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Hilton Garden Inn Charlotte North

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte North

Terrace/patio
Reception
Exterior
Bar (on property)
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
9315 Statesville Rd, Charlotte, NC, 28269
  • Northlake Mall
    ‪18 min walk‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Concord Mills
    ‪13 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, Accessible

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, Accessible

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • 26 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout curtains

Two Queens

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Holiday Inn Charlotte University Executive Park by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1017)
The price is €109
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Charlotte University Executive Park by IHG

About this property

Hilton Garden Inn Charlotte North

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hilton Garden Inn Charlotte North offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Charlotte North. During your stay, you'll be within walking distance of Northlake Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from University of North Carolina at Charlotte and 11 minutes from Spectrum Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Charlotte North. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Great American Grill – This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 844 reviews
Rating 8 - Good. 254 out of 844 reviews
Rating 6 - Okay. 112 out of 844 reviews
Rating 4 - Poor. 46 out of 844 reviews
Rating 2 - Terrible. 34 out of 844 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the location I was visiting. Great location and plenty of eateries nearby
Stayed 1 night in Nov 2024

8/10 Good

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice staff
Stayed 3 nights in Nov 2024

6/10 Okay

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was very put together. However, the hallway smelled bad, and I did not like breakfast wasn't complementary for a King bedroom.
Stayed 2 nights in Nov 2024

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Meh at best
Check in was upsetting because there were undisclosed charges I had to cover after already paying for my room. The attendant that night was careless and a little rude. Our room was clean but furniture was missing wood, in poor repair, the fridge was messed up, the bathtub was in poor repair, and the blanket was very scratchy on the bed. The bed was ridiculously comfortable and the sheets were so soft! The tv could use more channel options for families though.
Stayed 1 night in Nov 2024

10/10 Excellent

romaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay
Great service, great beautiful property
Stayed 1 night in Nov 2024

4/10 Poor

Douglas

Disliked: Staff & service
Unfriendly night staff -hotel not dog friendly in their excessive charges for a dog to stay only one night. They charged an undisclosed, excessive dog fee for a one night stay of $75. (The hotel at our end destination charges the same amount of $75 for one week,) At check in, I asked to speak with management about the possibility of a price concession on the extreme fee that was undisclosed on the booking Online. We would have never stayed with this pricey fee. The night front desk woman in blue and green hair snapped at me before I could finish my sentence as she rudely interrupted and snapped at my request “No, there’s nothing I can do and will not be contacting my manager.” Every customer request/complaint should be heard and listened to and responded to. Will never stay here again since customer voices are not cared about or listened to. When we were leaving there was paint spots all over lobby floor with no signage.
Stayed 1 night in Nov 2024

10/10 Excellent

ALBERT

Travelled with family
Liked: Staff & service
ROOM CONDITION
IN ROOM PHONE NOR CLOCK DID NOT WORK. HOLES IN WALL WHERE SOMETHING REMOVED BUT NOT FILLED. BUFFET WAS NOT WORTH $14 FOR COLD POWDERED EGGS NEXT TIME WILL GO TO BOB EVANS
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay the only downside for me is breakfast is not complimentary
Stayed 1 night in Nov 2024

10/10 Excellent

MUAZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel stay
We enjoyed our stay so much. The hotel and staff were great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel A

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

8/10 Good

April

Stayed 2 nights in Oct 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Serviceable Hotel stay
Decent hotel, check in staff was serviceable, clean rooms and were fairly comfortable. My main issue was charging nearly 13 dollars for a sub par breakfast buffet that ran out of biscuits by 9am.
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only slept here, and I did figure out the AC this time, so I honestly didn't have any complaints.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Check in went smoothly. However, once we arrived to our room, the water was not working. We went to front desk because no one answered guest services. I asked the front desk staff was there an issue with the water. He said oh yes there’s a leak and they had to shut the water off. Could you not have informed us of that upon check-in? I asked what time will the water be back on ? He said oh check in isn’t until 3. I’m looking like what does that have to do with you informing your guests there’s no water. Not to mention, a staff meeting at 8am outside in the parking lot and waking guest up
Stayed 1 night in Oct 2024

6/10 Okay

Terri

Liked: Staff & service
Disliked: Property conditions & facilities
Not so good
This property is very dated. Old everything. I'm used to staying at Hilton Uptown.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area was very nice , wifi was a little spotty in the room
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kennedy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Rooms are a little dated but overall still nice. The staff was great as well and the manager took care of us
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great hotel for all your needs
Great hotel, friendly staff, conveniently located with tons of dining options.
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night, and I slept well. The only complaint I had was that I couldn't adjust the temperature of on the AC, I could only turn in off and on.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
At this price point this facility is a good value. It is clean, convenient for interstate travelers, and the service is friendly.
Stayed 1 night in Oct 2024