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Courtyard by Marriott Charlotte Lake Norman

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte Lake Norman

Terrace/patio
Indoor pool
View from property
In-room safe, desk, laptop workspace, blackout curtains
Breakfast and dinner served, American cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
16700 Northcross Dr, Huntersville, NC, 28078
  • Birkdale Village
    9 min walk
  • Lake Norman
    3 min drive
  • Discovery Place Kids
    5 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    23 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Balcony

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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for 1 night
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About this property

Courtyard by Marriott Charlotte Lake Norman

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Courtyard by Marriott Charlotte Lake Norman offers 90 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Huntersville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Courtyard by Marriott Charlotte Lake Norman, you're just a quick walk from Birkdale Village. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of Birkdale Village and Birkdale Golf Club
Courtyard by Marriott Charlotte Lake Norman offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A library, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Charlotte Lake Norman. Self parking is free.

This 3-star Huntersville hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 6 February 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 13.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte Lake Norman
Courtyard Lake Norman
Courtyard Marriott Charlotte Lake Norman Hotel
Courtyard Marriott Charlotte Lake Norman Hotel Huntersville
Courtyard Marriott Charlotte Lake Norman Huntersville
Courtyard Marriott Lake Norman
Courtyard Marriott Charlotte Lake Norman
Courtyard by Marriott Charlotte Lake Norman Hotel
Courtyard by Marriott Charlotte Lake Norman Huntersville
Courtyard by Marriott Charlotte Lake Norman Hotel Huntersville

Courtyard by Marriott Charlotte Lake Norman Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 195 out of 431 reviews" "
Rating 8 - Good. 106 out of 431 reviews" "
Rating 6 - Okay. 75 out of 431 reviews" "
Rating 4 - Poor. 30 out of 431 reviews" "
Rating 2 - Terrible. 25 out of 431 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Stayed 2 nights in Aug 2024

10/10 Excellent

Phyllis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great one night stay…
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness
Not up to Marriott’s standards
They stay was ok we booked this hotel because of the pool after we check in we’re told the pool was out of order and wouldn’t be in working order until September. Worker said the owner didn’t want to buy the part for the pool just yet. The chair in the room had crumbled up granola bars all in it. We needed plug ins for two bi-pap machines and the plug ins was so worn out they would barely hold the plugs for the machines. Staff was very nice just the place wasn’t up to marriotts standards.
Stayed 3 nights in Jul 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Stayed 1 night in Jul 2024

4/10 Poor

Brandon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel staff was friendly, bed was uncomfortable and we were super disappointed that we specifically chose a hotel with a pool for our children only to check in and find out after seeing a sign on the door that the pool was out of order. We even mentioned to the clerk while checking in that we brought our kids to relax and swim and she didn't say a word about the pool being closed.
Stayed 1 night in Jul 2024

8/10 Good

Carletta

Liked: Cleanliness, staff & service
Staff was extremely polite and courteous. When I had a problem with my room it was handled immediately. Very nice, clean and quiet hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service
The mattresses are very soft, not comfortable to sleep
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not great
Hotel is clean and staff is friendly. However, the air conditioner could not keep our room cool and the pool is out of service.
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia, Kenilworth

Liked: Cleanliness
Very friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool , icemaker , room refrigerator out of order Balcony filthy , wasp nests , spiders...unusable Shower leaked all over floor Manager dismissive not apologetic...no offer of discount Balcony cleaned ...all other complaints...ignored
Stayed 3 nights in Jun 2024

4/10 Poor

Tamara

Disliked: Amenities, property conditions & facilities
I was in town for an outdoor tournament and was looking forward to relaxing in the pool after the long hot days outside but when I arrived at the hotel I discovered that the pool was out of service. There wasn’t any indication of this when I booked the hotel otherwise I wouldn’t have stayed there. The ice machine was also broken on my floor and I had to go to another floor to get ice. Never again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kellyann, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and most of the staff was very friendly. I would definitely stay here again.
Stayed 4 nights in May 2024

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was on repair, restaurant was not serving. Placed was in rebuild mode.
Stayed 1 night in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

M. Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness
Pool was broken and apparently has been for some time. That was disappointing.
Stayed 2 nights in May 2024

8/10 Good

Allison

Stayed 2 nights in May 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed 6 nights and housekeeping only cleaned room once after we were told they clean rooms every other day. We asked them to clean the room twice and they never came. Rooms have old fashion coffee makers no microwaves and they charge you money per day for the bistro in the hotel. After complaining they informed that it will be reimbursed if not used. Staff not the friendliest. We won’t be returning to this hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Stayed 1 night in May 2024