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Charlotte Marriott City Center

4.0 star property

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Photo gallery for Charlotte Marriott City Center

Meeting facility
55-inch Smart TV with satellite channels, TV, iPod dock
View from property
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
100 West Trade Street, Charlotte, NC, 28202
  • Queen City Quarter
    ‪2 min walk‬
  • Spectrum Center
    ‪6 min walk‬
  • Bank of America Stadium
    ‪13 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch Smart TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Club Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Club Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Concierge Room, Club Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott City Center

Hotel with a 24-hour fitness centre, steps from Bank of America Corporate Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Charlotte Marriott City Center offers 446 accommodations with iPod docking stations and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charlotte Marriott City Center. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Stoke Charlotte
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bank of America Corporate Center and Blumenthal Performing Arts Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Charlotte Marriott City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Stoke Charlotte – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Coco and the Director – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (56 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 744 out of 1144 reviews
Rating 8 - Good. 236 out of 1144 reviews
Rating 6 - Okay. 89 out of 1144 reviews
Rating 4 - Poor. 38 out of 1144 reviews
Rating 2 - Terrible. 37 out of 1144 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Todd

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great Location, center city Charlotte. Good Breakfast in Club Room. Gentleman on grill cooking was great Young lady at Bar/restaurant was also great. Other Staff was not well trained in hospitality. At Check in was not told about how to access Club, as I had a Club Room Reservation Lady cleaning in Club was grouchy and not friendly at all
Stayed 1 night in Dec 2024

6/10 Okay

Robin

Travelled with family
Liked: Staff & service
Hotel and parking was overpriced. Room was equivalent to a Fairfield. Half the trip was on points. The other half on credit card. Hotel had difficulty with final invoice. To this day I have not received an invoice but my credit card was charged
Stayed 2 nights in Dec 2024

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Susan, dunwoody

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yurii

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Main street several other parking options nearby
Stayed 3 nights in Dec 2024

2/10 Terrible

Yvonne

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

BROOK

Stayed 2 nights in Nov 2024

8/10 Good

Sonya, Durham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional staff and great location
Stayed 1 night in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Mattelyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ezar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Teodora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown location
Comfortable stay, in for the ACC Championship game. Easy access to all the weekend events and the hotel welcomed all the fans. The room was spacious and comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and horrible parking.
Nice hotel and good amenities. Parking is absurd. $65/day is just awful. We will not be back due to the parking fees.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Gayle, Apollo Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working the front nest were so nice and helpful, and the crew bartending were courteous and attentive. If you want to try something crazy, check out the 1 lb doughnut. We ordered this and champagne to celebrate our team's win! Very nice stay!
Stayed 2 nights in Nov 2024

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
Uptown center city Marriott
Checking was confusing because of parking. Valet says there’s only valet parking but front desk says no parking. We finally figured it out. Room had zero view of uptown Charlotte which was disappointing because it was my wife’s B day. Shower head had zero pressure. We literally had to stand against the wall to have water hit us. Finally I found a long black hair inside of the bath towel when I unfolded it. I know it can happen but this was enough to rate my stay 2 stars
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Hard beds is my only complaint. Otherwise great place
Stayed 2 nights in Nov 2024

10/10 Excellent

King

Stayed 1 night in Nov 2024

10/10 Excellent

Crypto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fantastic
Stayed 2 nights in Nov 2024