DoubleTree by Hilton South Charlotte Tyvola

4.0 star property

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Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Outdoor pool, pool loungers
Terrace/patio
Premium bedding, down duvets, in-room safe, desk
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
5624 Westpark Dr, Charlotte, NC, 28217
  • Tyvola Square
    ‪20 min walk‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Park Road Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Courtyard View

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton South Charlotte Tyvola

Hotel with a 24-hour fitness centre, in the vicinity of Billy Graham Library
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a seasonal outdoor pool and a business centre.
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton South Charlotte Tyvola. During your stay, you'll be within walking distance of Tyvola Square. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Lobby Restaurant & Bar
  • To-go breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Billy Graham Library and 7 minutes from SouthPark Mall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton South Charlotte Tyvola offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton South Charlotte Tyvola. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.
Lobby Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: USD 6 to 20 for adults and USD 6 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Restaurant & Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 for adults and USD 6 to 20 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 442 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 121 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Nov 2024

4/10 Poor

Roger

Disliked: Cleanliness
It was safe but it smelled like cigarettes and weed
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Amenities
too expensive to not offer breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Gihwa

Liked: Cleanliness, amenities, property conditions & facilities
Parking fee per 12dollars
Stayed 1 night in Nov 2024

10/10 Excellent

Asani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! Very friendly folks !! Everything was so nice and luxurious for the price we paid !!
Stayed 1 night in Nov 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come again
Awesome service kept connect with guest make sure everything is ok I love that interact with your gues
Stayed 2 nights in Nov 2024

6/10 Okay

Johnny

Travelled with family
Disliked: Staff & service
The shuttle was not 24 hours. I had to pay Uber 50 dollars to get back to the airport. That should be noted when reservations are made!!!
Stayed 1 night in Nov 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Beverly

Stayed 1 night in Nov 2024

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely nice and accommodating. Easy in and out process
Stayed 1 night in Nov 2024

10/10 Excellent

LaQuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very nice hotel to be a 3 🌟 facility. Close to Downtown Charlotte. And a good selection of restaurants near by.
Stayed 1 night in Nov 2024

10/10 Excellent

Kanysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jahmal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My car was broken into and now I have to pay $315 to get it fixed. Additionally, there was no hot water.
Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Kanysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat, fancy, staff were very nice & friendly, overall stay was great !
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Juanika

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property was old and dirty. I was given the wrong room. Toilet didn't flush and it had dirty sheets and towel. Pool area was dirty and disgusting.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Staff & service
I booked a room for my wedding night 2 months in advance. I wanted a hotel close to the airport since we had an early flight. When we checked in the front desk said, "Oh, someone should have called you because your reservation has been canceled" I said, No I received a confirmation email the day prior and the room has already been paid. The front desk person was unconcerned and did give me a reason why my reservation was canceled. He just put his head down and continued playing on his phone. I will never go to a Double Tree again and I'm still fighting for a refund.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only tip I would give is just make sure the rooms has small washcloths ours didn’t but overall an amazing experience me and hubby will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Michael, Washington

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing return to the DoubleTree Hilton Charlotte South Tyvola. Toilet Tissue holder half missing, carpet into bathroom gaping open at seam, light next to bed did not work....front desk did not have a clue. Then received someone else's billing in my name and room number. Asked for the card of the Hotel General Manager. There was none, and it took them a minute to give me his name. I won't be back and Hilton should be ashamed.
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Nov 2024

10/10 Excellent

Qiaoling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
非常好
Stayed 1 night in Nov 2024