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Comfort Suites Concord Mills

2.5 star property

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Photo gallery for Comfort Suites Concord Mills

Exterior
Lobby
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪14 min walk‬
  • Concord Mills
    ‪17 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Charlotte Speedway/Concord

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1297)
The price is €111
for 1 room
includes taxes & fees
11 May - 12 May
Wingate by Wyndham Charlotte Speedway/Concord

About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Comfort Suites Concord Mills offers 84 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Concord Mills. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • 14 minutes by foot from Great Wolf Lodge Water Park and a 4-minute drive from Charlotte Motor Speedway
Comfort Suites Concord Mills offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites Concord Mills also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Concord hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Stayed 2 nights in Jan 2025

8/10 Good

RACHEL

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Not a bad Comfort Suites, needs some updating though.
Stayed 1 night in Jan 2025

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not a good experiece

Reservations went well. Staff were pleasant. The room had the usual wear and tear. Was very clean. Room on 5th floor had musty smell like it had not been used in a while. A bit of Lysol and the ac on high circulating fresh air took care of that. I woke about 0830 and the power was out. Couldnt see your hand in front of your face in bathroom so no shower. Elevator did not work. I had both back and hip surgery in the last 6 months. I had a lot of luggage and brunch plans with friends i had not seen for years. So here i go down 5 flights of stairs with 4 pieces of luggge. By the time i got out of there my back was killing me and I swore I would never stay at another one. WHY do you not have a generator, if for nothing else but the elevator? Do you have any sort of disaster plan in place? What would have happened if i had been wheelchair bound like i was this fall. Might i add, the last 3 flights of stairs going down the emergency stairs were PITCH BLACK! Never again. Had the staff not been so pleasant, it would have been 1 star! My next trip will be Holiday Inn Express!
Stayed 1 night in Jan 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t bad. Clean. Shower diverter didn’t work so shower just trickled.
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great time
Stayed 3 nights in Jan 2025

10/10 Excellent

Fabian

Stayed 1 night in Nov 2024

8/10 Good

Bobby

Stayed 1 night in Jan 2025

8/10 Good

Shante

Liked: Property conditions & facilities
Old but very clean. Bed is comfy and the shower felt amazing. Good coffee too
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dedrick

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Olga, Trinity

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a lot of black mold spots and the bed had stains on the sheets.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor heated pool and breakfast buffet
Stayed 1 night in Jan 2025

6/10 Okay

Richard

Liked: Staff & service
No
Stayed 7 nights in Dec 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to event in area. It was convenient. Close to restaurants too.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberley, Fayetteville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt smooth check in Great accommodations Great breakfast Great location Prompt smooth checkout
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Eddie

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Leila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Directly off I-85, super clean, comfortable, convenient to a ton of food options, decent breakfast, good value for the money. We stayed here on Christmas Day. The Front Desk was manned by Lesa and she was amazing—attentive, friendly and on top of it. Also she was there for what seemed like 24 hours straight and she managed to appear bright eyed, alert and very friendly. Someone please give this lady a raise and a Christmas bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Stayed 1 night in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice find!

Wonderful hotel. Breakfast was not great but overall the stay was great! Very friendly and very clean.
Stayed 1 night in Dec 2024