Hilton Charlotte University Place

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillow-top beds, in-room safe, desk
Reception
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Atrium Health University City
    11 min walk
  • Lobby Bar Hilton University Pl
    1 min walk
  • JW Clay Boulevard /UNC Charlotte Station
    10 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

Room options

Executive Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Business Lounge Access

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping centre in University City with free parking
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Hilton Charlotte University Place gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Shoppes at University Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway
Hilton Charlotte University Place offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. Free self parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 203 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Innes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Will book there again soon!
Stayed 2 nights in Sep 2024

2/10 Terrible

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Trone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay at this property. The hotel can use some TLC! I commode issues from whom had the room before me. One outlet cover missing and my shower leaked. The hotel is very nice, restaurant, and the staff Wonderful! Not mad but happy that I was there. Great Place!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Aretha, Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hilton. Our room was very clean . Our bed was made well and the linen was fresh and clean. The room and window sills were free of dust. I loved that there was a restaurant on site . Our dinner was delicious, so were our drinks from the bar. We enjoyed the convience of walking to the shoppes . We will definitely stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! My wife and I enjoyed our stay! Executive lounge was awesome, staff extremely friendly, our room was excellent and hotel very clean! Would definitely recommend!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very pleased. Great room - comfortable beds- wonderful view- very clean- highly recommend!!!
Stayed 1 night in Sep 2024

6/10 Okay

Mathew J

Liked: Staff & service
Disliked: Property conditions & facilities
room fridge was broken. bathroom door would not close fully or lock. I had reserved a king size room and was put in a room with two double beds.
Stayed 2 nights in Sep 2024

4/10 Poor

Jacqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very friendly. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar were great. We loved walking around the boardwalk area at night.
Stayed 2 nights in Sep 2024

8/10 Good

Janette

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I was disappointed with the cleanliness and with the toiletries in the bathroom. They were completely empty on shower gel, when I called down I was assured that I would get them soon, 45 mins later called the front desk because I was running late to my own birthday dinner. The front desk personnel was amazing and the young lady came running up at that point to bring it to me. It was clear that they were understaffed, the evidence was clear from the water bottles handed to us upon check in to the delay with housekeeping, to the emails I received even before check in about having to request housekeeping service upon check in. Hilton, really, you have enough money to ensure you do better. What am I paying for? As much traveling as I do, I know what quality service is. I checked out 2 days early, staying only 1 day instead of 3. I work too hard, not to feel like I am away, when I am away.
Stayed 3 nights in Aug 2024

6/10 Okay

Evelin

Stayed 1 night in Aug 2024

10/10 Excellent

Freddie

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean. Staff was friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Joeann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Tianna

Stayed 1 night in Aug 2024

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vlora, Bradfordwoods

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lexa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for a Concert
We went for a concert and i really enjoyed it, specially it being our first time in charlotte, nc. will be coming back soon!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mebrahtu

Liked: Cleanliness, staff & service, property conditions & facilities
Quality
Stayed 3 nights in Aug 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area and walking distance to restauran
Stayed 2 nights in Jun 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel everytime I stay. Only problem this time was we woke up to construction noises in room above us.
Stayed 1 night in Sep 2024