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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Lobby
1 bedroom, premium bedding, desk, blackout curtains
Lobby sitting area
1 bedroom, premium bedding, desk, blackout curtains
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Charlotte Regional Farmers Market
    ‪17 min walk‬
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Renaissance Park
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(69 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.2 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel in Charlotte with free breakfast and free airport shuttle
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 9 minutes by car from Spectrum Center and 8 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and laundry facilities. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jocelyn

Travelled with group
Liked: Cleanliness
I love it
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Stayed here when our flight was delayed. Great support and service.
Stayed 1 night in Aug 2025

4/10 Poor

Cidney

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I like that the room included a fridge and microwave. Also like that the room had a mini kitchen somewhat and enough full body mirrors. Breakfast was okay not horrible. My dislikes were the Big Black cockroaches in front of the property which made me not even want to check in Customer service not friendly and inviting at all. Only one working elevator. Bedding very uncomfortable pillows were horrible. Shower way too small as well as the bathroom. My husband and my self were not happy with this Hyatt location. Needs much improvement. We’ve been to other Hyatt locations and never have we experienced this level of uncomfortably. We will never visit this particular location again, respectfully.
Stayed 2 nights in Sep 2025

6/10 Okay

Ronitra, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water from the sink ran brown, but, other than that, it was a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeneal

Liked: Cleanliness, staff & service, property conditions & facilities
The employees did not appear up tight; they were friendly and the use of real dishes and coffee cups, and real silverware was a plus. Good breakfast. Liked the bed and the room arrangement was unique (for disabled types)
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawna Margaret

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great room Staff was out of this world friendly Bed could use some updating
Stayed 1 night in Sep 2025

8/10 Good

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road trip

Nice room, comfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Only issue was the carpeting on the floor it’s old and worn.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Friendly front desk people.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Trey

Stayed 1 night in Aug 2025

2/10 Terrible

SaRita

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are false advertisement! The cabinet in the room was falling apart. The furniture and carpet were filthy. The bathroom was disgusting. The room was dewy and smelly. Oh and I can’t forget the HUGE ROACH that crawled from under the sofa! I’ll NEVER stay there again! EVER!
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Add this Hyatt Place to Your List in Charlotte

I needed a sleep-over motel close to the airport. The free shuttle was a good start, with no delays. It was a fast check-in to my spacious and nice room. In the morning, I enjoyed a free breakfast with a variety of choices, including a waffle maker. I had a fast checkout and a free shuttle ride back to the airport. The motel is close to the airport in a nice area of Charlotte. The staff were attentive and it was nice having a 24 hour front desk. That is a must when checking in late.
Stayed 1 night in Aug 2025

8/10 Good

Kurt

Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

6/10 Okay

Roger

Travelled with partner
Liked: Staff & service
Convenient to airport
Stayed 1 night in Aug 2025

10/10 Excellent

Muhabbat

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

ali

Liked: Staff & service
Does the job for a quick sleep after a late flight. No frills but the staff is nice and the beds are comfortable!
Stayed 1 night in Aug 2025

8/10 Good

nefertiti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Iysha

Stayed 1 night in Aug 2025