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Hampton Inn by Hilton Concord/Kannapolis

2.5 star property

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Photo gallery for Hampton Inn by Hilton Concord/Kannapolis

Lobby
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
In-room safe, desk, laptop workspace, free WiFi
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
612 Dickens Pl Ne, Concord, NC, 28025
  • Atrium Health Cabarrus
    ‪4 min drive‬
  • Jeff Gordon Children's Hospital
    ‪4 min drive‬
  • North Carolina Research Campus
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free WiFi

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 1 Double Bed

Similar properties

Lobby

Country Inn & Suites by Radisson, Concord (Kannapolis), NC

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1013)
The price is €114
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Country Inn & Suites by Radisson, Concord (Kannapolis), NC

About this property

Hampton Inn by Hilton Concord/Kannapolis

Hotel in Concord with fitness centre and seasonal outdoor pool
This smoke-free hotel features a fitness centre, a seasonal outdoor pool and a business centre. WiFi in public areas is free. Other amenities include self parking, a meeting room and dry cleaning. Housekeeping is available on request.
Hampton Inn by Hilton Concord/Kannapolis offers 101 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Concord/Kannapolis. During your stay, you're just a quick walk from The Dale Trail. You'll find features such as free WiFi in public areas, plus a gym and a business centre.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 7 minutes on foot from The Dale Trail and a 4-minute drive from Atrium Health Cabarrus
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn by Hilton Concord/Kannapolis offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. The business-friendly Hampton Inn by Hilton Concord/Kannapolis also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Concord hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Concord/Kannapolis
Hampton Inn Concord/Kannapolis Concord
Hampton Inn Concord/Kannapolis Hotel
Hampton Inn Concord/Kannapolis Hotel Concord
Hampton Inn Hilton Concord/Kannapolis Hotel Concord
Hampton Inn Hilton Concord/Kannapolis Hotel
Hampton Inn Hilton Concord/Kannapolis Concord
Hampton Inn Hilton Concord/Kannapolis
Hampton Inn by Hilton Concord/Kannapolis Hotel
Hampton Inn by Hilton Concord/Kannapolis Concord
Hampton Inn by Hilton Concord/Kannapolis Hotel Concord

Hampton Inn by Hilton Concord/Kannapolis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 848 reviews
Rating 8 - Good. 255 out of 848 reviews
Rating 6 - Okay. 99 out of 848 reviews
Rating 4 - Poor. 53 out of 848 reviews
Rating 2 - Terrible. 41 out of 848 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
I was charged $334 deposit! Would I have lost my room if I didn't have $334 to hand over? The bathroom towel rack needed repair and door hinges on TV stand would not close.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel
The room was overall clean, there was either mold or dust above the bathroom door. They have the refillable bottles of hygiene products and our lotion bottle was empty. There is no hand soap in the bathroom which I found disturbing. On a positive note, Jacob at check in was super friendly and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

MARK O

Liked: Cleanliness, property conditions & facilities, room comfort
We had to extend our stay an additional day and requested it at check-in. Foune ourselves locked out of the room because Front Desk (Josh) neglected to inform us that we would need to re-check in the next day. As a result, we were locked us out of the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
I usually do not give reviews but this one needs to be read. This place is filthy. And the price they charged is outrageous for the quality of the hotel. Toilet clogged. AC moldy causing me severe asthma. The shower head was dirty with soap scum. The bed sheet had a dried booger on it. I cannot believe what I experienced. I booked a two night stay and checked out early the next morning because I was not going to go through another sleepless night coughing the night away. Stay away from this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Malik

Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Charmyne

Travelled with family
There was dried blood on the stand where the tv was, the toilet kept running loudly all night and then it was clogged. And the shower kept dripping
Stayed 1 night in Oct 2024

2/10 Terrible

Angela

I was in town for a medical emergency with my daughter. While making my reservation I inadvertently booked for Sunday Oct 13th versus Saturday October 12th. Expedia spoke to the agent on duty who stated that there was nothing that she could but the manager would be in on Monday. Given the circumstances I am requesting a voucher for a free night by Hampton as the room was not used and these were stressful circumstances.
Stayed 1 night in Oct 2024

6/10 Okay

Tameka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice but the white comforter was dirty, there was a pink spot and other dirt on it. I unfolded a towel and a dead bug was folded in the towel. I took a picture of it. And there was hair on the bathroom floor.
Stayed 1 night in Oct 2024

2/10 Terrible

Darlean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room sooo very dirty had to clean my.own room at 11:00pm when i got there with my 2 kids...Will NEVER stay there again
Stayed 1 night in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2024

8/10 Good

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine, it was clean and staff was friendly. But after staying there I got a charge for $5.48 on my incidentals card. When I called they said it was a parking fee. Well they never said anything about a parking fee when I arrived. Why would this be charged to my incidental card? How do they know I even parked in the lot? They didn’t ask for any car information. This is a huge scam and is probably illegally. I was able to get a refund. But I will be contacting the BBB to file a complaint. It seems like a huge scam to steal $5 from everyone who stays there. I won’t ever be staying there again because of it.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfy
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Karen Coley

Travelled with family
Disliked: Amenities, property conditions & facilities
Very marginal. Definitely not worth the price. Old old rooms. Bathroom sink did not drain, no vent fan in the bathroom. Air-conditioning marginal.
Stayed 2 nights in Sep 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend way overpriced for the quality of the room and hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We received no bedding for the pull out sofa even though we had 3 adults booked in room. Only received towels once and had to ask and just gave us two towels for 3 adults. We were there for 3 days and nights. Ask for extra pillows as the pillows are worthless we were told couldn’t get any extra. For the quality of the hotel it is way overpriced. Would not recommend to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

4/10 Poor

wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Prior to selecting this hotel, I looked for comparable places that met our needs and read the reviews. Honestly, based on the reviews, I expected much better. I felt that the staff that I interacted with were caring and polite. However, the cleanliness and maintenance needed a bit of attention. There were a lot of customers staying at this hotel, no special event. I heard a couple of similar concerns to ours. With the amount of customers, I would think management/ owners could invest in some updates and upgrades that will make a much more pleasant experience for all, especially at that price point.
Stayed 1 night in Sep 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Darron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a moldy smell that I didn’t enjoy
Stayed 2 nights in Aug 2024