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Aloft Charlotte City Center

3.0 star property

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Photo gallery for Aloft Charlotte City Center

Lounge
Reception
Property amenity
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
210 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪6 min walk‬
  • NASCAR Hall of Fame
    ‪9 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Charlotte City Center

Pet-friendly Charlotte hotel connected to a shopping centre, steps from Queen City Quarter
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft Charlotte City Center's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast offered for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Queen City Quarter and Bank of America Corporate Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests can enjoy to-go breakfast for a fee.
W-XYZ Bar – On-site bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1006 reviews
Rating 8 - Good. 200 out of 1006 reviews
Rating 6 - Okay. 155 out of 1006 reviews
Rating 4 - Poor. 82 out of 1006 reviews
Rating 2 - Terrible. 76 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ayanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zy

Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Jan 2025

6/10 Okay

kirsten

Stayed 2 nights in Dec 2024

4/10 Poor

Amy

Travelled with partner
Disliked: Cleanliness, staff & service
We have stayed in Aloft with good results but not the case here. No one refreshed the room the second day, i.e. no cleaning, no bed making, no amenities (ex coffee) replenishing, i.e. no house keeping. Bath towels were small and body wash in the shower was empty. When the wash was brought to the attention of the staff, a relacement was left un the room but not installed. Unfortunately a poor experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious & clean with cozy beds. The lobby has so much more than you’d expect with a game room & viewing room in the back. The front desk, kitchen & bar staff were aMAZING. They definitely elevated the experience. 8/10 because the service was slow with limited equipment but the staff hospitality made up for it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Great place to stay in uptown Charlotte
Stayed 1 night in Jan 2025

6/10 Okay

toy

Travelled with partner
Disliked: Staff & service, amenities
Little to no assistance available. No carts available for luggage transport. No place to eat. Much farther from the stadium than we expected.
Stayed 1 night in Jan 2025

10/10 Excellent

Teena

Stayed 1 night in Dec 2024

6/10 Okay

Charles

Business traveller
Disliked: Staff & service, amenities
Plenty of other options. No need to stay here.

4/10 Poor

Seanquavious

Stayed 1 night in Dec 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This use to be our favorite place and now it’s just ran down and terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Jaleen

Liked: Property conditions & facilities
Goof
Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Stayed 2 nights in Dec 2024

4/10 Poor

Christian

Stayed 1 night in Nov 2024

6/10 Okay

Juan C

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff shines through the murk
15th Floor hallway floor was really dirty. Room very clean and comfortable No bartender, so bar was closed, but the desk staff went the extra mile by jumping in and serving anyway.
Stayed 2 nights in Nov 2024

8/10 Good

Anita

Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Terence

Stayed 3 nights in Nov 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024