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Courtyard by Marriott Charlotte Gastonia

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte Gastonia

Property amenity
Room, 1 King Bed | Hypo-allergenic bedding, down duvets, pillow-top beds, desk
View from property
Lobby sitting area
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
1856 Remount Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪12 min walk‬
  • CaroMont Regional Medical Center
    ‪3 min drive‬
  • Schiele Museum of Natural History
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed

  • 23.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, Multiple Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

31-inch Smart TV with satellite channels, TV, pay films

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 Queen Bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

31-inch Smart TV with satellite channels, TV, pay films

Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 Queen Bed, Balcony

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, Balcony

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

31-inch Smart TV with satellite channels, TV, pay films

Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 Queen Bed, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

31-inch Smart TV with satellite channels, TV, pay films

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton Gastonia

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (271)
The price is €100
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Tru by Hilton Gastonia

About this property

Courtyard by Marriott Charlotte Gastonia

Suburban hotel with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Charlotte Gastonia offers 130 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets. 31-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Charlotte Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 12 minutes on foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Dogs welcome for a fee
Courtyard by Marriott Charlotte Gastonia offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2876 square feet (267 square metres) and includes conference space. The business-friendly Courtyard by Marriott Charlotte Gastonia also features multilingual staff, a picnic area, and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis.

This 3-star Gastonia hotel is smoke free.

The Bistro – On-site bistro.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2,876 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 31-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 AM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Charlotte Gastonia
Courtyard Marriott Gastonia
Courtyard Marriott Charlotte Gastonia Hotel
Courtyard by Marriott Charlotte Gastonia Hotel
Courtyard by Marriott Charlotte Gastonia Gastonia
Courtyard by Marriott Charlotte Gastonia Hotel Gastonia

Courtyard by Marriott Charlotte Gastonia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 123 out of 1001 reviews
Rating 2 - Terrible. 159 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tevin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Make this right!!!!
First of all I’d like to say you guys advertised that I got a room with a jacuzzi just to find out when I get in my room I didn’t get one. I went down to the office and told them I got a room with a jacuzzi and there’s not one in my room. They told me nothing was available and that the 3rd party booking does that a lot. I go in to tell her I’ve never had an issue or this problem anywhere I’ve ever book through you guys but this time y’all let me down! I wish you could credit me a weekend stay somewhere cause that’s crazy it ruined my weekend I didn’t have that in my room but I made the best of it.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kenyon

Travelled with family and small children, Business traveller
Liked: Staff & service
The staff was great. The room was clean, however, the shower and the toilet needed maintenance. If I was staying for more than 2 days then I'd have switched rooms (or hotels).
Stayed 2 nights in Oct 2024

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the condition of the room, the staff, and ice machine was dirty and in bad condition.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alven

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities
I didn't realize there would be dogs at this hotel. I suppose that's my fault but I wish that was more clear when booking. Our room didn't smell clean and I had allergic reactions the whole time. The barking wasn't too much, thankfully. We didn't have enough towels and we had no coffee cups. I was disappointed that breakfast wasn't included and the breakfast offered was ridiculously expensive, but at least waffle House is right across the street.
Stayed 1 night in Oct 2024

2/10 Terrible

Shameika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Reservation was canceled with prior notice due to over booking
Stayed 1 night in Oct 2024

10/10 Excellent

Kristy

Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had stayed at this hotel a couple of weeks prior. My experience then was good. Only had one problem, the remote for the TV didn't work. However, this stay was much different. My TV didn't work at all. I called the front desk and they said someone would be there shortly; after 20 minutes I called and the person at the front desk said he would check into why no one showed up and then proceeded to hang up on me. I thought he was going to put me on hold and let me know when maintenance would be there. So, I waited 10 minutes and called to see what he found out. At this point it was 10:15 p.m. and the front desk person asked if I wanted him to come up to my room and take a look to see if he could fix it. I asked if he knew how to fix it and he said "no". I told him it was 10:15 and I didn't want him in my room if he didn't know how to fix it. So, the following day, I talked with a lady at the front desk and she said she would get it taken care of. I returned to my room at 5:00 p.m. and it still wasn't working. So, I asked to be moved to a different room. They agreed. The other problems with my room was no coffee cups, but there was coffee, shampoo and body wash bottles were missing from the bathroom, and someone else's trash in the trash can when we arrived.
Stayed 3 nights in Oct 2024

4/10 Poor

Tami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No one can to clean or check for towels
Stayed 2 nights in Oct 2024

10/10 Excellent

shalinda

Stayed 2 nights in Sep 2024

8/10 Good

Dylan

Stayed 1 night in Sep 2024

8/10 Good

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No microwave. One tiny trash can. Couldn’t find a microwave anywhere. Room was never cleaned. New towels never left. Didn’t realize we had to ask
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty rooms, friendly staff
Staff was polite and friendly. The hotel is definitely dated and has seen better days. Graffiti carved on the wall in the lobby. Elevator was dirty. Room was dirty, bed stained and couch was ripped. The shampoo and body wash was missing only leaving the conditioner in the shower that is mounted. Super disappointed in this Marriott.
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Property conditions & facilities
When I showed up for my room, they told me that even though I had a reservation they had no room for me. They said the room had a water leak and there were no others available at the hotel. In fact, all hotels within 50 miles were sold out due to hurricane Helene. My room was booked at low rate, but just prior to selling out, they were going for more than 3x that rate. I truly believe they sold my room to someone else at double the price. I had to sleep in my car that night!! I would never recommend that hotel chain to anyone.
Stayed 1 night in Oct 2024

2/10 Terrible

Colin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overbooked and did not have a room to provide . Service was belligerent and rude . No help and could not stay there . Provide me a refund
Stayed 3 nights in Oct 2024

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t use Marriott in Gastonia
Absolutely furious. Room was reserved in advance. I received confirmation. I called the hotel to let them know my daughters would be checking and would be late arriving. When they arrived the doors were locked. Then the clerk told them she didn’t see the room. They showed her confirmation. She said she could cancel without charge after claiming she didn’t see the room. She proceeded to finally admit they had overbooked and now my two daughters didn’t have a room. It’s 1:30am at this time and no rooms available for miles. I have been a hotel.com user and I am a Marriott Silver elite member and this how my patronage is rewarded? If they were overbooked the clerk could have told me at 9pm when I called. She gave the rooms away and sent two young ladies out into the parking lot in the middle of the night. Completely unacceptable.
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was immediately after hurricane Helene so service was hectic
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, we got stuck during Helene and they were very accommodating. That being said… There were a few stains on the furniture and the balcony was a bit dirty. The tub also only had one working jet and the light did not work. Paid an additional fee for breakfast but was never given information about that and never offered breakfast..
Stayed 1 night in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Convenient to area attractions and dining. Staff was courteous. Breakfast was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff has been extremely helpful and kind during our stay! Highly recommend this property!
Stayed 1 night in Sep 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, amenities
Rooms were a bit worn out.
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were very spacious and clean. The staff was friendly and helpful. There was food available at the property. There are also a lot of other dining options close by. I would definitely stay there again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was served expired food for breakfast at this location which resulted in a loss of income from my job. Staff was incredibly rude going so far as to accuse me of theft. Room was still dirty, with used toilet paper, used shampoo bottles and use napkins stuffed into the holder. There were cockroaches in the room which I would have let go until the other things came up. The toilet ran the entire time I was there. So far, I’ve had zero interaction with the hotel even though they said they were going to reconcile for these problems. Do not stay here.
Stayed 1 night in Sep 2024

6/10 Okay

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024