Hyatt Place Charlotte Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Charlotte Downtown

Front of property – evening/night
View from property
Interior entrance
Terrace/patio
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    4 min walk
  • Queen City Quarter
    4 min walk
  • NASCAR Hall of Fame
    5 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

Room, 2 Queen Beds, Accessible (Shower)

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, City View (Boardroom Suite)

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds

  • 46.3 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, a short walk to Spectrum Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and a safe. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Downtown gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Spectrum Center and 5 minutes on foot from NASCAR Hall of Fame
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM. An additional breakfast is available daily for a fee.
On-site venue – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Renovations and closures

The property will be renovating from 3 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Exterior
  • Front desk
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 459 East Third Street
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For more details, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 641 out of 1151 reviews" "
Rating 8 - Good. 260 out of 1151 reviews" "
Rating 6 - Okay. 126 out of 1151 reviews" "
Rating 4 - Poor. 63 out of 1151 reviews" "
Rating 2 - Terrible. 61 out of 1151 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Photos looked nice, but the reality of the room did not match them. The room was clean, but overall the room felt outdated, in decor, paint, TV, and especially the bathroom. The faucet in the bathroom makes no sense whatsoever. It's obvious it was an upgrade, but the setback of the original faucet was not taken into consideration and the new faucet does not have the proper reach. It was impossible to use the sink without having your hands touch the edge of the sink basin, the water barely clears the edge of the counter.
Stayed 4 nights in Sep 2024

10/10 Excellent

Adrienne

Stayed 1 night in Sep 2024

8/10 Good

latonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darnesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The rooms are clean and spacious. I have stayed here on several occasions and the quality of the hotel has not declined. I had no problems with checking in or checking out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Queen

Stayed 2 nights in Aug 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Guadalupe

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Major

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but parking (vip) should be included in price. SOMEHOW AND SOMEWAY
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Odd entry into hotel. Valet area was not well maintained & staff were not friendly. The room was very clean & spacious. Good value.
Stayed 1 night in Sep 2024

8/10 Good

Nisarg

It was ok but never saw a reception lobby on 10th floor and room was on 9th
Stayed 3 nights in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness, amenities
What they don’t tell you is it is valet parking so it costs $17 daily and $38 overnight. It’s not worth it since other hotels include parking in their prices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Davina

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Paul

Toilet smell
Stayed 2 nights in Sep 2024

8/10 Good

Saurav

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing can describe how beautiful this place is. You have to have dinner at the restaurant on the 21st floor. We will be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Pinky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and big rooms. Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Luis M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is conveniently located in Uptown Charlotte for seeing the Nascar Hall of Fame or a Hornets game. Unfortunately the hotel only has valet parking and one working elevator.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anissa C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Travelled with partner
Honestly for the price this place is great! Super nice and spacious rooms - close to everything you need - friendly staff. Rooms were updated and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++
Fantastic hotel. Quality far outweighs the price. Added bonus was the incredible rooftop bar with an amazing view of the skyline.
Rooftop bar
Stayed 2 nights in Aug 2024

10/10 Excellent

Lamar

Stayed 1 night in Aug 2024