clean, service was great. The hotel inside is dated and needs attention.
Stayed 1 night in Aug 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Road Stay
The staff was friendly, the room was comfortable. The lobby and dining area was clean. The breakfast was ok, but the carpeting in the hallway by the rooms looked dirty and I didn’t like the fact that the door leading outside to the parking lot was kept unlocked.
Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is full of mold. We had water leaking into our room from the ice machine. Our room was infested with ants. This hotel looks like it was a great place at one point but very run down now.
Stayed 1 night in Aug 2024

6/10 Okay

Dawn

Stayed 1 night in Jul 2024

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
I literally got bed bugs from this place. Don’t stay here. It’s the dirtiest place I’ve ever seen. Wow. Do not risk it. I left in the middle of the night.
Stayed 2 nights in Jul 2024

8/10 Good

Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much, i like everything
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
So-so
The room key did not work. I made four trips to the front desk and back before I could get a key that worked. But the girl at the front desk was very nice about it and was as helpful as she could be. The facility was actually pretty dirty, including the room. The entryway floor to my section of the hotel was covered with dirt that I suppose have been brought in by workers. Carpet in the hallways was in bad need of repair. The state was pleasant enough, but there were definitely a few issues
Stayed 1 night in Jul 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute hotel and the employees are incredibly nice and helpful. Nice hot Breakfast. Cute pool and the workout space was user friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos S

Stayed 1 night in Jul 2024

6/10 Okay

Donna

Liked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024