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Comfort Suites Northlake

2.5 star property

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Desk, laptop workspace, iron/ironing board, free WiFi
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Desk, laptop workspace, iron/ironing board, free WiFi
Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪3 min drive‬
  • Joe Gibbs Racing
    ‪9 min drive‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Business Suite, 1 King Bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Hilton Garden Inn Charlotte North

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (843)
The price is €123
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Garden Inn Charlotte North

About this property

Comfort Suites Northlake

Hotel with free breakfast, near Northlake Mall
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer fridges, microwaves and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Northlake. During your stay, you'll be within walking distance of Northlake Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Bob Evans
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Northlake Mall and 10 minutes from University of North Carolina at Charlotte
Comfort Suites Northlake offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Bob Evans – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 01 June and close on 02 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 470 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Our check in process was extremely easy and went very quickly.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CS Northlake
The room is exactly what we had hoped it would be. Worked out great.
Stayed 1 night in Nov 2024

10/10 Excellent

Marianna, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could be a little better but, everything else was good.
Stayed 4 nights in Nov 2024

8/10 Good

Hedinir

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommend
Stayed 2 nights in Nov 2024

6/10 Okay

Miyoki

Stayed 1 night in Oct 2024

10/10 Excellent

Nelchael

Stayed 1 night in Jul 2024

4/10 Poor

Kerrian

Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room seemed clean until I found rice under the covers and I didn’t have any rice. The sheets weren’t changed so I had to sleep on the top sheet wrapped around me
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zandreal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy at the desk helped me out in a tremendous way. So grateful for him! I have no issues or problem. I’ll be back to book with them again
Stayed 2 nights in Oct 2024

10/10 Excellent

Kapreshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy beds, clean rooms and quiet surroundings.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a stink bug on the blinds and I just had entered the room
Stayed 1 night in Oct 2024

10/10 Excellent

Gwendolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The business suite room was excellent! The room was clean. The front desk gentleman, name Vernon was very helpful and kind! Charlotte was also so kind and efficient. We loved her!
Stayed 4 nights in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a king bed but they gave me 2 queens and said there was no way they could change it in their system. The toilet paper holder was missing so the toilet paper was just sitting on top of the toilet. This is not a well kept place
Stayed 1 night in Oct 2024

6/10 Okay

Crystal

Stayed 1 night in Sep 2024

10/10 Excellent

Barrington

Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dyshaun

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Stayed 1 night in Sep 2024

10/10 Excellent

Klarizze Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great stay. The reception and staff were so friendly! The hotel was clean and the breakfast was good. There were many dining options and shopping amenities nearby. The highway was close which made transport to uptown easy. I would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dusty

Stayed 8 nights in Aug 2024

6/10 Okay

Geral

Stayed 2 nights in Sep 2024