Comfort Suites Lake Norman - Huntersville

2.5 star property

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Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
14510 Boulder Park Drive, Huntersville, NC, 28078
  • Birkdale Village
    ‪4 min drive‬
  • Lake Norman
    ‪7 min drive‬
  • Northlake Mall
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Lake Norman - Huntersville

Hotel in Huntersville with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Comfort Suites Lake Norman - Huntersville offers 89 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Lake Norman - Huntersville. During your stay, you'll be within walking distance of Rosedale Dog park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Birkdale Village and 7 minutes from Lake Norman
  • Dogs welcome for a fee
Comfort Suites Lake Norman - Huntersville offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Suites Lake Norman - Huntersville. Self parking is free.

This Huntersville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Lake Norman
Comfort Suites Lake Norman Hotel
Comfort Suites Lake Norman Hotel Huntersville
Comfort Suites Lake Norman Huntersville
Comfort Suites Lake Norman Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Huntersville
Comfort Suites Lake Norman - Huntersville Hotel Huntersville

Comfort Suites Lake Norman - Huntersville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Stayed 1 night in Nov 2024

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pool closed with no notification.
Friendly, speedy registration but then… After a 10 hour drive, the grandkids couldn’t wait to get in the pool (which is why I booked this hotel) only to find the pool has been shut down (apparently for almost a week). Why we not notified? After returning to the room, disappointed about the pool, I thought I would take a shower only to find the ceiling of the shower cracked and hanging down looking like pieces may fall. More disappointment!
Stayed 1 night in Dec 2024

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a single female traveler and the hotel staff made me feel comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Deborah J.

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Courtney

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
They need to train there employees better and not say one thing and when someone new is behind the decks it’s a whole nothing way of paying
Stayed 2 nights in Dec 2024

10/10 Excellent

Keyona, Martinsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Nice and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. Very comfortable and clean
Stayed 1 night in Dec 2024

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities
Facility was in poor condition and poorly maintained. Examples: Bed comforter had larger tattered holes in it. Furniture was heavily worn. Refrigerator temperature control knob was missing. Room was supposed to be handicapped accessible (which we didn't ask for) but actually would make things more difficult for someone handicapped
Stayed 3 nights in Dec 2024

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it...
Alot of yelling and slamming of doors at all hours. Halls smelled like wet dog. My room door wouldn't lock after existing. It was left unlocked after house keeping. Only 1 elevator worked. Loss power for about an hour and 30min. Pool looked dirty. Ice machine was nasty.... Also poor job cleaning between guest, I drop the remote control went to retrieve it under the bed and there was a pacifier and pills and trash under the bed...
Stayed 7 nights in Dec 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and comfortable room and the breakfast was great. The pool was out of service unfortunately.
Stayed 1 night in Aug 2024

8/10 Good

Bob

Stayed 2 nights in Nov 2024

8/10 Good

Christy

Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good bet.
I've stayed here several times and the rating is always the same -top shelf. They introduced new pillow format, kind of like chicklets -thr pillows are wrapped up tight. A little weird but fine. The staff was pleasant and professional.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Kirsi

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quiet and clean surroundings
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, with spacious room set up, big TV
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with family, Travelled with pets
Paid for handicapped accessible room. Upon check in was assigned to a regular room because we had our dog. Difficulty using shower and toilet.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Deidre

Disliked: Cleanliness, staff & service, property conditions & facilities
Whoever cleaned our room put cleaner all over our food that was in the refrigerator. We had a long road trip and could not eat any of our sandwiches, cheese and pepperoni.
Stayed 1 night in Nov 2024

10/10 Excellent

Brittney

Liked: Staff & service
The staff here was great, but the hotel was a little dingy.. time for a Reno!(:
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES, SHAKER HEIGHTS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this because it was central to a number of tourist places that we wanted to visit, easy to reach, and had an indoor pool for the two 7 year olds with us.
Stayed 1 night in Nov 2024

2/10 Terrible

Andrea

Stayed 2 nights in Nov 2024

4/10 Poor

Maia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I first checked in, I thought it looked decent; however, my door would not unlock even when the card turned it green. So, I went to the desk and the person had to come to my room and literally ram the door open for me. As you can probably guess, every time I opened my door, I had to ram it. Furthermore, the second day, my key stopped working and I had to get another. Then, the light in the bathroom went out, there was no DND sign, the walls were peeling, and there were multiple holes in the walls as well…
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Comfy bed/No working television, heat or phone
The room was very clean and spacious. The king sized bed was comfortable. However, the satellite television did not work even after having someone come look at it, the phone did not work and there were issues with the heat. The heat would come on but when the heat wasn't running, a constant breeze of cold air could be felt. We ultimately left the HVAC off and the room stayed at 70 degrees.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024