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DoubleTree by Hilton South Charlotte Tyvola

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Terrace/patio
Premium bedding, down duvets, in-room safe, desk
Outdoor pool, pool loungers
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
5624 Westpark Dr, Charlotte, NC, 28217
  • Tyvola Square
    ‪20 min walk‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Park Road Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Courtyard View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • Sleeps 3
  • 1 King Bed

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The price is €129
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includes taxes & fees
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About this property

DoubleTree by Hilton South Charlotte Tyvola

Hotel with free airport shuttle, in the vicinity of Billy Graham Library
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool and a business centre.
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton South Charlotte Tyvola. During your stay, you'll be within walking distance of Tyvola Square. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Lobby Restaurant & Bar
  • To-go breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Billy Graham Library and 7 minutes from SouthPark Mall
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton South Charlotte Tyvola offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton South Charlotte Tyvola. An area shuttle within 4 miles and A roundtrip airport shuttle (available on request) are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.
Lobby Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 4 miles
  • Area shuttle
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: USD 6 to 20 for adults and USD 6 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Restaurant & Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 for adults and USD 6 to 20 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton South Charlotte Tyvola offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 435 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 129 out of 1003 reviews" "
Rating 4 - Poor. 89 out of 1003 reviews" "
Rating 2 - Terrible. 122 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, check in was super easy, and my accommodations were perfect. The room was clean and met all my needs.
Stayed 1 night in Oct 2024

2/10 Terrible

Phyllis

Travelled with family
No Room at the Inn
You took my online reservation and run my credit card for the total night’s stay - almost $500. When I got to the front desk to check in, the desk attendant told me they had NO ROOMS left! I am appalled. I will be calling AMEX for a dispute of these charges. I am a HIlton Honors guest and they will also be informed as this does not look good for Hilton. We had to sit out in the parking lot to try to find a room for the night, or having to drive 3-1/2 hours back home!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Ianthia G

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Th air conditioning WAS NOT WORKING CORRECTLY. I had to call maintenance twice and the AC still not work. I have pictures with the temperature in the room 77 degrees. How can someone rest well in a room this hot. Terrible experience!
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t give us the cookies or water. Walkie talkies were super loud and the front desk person were dressed unprofessional and I could see her entire back / backside tattoo when she bent over
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

lekedra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Taniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very friendly staff from the front desk to the bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Too much playing
I landed at Charlotte’s Airport 8:22 am. The hotel driver had an attitude and didn’t want to even take me to the hotel. Upon arriving at the hotel I had to wait from 8:45 until 2:00 pm in order not to pay the $50.00 early check in fees! The breakfast buffet was 21.00. I was told that my breakfast would not start until Saturday morning. I ironed my dress and stains from the ironing got on my dress. I had to hand wash and use the blow dryer to dry my dress because they didn’t have a laundry room smh! The positive side was that the managers attempted to fix some items and they have the best cookies
Stayed 2 nights in Oct 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
It was one step above a dive. Toilet didn’t work and no shower soap. Had to prop the sliding door to stay closed. I only stayed one night, not the two I had planned and I still had to pay for the second night. Very unfriendly compared with other properties.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alberto

Stayed 1 night in Sep 2024

2/10 Terrible

Dalice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m really disappointed in my experience at the DoubleTree by Hilton South Charlotte Tyvola. After days of being displaced due to the tragic events in taken place in my home, Asheville, I was extremely relieved to have booked a room here. As we begin to settle in, I noticed ants crawling throughout the room: on the bed, walls, dressers, ground ect. The ants continued to show up all over, so in attempt to request a room change i spoke to Kim/Kimmie at the front desk who was the manager for the night. I was aware the hotel was at full capacity due to many others being in similar situations and the only presented solution was to offer bug spray and have someone “check on it”. Due to my limited options and tiresome few days, I attempted to deal with the ants but they were never ending. I asked Kim/Kimmie if I could just have a refund, she responded with im welcome to check out but I will be unable to receive a refund because there was no housekeeping to clean the room for turn over and I was there for half a day ( after clarifying half a day was 4 hours, it was determined we were there for less than half a day). We also provided videos. The room was barely touched, so my interpretation was the ONLY reason I could not get a refund is because they couldn’t make money off that ONE room for ONE night. Every other employee there was really supportive and emphatic which I appreciate. I left without a refund and drove 3 hours to garner to have a place to sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Taniah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel & friendly staff
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff do not have respect for each other. One of them seemed new and nobody took time to help him when he needed. Also booked a king bed room and they gave us a queen instead. No accommodations was given.
Stayed 1 night in Sep 2024

6/10 Okay

Jayson

Travelled with partner
The rooms are spacious and clean. I did not like that the shuttle service ends at 11 pm. The bathroom face basin was not cleaned with hair strands in it, the bathtub was not properly cleaned and the bathroom door would not close . We had to kill a spider on one of the beds. The rug inside the elevator was really dirty late night and also at 9am. The property I feel was really nice years ago but in its present state is declining . Property needs to be refreshed. I’ve visited much nicer properties in the same $150-$200 range.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

KAVINYA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the desk was amazing. This hotel.os convenient to great food spots, nail salons, & malls.
Stayed 1 night in Sep 2024

8/10 Good

Sidnee

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sean

Disliked: Cleanliness
Staff was smoking pot outside, room smelled of smoke
Stayed 1 night in Sep 2024

10/10 Excellent

tanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly… and welcoming ..
Stayed 2 nights in Sep 2024

2/10 Terrible

Mary

Stayed 1 night in Sep 2024

10/10 Excellent

Don

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Very friendly staff. Rooms are nice and clean. Will definitely book it again.
Stayed 1 night in Sep 2024

10/10 Excellent

Delana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great from check-in to check-out. Staff was friendly and helpful and had me checked-in and checked-out quickly! The room was spacious, quiet and clean. And the restaurant offers great breakfast and lunch options while the bar/lounge offers great drink and dinner options at night. Try one of their drink specials; the smoked old fashioned is one of their specialities! Super convenient location -- right off I-77 with a lot of shopping and food nearby.
Stayed 1 night in Sep 2024