Comfort Inn Charlotte Airport Uptown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Charlotte Airport Uptown

Lobby
Exterior
Down duvets, desk, laptop workspace, blackout curtains
Seasonal outdoor pool
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
5822 Westpark Dr, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    5 min drive
  • Renaissance Park
    5 min drive
  • Charlotte Regional Farmers Market
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    13 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

2 Queens, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Comfort Inn Charlotte Airport Uptown

Hotel with free breakfast, near Renaissance Park
A fitness centre, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Comfort Inn Charlotte Airport Uptown offers 143 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the overall property condition at Comfort Inn Charlotte Airport Uptown. During your stay, you'll be within walking distance of Tyvola Square. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 5 minutes by car from Renaissance Park and 7 minutes from Billy Graham Library
  • Free airport shuttle service
Comfort Inn Charlotte Airport Uptown offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Comfort Inn Charlotte Airport Uptown. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn Charlotte Airport Uptown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Executive Park
Comfort Inn Executive Park Charlotte
Comfort Inn Executive Park Hotel
Comfort Inn Executive Park Hotel Charlotte
Charlotte Comfort Inn
Comfort Inn Charlotte

Comfort Inn Charlotte Airport Uptown Reviews

Reviews

6.2
Rating 10 - Excellent. 137 out of 499 reviews" "
Rating 8 - Good. 80 out of 499 reviews" "
Rating 6 - Okay. 75 out of 499 reviews" "
Rating 4 - Poor. 66 out of 499 reviews" "
Rating 2 - Terrible. 141 out of 499 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kendy

Business traveller
Liked: Staff & service, amenities
Everything
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Wayne

Travelled with partner
Shuttle to and from airport
Stayed 1 night in Aug 2024

2/10 Terrible

Johanna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend it. The rooms were dirty, stuffy, outdated.
Stayed 1 night in Aug 2024

4/10 Poor

Tavian

Disliked: Cleanliness, staff & service, property conditions & facilities
the rooms we’re disgusting
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a pretty good hotel for the price. The breakfast was surprisingly good and had more options than I expected. It was really hot that night and my AC work amazing. I would definitely book there again the next time I’m visiting Charlotte
Stayed 1 night in Aug 2024

8/10 Good

Jeremy A

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk work Tannia did an amazing job helping me get through a stressful night at the airport. She was kind caring and well spoken.
Stayed 1 night in Aug 2024

2/10 Terrible

Katherine

The room was dirty and the beds sheet were not comfortable and didn’t feel clean.
Stayed 1 night in Aug 2024

4/10 Poor

Hollie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There where signs up every stating if your vehicle is broken into they are not reliable…the area was really sketchy
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight got cancelled we're stuck at the airport. It got changed to the next day so we found this hotel at a great price. We made it and they were awesome. They changed our check-out time to 12 so we could get some rest. Definitely recommended.
Stayed 1 night in Aug 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is outdated and requires substantial makeup.
Stayed 1 night in Aug 2024

6/10 Okay

Kimiko, Norlina

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Kimiko, Norlina

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to have the staff come in a change the bedding because it was very dirty.
Stayed 3 nights in Aug 2024

6/10 Okay

Lori

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Black hair all over the room. We are fair colored hair. The floor felt greasy
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Staff & service
Quick stay as it was just a layover between two flights so I didn't mind that it wasn't that great of shape. It was good for the price. Some guest ate the breakfast but it was too salty for me! Otherwise a decent stay
Stayed 1 night in Aug 2024

4/10 Poor

Shereen rios

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning was great in the room. Staff was very nice to ME, but not to most others I spoke with. A shame. Being kind costs nothing. NO attention to cleanliness. Big wad of black hair in my shower, dirty mirror, microwave not cleaned, pool area was filthy…..two days after a barbecue….grease all over the table….same huge bugs dead on the pool deck, bottle caps in the pool, etc. There seems to be NO pride in keeping up the property…The paint on the walls is peeling off, painted over with bright white paint in spots, etc….carpets in rooms frayed, seemingly dirty, etc….One guest moved to another hotel because she was killing roaches in her room…. Overall…..The bed was really comfortable, the people I met (guests) were very sweet…Breakfast staff nice….Desk helpful to me…not so nice to others…. Look…it doesn’t cost much to clean and it costs nothing to smile…..more of the above would increase the ratings significantly….. Lastly…..the Manager was speaking with two guests on my last day there. She assured them that the hotel was up to standard. My question to her is…..WHOSE STANDARD? My choice to stay here was solely based on price point and being trapped due to weather. My advice….Spend a bit more money and stay somewhere that actually cares about the guest experience….
Stayed 2 nights in Aug 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service
I made a call to the hotel to confirm they had gotten my reservation and was greeted by Thianna. She was amazing!! She was knowledgeable and patient. She provided excellent customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and customer service. Super prompt shuttle service from the airport. Very basic rooms with sloppy aesthetics, scratched doors, and walls missing paint. Overall very good value since it was safe and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Serrell

Business traveller
Liked: Staff & service
For the price of $90 you get a room and breakfast. Its $90. You honestly get more than youd expect at the price point
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent was awesome under pressure.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and from airport. Quiet at night.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unsatisfied
I needed a room last minute so it served its purpose but the room was so outdated. The toilet was clogged. I would not stay there or suggest to anyone unless they were in a serious crunch.
Stayed 1 night in Aug 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bang for your buck
My two day stay was uneventful and that's the way i like it. I had my semi truck parked on their lot, which was very lit up and safe. Overall a great stay with great hospitality and comfort.
Stayed 2 nights in Aug 2024