Comfort Suites Concord Mills

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Concord Mills

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Free daily buffet breakfast
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    14 min walk
  • Concord Mills
    17 min walk
  • Hendrick Motorsports Complex
    4 min drive
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Concord Mills
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Comfort Suites Concord Mills offers 84 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Comfort Suites Concord Mills offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites Concord Mills also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Concord hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1000 reviews" "
Rating 8 - Good. 316 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Katherine

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room 110 was in terrible condition. Carpet was soaking wet, black mold on several walls. Water on the window sills. Could not get hot water in the shower. Mold all in the grout and seals around the shower and bathroom. I have photos to show proof! Whole room smelled musty
Water coming through window
Wet carpet and mold
Black mold behind sofa
Wet carpet and water damage
Stayed 1 night in Sep 2024

6/10 Okay

Jenny, Bristol

Travelled with family and small children
Facilities are just a little older and run down. The pool area was questionable (lots of rust). Needs to be updated.
Stayed 1 night in Jul 2024

8/10 Good

Carlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be newer, but it’s service is very good.
Hotel is rather old, but their service is just fine, they keep everything clean and breakfasts are good enough (egg, sausage, waffle maker, toaster, yogurt, juice, milk, coffee, oatmeal, fruit, cereals). Management makes a great effort to deliver the best service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Rooms are clean, staff is nice, area is very nice
Stayed 1 night in Sep 2024

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We attended an event at ZMax Dragway and this hotel was conveniently located. Check in was easy and our room was clean. The hallway outside our room had a strong chemical smell when we first arrived as if it had just been sprayed but that faded thankfully. We enjoyed the breakfast provided and there were restaurants within walking distance.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Stayed 3 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Vacation
The room was comfortable and clean. 1 less thing to worry about on vacation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bismarck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

8/10 Good

David, Richlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Vicki

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to where i needed to be. Indoor pool was freezing cold. Ice vending only on bottom floor. Hot breakfast was not hot only warm or cold. Staff was ok semi friendly. Room was average. Remote did not work with tv by bed. Bed wss comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this Hotel
Super clean room. I checked in very late (11:45pm) and the staff had already prepared for my check-in and had my room key ready! The continental breakfast the following morning was superior to recent experiences at other establishments. Will definitely use this hotel again if I return to the area!
Stayed 1 night in Aug 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service
The room was big enough
Stayed 1 night in Aug 2024

8/10 Good

Terrance

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tejomae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience will be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alexandria

Stayed 1 night in Jul 2024

10/10 Excellent

april

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and staff was very friendly, definitely would recommend this hotel and will be staying again.
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Stayed 2 nights in Jul 2024

6/10 Okay

Tricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had to get a new set of keys because the first set didn't work, then the second set worked on and off. We had to have our toilet fixed because the handle was broke to where we had to hold it down to make it flush. When he fixed it, he apparently splashed toilet water all over the floor, the floor was soaked, and we almost slipped and fell on our behinds when we walked into the bathroom and stepped out of the shower because there was so much water on the floor and it soaked the bathmat causing it to slide across the floor when we stepped on it. We know there was no leak because when we put a dry towl down after we cleaned up the water, the towl barely got wet when we got out of the shower. It would not have fun to fall on the floor, especially since the water on the floor could have possibly come from the toilet.
Stayed 2 nights in Jul 2024