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Best Western Gastonia

2.5 star property

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Photo gallery for Best Western Gastonia

Lobby
Exterior
Property amenity
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC, 28054
  • Eastridge Mall
    ‪10 min walk‬
  • CaroMont Regional Medical Center
    ‪4 min drive‬
  • Rankin Lake Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €118
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includes taxes & fees
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About this property

Best Western Gastonia

Hotel in Gastonia with free breakfast and 24-hour business centre
This smoke-free hotel features an outdoor pool, a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and camper van/bus/lorry parking are on-site. Housekeeping is available on request.
Best Western Gastonia offers 62 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gastonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, multilingual staff and an ATM
  • 10 minutes on foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Gastonia. Self parking is free.

This Gastonia hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Executive Gastonia
Best Western Plus Executive Inn Gastonia
Best Western Gastonia Motel
Best Western Gastonia
Best Western Executive Hotel Gastonia
Gastonia Best Western
Best Western Gastonia Hotel
Best Western Gastonia Gastonia
Best Western Gastonia Hotel Gastonia

Best Western Gastonia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 267 out of 914 reviews
Rating 8 - Good. 258 out of 914 reviews
Rating 6 - Okay. 166 out of 914 reviews
Rating 4 - Poor. 119 out of 914 reviews
Rating 2 - Terrible. 104 out of 914 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They over charged my card over $500 for the deposit. Then want to enter my room for no apparent reasons. Act like there trying to get my deposit money somehow. Smh what the world has come to for ppl to try and take from somebody who is already in a situation where they can’t even get a house or anything else lost it all for them try take what’s lift
Stayed 3 nights in Dec 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room did not have hot water, which made the stay not as pleasurable.
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Apparently this facility turns the hot water heater off at night. Running the hot water slightly before midnight for 10 mins produced absolutely no hot water. Running it at 0600 it only took a few minutes for there to be hot water. Also, several of the electronic door locks we not working. If you have a trailer, the parking is not user friendly. There is really no easy way to exit the parking lot without having to turn your unit around.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Alright but on the worse side
It was alright. Bed had a few stains on it, terrified for bed bugs. There was smoke debris like they hadn’t cleant the place before we went in there. There was sticky stuff on the lamp for whatever reason. TLDR, nice location, the cracker barrel and texas roadhouse is perfect, but the rooms are kind of gross. wouldn’t go back
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Nov 2024

4/10 Poor

John

Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Hotels.com service and poor hotel.
Hotels.com did not make my reservation properly, so I did not have a reservation when I arrived. It took 1.5 hours to get to a hotels.com customer service agent, then all she could do was offer a refund…leaving me tired, stranded, and having to pay more for a room. The room itself had bedbugs and someone else tried to enter about 2am. So…. Failure on all accounts
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

Stayed 2 nights in Oct 2024

2/10 Terrible

Ridheesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Martha

Travelled with family
I like that there are several dining options within walking distance with more in a one mile radius. The area around the hotel and in the parking lot has a lot of trash, glass and cans. The room was nice with comfortable beds. Bathroom could be cleaner. Some mold was present in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Casey

Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was nice
Stayed 1 night in Nov 2024

2/10 Terrible

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not updated, very old, di
Stayed 5 nights in Sep 2024

2/10 Terrible

Veronica

Stayed 2 nights in Sep 2024

4/10 Poor

Francess

Stayed 3 nights in Oct 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service
The staff was great! The location was great! The bathroom was a little small
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Travelled with partner
Liked: Amenities
This place was convenient, right off the highway. It was nestled in between a Waffle House and a Cracker Barrel which was perfect!
Stayed 1 night in Oct 2024

2/10 Terrible

Nautica

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was cigarette ashes in the stairs.. you can smell the humidity in the room
Stayed 1 night in Oct 2024

2/10 Terrible

Moani

Stayed 1 night in Oct 2024

4/10 Poor

Vivienne

Disliked: Cleanliness, property conditions & facilities
This hotel was dirty, old and no elevator. Never again!
Stayed 2 nights in Oct 2024

4/10 Poor

Steve

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old. Sketchy people outside smoking at all hours. Would not stay here again.
Stayed 1 night in Oct 2024