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Hilton Garden Inn Charlotte SouthPark

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte SouthPark

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
4808 Sharon Road, Charlotte, NC, 28210
  • Phillips Place
    9 min walk
  • SouthPark Mall
    12 min walk
  • Park Road Park
    3 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

ADA Accessible, Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

ADA Accessible, Room, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

ADA Accessible Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible, Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

ADA Accessible, Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Courtyard by Marriott Charlotte Southpark

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1042)
The price is €178
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Courtyard by Marriott Charlotte Southpark

About this property

Hilton Garden Inn Charlotte SouthPark

Suburban Charlotte hotel in SouthPark with a fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Hilton Garden Inn Charlotte SouthPark offers 160 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Charlotte SouthPark. During your stay, you're just a quick walk from Sharon Shopping Center. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Garden Grille
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from SouthPark Mall and 5 minutes from Quail Hollow Club
  • Cats and dogs welcome for a fee
Hilton Garden Inn Charlotte SouthPark offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Charlotte SouthPark. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Garden Grille – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare.
Bar 4808 – Overlooking the pool, this restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 9.95 for adults and USD 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 4808
  • Garden Grille

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,500 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 for adults and from USD 14.95 for children
  • Covered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Charlotte/SouthPark
Hilton Garden Charlotte/SouthPark Charlotte
Hilton Garden Inn Charlotte/SouthPark Charlotte
Hilton Garden Inn Charlotte/SouthPark Hotel Charlotte
Hilton Garden Inn Charlotte/SouthPark Hotel
Hilton Garden Inn Charlotte/SouthPark Charlotte
Hotel Hilton Garden Inn Charlotte/SouthPark Charlotte
Charlotte Hilton Garden Inn Charlotte/SouthPark Hotel
Hotel Hilton Garden Inn Charlotte/SouthPark
Hilton Charlotte Southpark
Hilton Charlotte Southpark
Hilton Garden Inn Charlotte/SouthPark
Hilton Garden Inn Charlotte SouthPark Hotel
Hilton Garden Inn Charlotte SouthPark Charlotte
Hilton Garden Inn Charlotte SouthPark Hotel Charlotte

Hilton Garden Inn Charlotte SouthPark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 587 out of 843 reviews" "
Rating 8 - Good. 164 out of 843 reviews" "
Rating 6 - Okay. 45 out of 843 reviews" "
Rating 4 - Poor. 23 out of 843 reviews" "
Rating 2 - Terrible. 24 out of 843 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Norma

Travelled with family, Travelled with group
Liked: Amenities
Nice personnel, clean rooms and excellent food.
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
To be improved…
The place was nice. However when I called to request a refill for shower gel and conditioner as the bottles in the shower were empty. I have been told they would send right away. We never heard from anyone. Luckily my wife brought back up. The front desk person apologized during check out. Until next time, we like the area and hopefully, it will be better.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Customer service was great! Room clean and spacious!
Stayed 1 night in Jul 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel in a nice area. Parking is a small problem, but otherwise a good place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, amenities
The location was great but these items need improvement to receive a higher rating. Outlet in bathroom did not work, pillows were awful, front desk offered to bring different ones, they never showed up, no safe in the room, a ceiling light was out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Emsa, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Had to sleep on the floor
You guys overbooked your hotel. I paid for a two bed room and got one bed. My son and I had to sleep on the floor. Your front desk personnel was clueless and rude. They could not care less and blamed the double booking on us using hotels.com to book the night, which just added insult to injury.
Stayed 1 night in Jul 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop, was stranded in Charlotte due to missed connection and realized the hotels that airline had vouchers for were out in the boonies with no food options. I wouldn’t put my dog up in some of those places! Had seen this place on previous trips to Charlotte and wanted to try it…. Very clean, staff very polite, even to late arriving traveler
Stayed 1 night in Jun 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Reginald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool!
Great pool and breakfast. Easy to park and check in/ out.
Stayed 2 nights in Jun 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was a fantastic one! However, I called the front desk for assistance and never got through because the line was busy for hours.
Stayed 1 night in Jun 2024

2/10 Terrible

Ramin

Business traveller
Disliked: Staff & service
I booked a room for 3 days and paid the price a couple of months before. My flight got canceled by Air Canada and i arrived at the hotel the next day. They did not let me in and canceled the whole 3 days. The worst experience ever. Interestingly i called them the day the flight got canceled and explained that i will be coming the next day but they didn't listen!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Shannon

Stayed 1 night in Jun 2024

10/10 Excellent

Killmute

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all around, staff wonderful
Stayed 1 night in Jun 2024

2/10 Terrible

David

Business traveller
Looked like a nice property from the lobby but that’s as far as I got. I had a confirmed reservation and went to check in and they said yeah we see your reservation but we just don’t have a room for you. Was told they regularly overbook. A reservation is a commitment to provide a room on a certain date at a certain date. I will not do business with people that make it a practice of not honoring commitments
Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Lot of need for repair.
Stayed 1 night in Jun 2024

10/10 Excellent

Karli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rashad was absolutely amazing! He was so accommodating and personable, greeted everyone as they entered and left the hotel, remembers your name and always had a smile! Hotel was clean and the energy was great! We won't stay anywhere else the next time we're in town! Thanks, Rashad! The Davis'
Stayed 3 nights in Jun 2024

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and welcoming. Hotel was well kept and clean. Tea and water were conveniently located in the lobby, making for a nice little treat on the way in
Stayed 4 nights in Jun 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
I do not like cards for unlocking doors. They work about half the day after multiple attempts.
Stayed 1 night in Jun 2024