Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Exterior
Seasonal outdoor pool, pool loungers
Exterior
1 bedroom, premium bedding, desk, blackout curtains
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    3 min drive
  • United States Citizenship and Immigration Services office
    7 min drive
  • Charlotte Premium Outlets
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    8 min drive

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Double Beds

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel in Charlotte with free breakfast and free airport shuttle
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport / Billy Graham Parkway offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 13 May and close on 01 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 541 out of 1003 reviews" "
Rating 8 - Good. 192 out of 1003 reviews" "
Rating 6 - Okay. 133 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 87 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Stayed 1 night in Sep 2024

6/10 Okay

Vaughn

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robin, Winston-Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with this stay in Durham. Very conversation for traveling to/from airport.
Stayed 1 night in Sep 2024

2/10 Terrible

Dean

Stayed 1 night in Sep 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I expect a refound, I hade to sleep in my car. Please give me my money back
Stayed 1 night in Sep 2024

8/10 Good

Dimitrios

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Stephanie, Oxon Hill

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had a terrible experience with Hyatt Place Charlotte Airport / Billy Graham Parkway, address 2950 Oak Lake Blvd, Charlotte, NC, 28208 during my recent stay of 9/22- 9/23/24. At check in I was assigned room 602, the key pass given worked perfectly fine and I was not informed the keypad of room 602 has been replaced just a day before my scheduled stay of 9/22/24. I left my room for an event (a wedding) and returned to my assigned room later that evening and was unable to gain entry into my assigned room. No one attempted to gain access to the room assigned to me and I was displaced for the evening. The staff told me to contact the front desk the next morning for the general manager to unlock my assigned room. No one attempted to contact me to assist me, I had to call them for assistance. I warn everyone to not stay at this property. you will be disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport stay
Stayed 1 night in Sep 2024

2/10 Terrible

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Niiyonah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was really dirty the couches was horrible and the carpets where filthy I really wish i could get my money back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room super clean. The only issue was that right outside my window were a group of guys listening to loud music in the middle of the night.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

8/10 Good

Terry E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Amanda, Petersburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Ive stayed at Hyatt Place before, this was the first time staying at this one. When we walked in the room smelled wet and sticky. The bathroom door design is weird making it hard to close, the bathroom is dark and very, very small. The room does have full length mirrors and i enjoyed being able to check in online. I hate that you have to pay for parking as a guest, ive stayed at the location near University, the room amenities, guest services were top tier and the parking was free.
Stayed 1 night in Sep 2024

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for overnight before flight. Clean and easy fast access to airport. Expedia has details/times wrong on breakfast if that’s important.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Amenities
The customer service was fantastic
Stayed 1 night in Sep 2024

8/10 Good

Yada, Avondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service, easy checkin and out process. Comfortable rooms and great for what we needed
Stayed 1 night in Jul 2024

10/10 Excellent

Aleyda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lady that attended the breakfast area on Saturday August 31st and September 1st was very rude and impolite. When she was asked questions about the food she would not even answer. The tables at the breakfast area were dirty with crumbs on top. The water and juices containers were no filled up at all times during the breakfast hours. However, the staff at the Front Desk were very cordial and made the check in a pleasant and fast experience
Stayed 2 nights in Aug 2024