Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel

Indoor pool
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
805 W Arrowood Rd, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    3 min drive
  • Cafe South
    4 min walk
  • Arrowood Station
    3 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible (Comms Accessible. Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel

Hotel with free breakfast, in the vicinity of Billy Graham Library
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel offers 98 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel. During your stay, you'll be within walking distance of Ramblewood Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Billy Graham Library and 10 minutes from Carowinds Theme Park
Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel also features gift shops/newsstands, a picnic area, and concierge services. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are available for USD 10.0.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Arrowood
Holiday Inn Express Charlotte Arrowood
Holiday Inn Express Hotel Charlotte Arrowood
Holiday Inn Hotel Arrowood
Holiday Inn Express Hotel Arrowood
Holiday Inn Express Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood
Express Charlotte Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood an IHG Hotel

Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 705 reviews" "
Rating 8 - Good. 183 out of 705 reviews" "
Rating 6 - Okay. 59 out of 705 reviews" "
Rating 4 - Poor. 24 out of 705 reviews" "
Rating 2 - Terrible. 27 out of 705 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jauquinn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean except for a really funky smell like someone before us smoked and lit some incense or something. That’s really the only complaint. Very clean, quick check in, and good value for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Candice

Stayed 1 night in Sep 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024

8/10 Good

Clifton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Needs more than one elevator. The pool had bubbles in it.
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany, Charlotte

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
AC didnt work
Stayed 2 nights in Aug 2024

10/10 Excellent

Jibcen Rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice rooms and quiet place
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
There was a problem upon check. Emloyee accidentally checked us in about an hour before arrival. We had to wait about 25 mins to get our room.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
G
Stayed 5 nights in Aug 2024

10/10 Excellent

Lori, Loveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location was incredibly kind & friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Sammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is one of the best in the world
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and great customer service
Stayed 1 night in Aug 2024

4/10 Poor

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities
2 blocks away wasn't a good environment. Our room was over oderized, It took your breath away.The mini fridge did not work and it just felt very muggy even with the ac running.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

James

Stayed 1 night in Aug 2024

10/10 Excellent

SRINIVASULU

Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for the week while visiting family and the service was great. The staff was extremely friendly and helpful. The location was convenient and made us feel safe. The hotel was very clean and the breakfast was great. We will definitely stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

michael

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took 2 weeks to get deposit back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
The person in the attached room was coughing all night . I could hear everything all night . It was so loud i had a terrible sleep
Stayed 1 night in Jul 2024

2/10 Terrible

jassmine

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible customer service!!
The day I checked in my keys didn’t work over the course of the weekend I had to get my keys rest over 3x and finally the night before checkout we got a new set of keys. I only had enough towels and rags in my room for one, it was 2 of us. When I went to ask the young man for more towels and rags he then pointed around the corner and told me to ask the housekeeping ladies because they were loading their carts. (Not an issue) the issue came in when I asked the ladies and the first 2 ladies acted like they couldnt understand English. So I asked another one. I’m guessing she’s suppose to be the “head”of the housekeeping. She looks me dead in my face and walks off and starts laughin and speaking to the others in their language. I said I’m about to just grab these towels right here off this cart and go. Then all the laughter died immediately! The first lady I ask for the towels IN ENGLISH ASKED ME WHAT ROOM ARE YOU IN??? Soo now you speak English? I wouldn’t recommend this ghetto ass place to anyone!!! 1 star!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Chris, Lorain

Stayed 2 nights in Jul 2024

6/10 Okay

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024