Comfort Suites Gastonia - Charlotte

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Gastonia - Charlotte

Meeting facility
Seasonal outdoor pool, pool umbrellas, pool loungers
Reception
Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
1874 Remount Rd, Gastonia, NC, 28054
  • Eastridge Mall
    14 min walk
  • Mary Jo's Cloth Store
    3 min drive
  • CaroMont Regional Medical Center
    3 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    17 min drive

Room options

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Gastonia - Charlotte

Hotel in Gastonia with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Comfort Suites Gastonia - Charlotte offers 108 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Gastonia - Charlotte. During your stay, you'll be within walking distance of Eastridge Mall. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes on foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Cats and dogs welcome for a fee
Comfort Suites Gastonia - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Comfort Suites Gastonia - Charlotte. Self parking is free.

This Gastonia hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 July and close on 03 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Gastonia
Comfort Suites Hotel Gastonia
Comfort Hotel Gastonia
Comfort Suites Gastonia Hotel
Gastonia Comfort Suites
Comfort Suites Gastonia
Comfort Suites Gastonia - Charlotte Hotel
Comfort Suites Gastonia - Charlotte Gastonia
Comfort Suites Gastonia - Charlotte Hotel Gastonia

Comfort Suites Gastonia - Charlotte Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1046 reviews" "
Rating 8 - Good. 334 out of 1046 reviews" "
Rating 6 - Okay. 119 out of 1046 reviews" "
Rating 4 - Poor. 65 out of 1046 reviews" "
Rating 2 - Terrible. 76 out of 1046 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, Crofton

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and knowledgeable about dining options in the area. The hotel was clean and the bed was extremely comfortable. Just a quick turn or two off the highway made the location easy to locate for this weary traveler.
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, amenities
Restaurants and fast food near by
Stayed 1 night in Aug 2024

2/10 Terrible

Larkarltis

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible management overcharged me then harassed me about staying a night that I had already paid for. Wouldn’t recommend if you want a clean nice hotel go somewhere else.
Stayed 3 nights in Aug 2024

6/10 Okay

Ginna

Business traveller
Liked: Staff & service, room comfort
No the best choice
Upon check in staff was very friendly and helpful. Its downhill from there. The carpet in the elevators was beyond dirty. The bathroom in the room looked very clean except for some sports on the mirror but that's no big deal. The room itself wasn't to bad except for the furniture. I did notice some dirty spots on things but the furniture looked like it had definitely saw better days. The bed was clean and actually very comfortable. The breakfast I choose was horrible. The sausage and eggs tasted like rubber. They did have other options that looked ok. I did also notice when we were leaving, the dining room looked like it hadn't been cleaned from the day before. Not a completely horrible experience but definitely not the best.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service
Food near bu
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive experience. The only thing I wasn’t prepared for was the pet fee! We took our small family dog, my service animal. she weighs 8 pounds. And we were charged $25 per night extra. I don’t mind paying the service fee. However, when I booked the hotel I searched for pet friendly! That should not be an added charge if it is pet friendly in the listing!
Stayed 3 nights in Jul 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The carpet is old.
Stayed 1 night in Jul 2024

6/10 Okay

Traci

Travelled with family
Disliked: Cleanliness
Several areas needed cleaning. Random spots in bathroom area that were stained. Area around refrigerator extremely dusty. I also requested to pay at property and the called in the middle of the day to charge my room for the first night. No empathy for any challenges.
Stayed 2 nights in Jul 2024

6/10 Okay

michael a

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room had a leak and the carpet was soaked by the AC to the bed. Huge dip in the bed. Breakfast was gross. Powdered eggs.
Stayed 2 nights in Jul 2024

8/10 Good

Nicholas

Stayed 2 nights in Jul 2024

6/10 Okay

KRISTIN

Business traveller
Liked: Staff & service
I upgraded to a king suite w/jacuzzi tub and it flooded my room. They did not offer help to clean it up nor did they offer a discount
Stayed 4 nights in Jul 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything the staff was nice and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check and clean Room great breakfast
Stayed 1 night in Jul 2024

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very welcoming and friendlyp
Stayed 1 night in Jul 2024

2/10 Terrible

Dezarae

Travelled with family
Disliked: Staff & service
Do not recommend staying here!
Stayed 1 night in Jul 2024

4/10 Poor

Julia

The staff were very friendly and clearly doing the best they could but the hotel is rundown and poorly kept. The bathroom was not properly cleaned when we arrived and there was a roach. When we let the desk know they offered to change rooms but when we went to check the new room it was also not cleaned sufficiently. We requested housekeeping and it didn’t happen until we requested again for the following day. Management needs to make updates and to pay its workers more if they want results.
Stayed 4 nights in Jul 2024

6/10 Okay

Stanley

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Worth the price, I guess
The front desk staff were very nice, housekeeping woke us up 2 hours before check out, our flight got in very late, so not cool. Hotel is in decent shape but our room had paint peeling from the ceiling and chips in the shower tub. It was clean but very outdated. Furniture was old but the bed was comfortable. Breakfast was a below average but free. I probably won’t stay here again, but it is dog friendly for 25 dollars more per night.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room fast check in and check out very friendly staff and perfect housekeeping
Stayed 1 night in Jul 2024

10/10 Excellent

Tynesha

Stayed 1 night in Jun 2024

10/10 Excellent

Shenelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Planned my next stay already
Stayed 2 nights in Jun 2024

10/10 Excellent

ThanhThuy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Heather

Stayed 1 night in Jul 2024