Courtyard by Marriott Ballantyne

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Ballantyne

Property amenity
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Air conditioning
  • Parking included

Explore the area

Map
15635 Don Lochman Lane, Charlotte, NC, 28277
  • The Amp Ballantyne
    5 min walk
  • Ballantyne Country Club
    20 min walk
  • CSA OrthoCarolina Sportsplex
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Balcony)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

Courtyard by Marriott Ballantyne

Suburban Charlotte hotel in Ballantyne with free parking
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Courtyard by Marriott Ballantyne offers 90 accommodations with iPod docking stations and a safe. Guests can make use of the in-room fridges and coffee/tea makers.

Smart televisions come with premium cable channels and Netflix. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Ballantyne. During your stay, you're just a quick walk from The Amp Ballantyne. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 10 minutes by car from Quail Hollow Club and 11 minutes from United States Citizenship and Immigration Services office
Courtyard by Marriott Ballantyne offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Courtyard by Marriott Ballantyne also features a garden, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Courtyard by Marriott Ballantyne was completed in March 2023.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Courtyard Ballantyne
Courtyard Ballantyne Marriott
Courtyard Marriott Ballantyne
Courtyard Marriott Ballantyne Charlotte
Courtyard Marriott Ballantyne Hotel
Courtyard Marriott Ballantyne Hotel Charlotte
Marriott Ballantyne
Courtyard by Marriott Ballantyne Hotel
Courtyard by Marriott Ballantyne Charlotte
Courtyard by Marriott Ballantyne Hotel Charlotte

Courtyard by Marriott Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 503 reviews" "
Rating 8 - Good. 124 out of 503 reviews" "
Rating 6 - Okay. 38 out of 503 reviews" "
Rating 4 - Poor. 15 out of 503 reviews" "
Rating 2 - Terrible. 16 out of 503 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite
Stayed 2 nights in Aug 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MATTHEW

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Mariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent. Safe and quiet place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosaura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service matters!
Great staff! Friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Timesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Business traveller, Travelled with partner
The Bistro was nice. I couldn’t read the bottles in the shower to know which was shampoo & conditioner! I’m not familiar with that brand 39 North. I did like the lamps over the bed & desk. After having eye surgery, it was easy to read phone & computer without any glare of bulbs!!
Stayed 1 night in May 2024

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ashlee, Monroe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Susanne

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy
Good morning, I checked in Friday night @7:28 pm. I spoke with Carly at the front counter. She was not friendly and I felt very out of place. Like I didn’t belong at the hotel. The ladies that were there Saturday- Monday were great. Customer service was excellent except for Friday, March 29.
Stayed 3 nights in Mar 2024

10/10 Excellent

Darrin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels I’ve stayed at in Charlotte. I had no issues. Room was clean, bed was comfy, patio was nice and spacious enough- pool wasn’t open but doesn’t take away from the experience. Customer service is super friendly as well. Not bad for the price, gas station across the road and a lot of food varieties. Will definitely stay again
Stayed 2 nights in Mar 2024

8/10 Good

Shilow

Travelled with partner
Liked: Cleanliness, staff & service
Pool was closed for cleaning but over all it was a good stay
Stayed 1 night in Mar 2024

4/10 Poor

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
As an older person with bad eyes I had a hard time reading the words on the shampoo, conditioner and body wash bottles in the shower! They were in a light color. Also, what hotel does not at least have coffee available to travelers who just want a quick cup to head out. The door handle to my room was so hard to open both inside and outside that I had to put my whole body weight against it. Will not be back here and will check out amenities more closely next time I book a hotel. Also no microwave, just a no go for someone on a special diet. They made it so you had to go to their on site restaurant. Cheap trick!
Stayed 2 nights in Mar 2024

10/10 Excellent

MonToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Makayla

Liked: Staff & service, property conditions & facilities, room comfort
When we walked in our room the housekeepers lunch n trash was still on the table. Other than that the room was very clean. When you can catch someone at the front desk they are very helpful, you just have to wait until you find one. Overall our stay was nice enough.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alpha

Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby shopping areas
Stayed 1 night in Mar 2024

10/10 Excellent

Cyrus Butler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024