Drury Inn & Suites Charlotte Northlake

3.0 star property

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Photo gallery for Drury Inn & Suites Charlotte Northlake

Exterior
Indoor pool, outdoor pool
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
6920 Northlake Mall Drive, Charlotte, NC, 28216
  • Northlake Mall
    ‪6 min walk‬
  • University of North Carolina at Charlotte
    ‪11 min drive‬
  • Spectrum Center
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed, Refrigerator & Microwave (Upper Floor)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper floor, Jetted Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed (Upper Floor)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms.Sofabed)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Drury Inn & Suites Charlotte Northlake

Hotel with free breakfast, a short walk to Northlake Mall
Along with an indoor pool, this hotel has an outdoor pool and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Drury Inn & Suites Charlotte Northlake offers 180 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
The free breakfast at Drury Inn & Suites Charlotte Northlake gets good marks from our customers. During your stay, you're just a quick walk from Northlake Mall. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Northlake Mall and 11 minutes from University of North Carolina at Charlotte
  • Cats and dogs welcome for a fee (restrictions apply)
Drury Inn & Suites Charlotte Northlake offers its guests an indoor pool, an outdoor pool, and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Drury Inn & Suites Charlotte Northlake also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Kitchen + Bar – This lobby lounge only serves dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Kitchen + Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Drury Inn
Charlotte Northlake
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Drury Inn Charlotte
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Northlake Charlotte
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Drury Inn & Suites Charlotte Northlake Charlotte
Drury Inn & Suites Charlotte Northlake Hotel Charlotte

Drury Inn & Suites Charlotte Northlake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1008 reviews
Rating 8 - Good. 155 out of 1008 reviews
Rating 6 - Okay. 46 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Gaylord

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to enjoy the mall.
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never been disappointed when we stay at Druary North lake Mall location. Everyone is helpful and courteous. We noticed the hotel opened The Kitchen Bar which looks like a great addition since they stay open late nite. We will try The Kitchen Bar at our next stay. Highly recommend the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Jac

Stayed 2 nights in Jan 2025

6/10 Okay

Kayla

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up to date hotel with old fashion values, wonderfu
Wonderful stay for 3 nights. The staff went way above to make you comfortable. The staff even called or asked in person “is everything alright”. It was fun staying at this hotel. Very positive atmosphere at the desk, at breakfast and even when greeted by staff!
Comfortable room
Plenty towels
Space for storage
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Just ok could be better
Stay was good. Bed was extremely uncomfortable, they need new mattresses. Also, there was a stinch of Marijuana smell in the halls right by our room
Stayed 2 nights in Dec 2024

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A night out
Grace was amazing!! Two free meals and two free adult beverages daily!! I’m sold. I will be staying with Drury from now on!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The staff from check in to check put was amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stagg
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

brenda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. All staff were friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rudolph, Daytona Beach

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so friendly, have been here several times and it’s the same each visit. Enjoy their breakfasts and afternoon drinks and food…huge benefit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacquise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a great hotel, no improvements needed, keep up the great work we love you.
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Accommodations were great, and a nice surprise that the food options were so plentiful and tasty for both evening snack and full breakfast. The staff and managers went out of their way to be friendly, and offered excellent service! Definitely a new fan of Drury Inn!
Stayed 1 night in Dec 2024

8/10 Good

Sheena

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Service was excellent!! The hotel is older so it has a little smell and needs to be updated. Some ppl on the 5th floor was smoking THC.
Stayed 1 night in Dec 2024

10/10 Excellent

Latoyia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Always reliable
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying at Drury Inn. We had a small issue with ants in our room and mentioned it at check out. I absolutely did not expect anything other than an apology, but they did that and more. We absolutely will stay here again!
Stayed 2 nights in Dec 2024