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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Microwave
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Carowinds Theme Park
    ‪9 min drive‬
  • SouthPark Mall
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Room (SPECIALTY)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible Bathtub (SPECIALTY)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible Bathtub (SPECIALTY)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (SPECIALTY)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1008)
The price is €105
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Sonesta ES Suites Charlotte Arrowood

About this property

Hyatt Place Charlotte/Arrowood

Hotel in Charlotte with free breakfast and fitness centre
This hotel features a fitness centre, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Hyatt Place Charlotte/Arrowood gets good marks from our customers. During your stay, you'll be close to Carowinds Theme Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Carowinds Theme Park and 10 minutes from Bank of America Stadium
  • Dogs welcome for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Hyatt Place Charlotte/Arrowood also features a fitness centre, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD175 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 387 out of 1010 reviews
Rating 8 - Good. 228 out of 1010 reviews
Rating 6 - Okay. 163 out of 1010 reviews
Rating 4 - Poor. 117 out of 1010 reviews
Rating 2 - Terrible. 115 out of 1010 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Stayed 1 night in Dec 2024

10/10 Excellent

Donavon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joely

Liked: Cleanliness, staff & service, property conditions & facilities
The coffe and breakfast was great! Thanks
Stayed 1 night in Dec 2024

8/10 Good

Zita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous.
Stayed 2 nights in Dec 2024

10/10 Excellent

Geyralisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

qaasim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem
Stayed 1 night in Dec 2024

2/10 Terrible

Akeshia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The staff was nice and tried to be as helpful as they can be. The room had flies. The couches had stains and it smelled like weed on the floor my room was on.
Stayed 2 nights in Dec 2024

8/10 Good

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was actually better than expected. I would’ve given it 5 stars but upon arrival I was hit with a $200 security deposit, on top of the $450 for the actual stay. But, when booking everything online, there was never any mention of a security deposit. So, that was taken from the spending money I have saved for the trip. I was also told that I would be refunded the $200, and it would take about 2-3 business days to process, but it’s been a week and I still haven’t received it! One can say that this is not a good look when wanting to retain or gain future stays.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adriane

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible location
The property had gnats in 2 of the rooms. The 1st room had about 3-4 gnats. I told the front desk she said she checked & didn’t see them. I told her I can go to the room with her and show her, she declined & gave me a new room. The 2nd room had gnats in the bathroom. I saw those & took a video of them both. I reported it & got a 3rd room. The 3rd room bathroom tube was stooped up. When I took a shower the water wasn’t going down the drain properly. The water was to my ankles. I talked to the manager she claimed she was going to give me extra points to my membership so I can get a free night but she never did it
Stayed 2 nights in Dec 2024

10/10 Excellent

Jalessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jermika

Liked: Cleanliness, staff & service
Average
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was supposed to be cleaned every other day. We had to ask 3 times for housekeeping and were told the room will be cleaned, but it wasn’t cleaned. When housekeeping showed up, she only changed the bed sheets and nothing else. We had to hand her the used towels and ask her to remove the trash bags. We had to ask for new towels and her response was, there’s no more new towels. There was also constant smell of marijuana permeating throughout the hotel. We ran out of the shower gel, and of course, housekeeping didn’t even know to replenish because they weren’t cleaning our room. Breakfast food wasn’t really great. The fruits always look old and the scrambled eggs had a plastic look. Yogurt is put in a bowl that is open to everyone walking and talking around it. Elevator buttons won’t light up, but they do work. We will never ever stay at this hotel again. We have traveled a lot, and this is by far the worst hotel we have ever stayed at.
Stayed 8 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Katia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Raj, Ellicott City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean. Bed quite comfortable. No microwave in the room and bathroom was really small. Free breakfast adequate. Will stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Nov 2024

4/10 Poor

L

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We gave up on cleaning service
We requested our room to be cleaned Wednesday and Thursday it wasn’t done. So we gave up on Friday.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lakeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chianta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The lady at the desk was amazing i needed to check in early and she was absolutely efficient and friendly.
Stayed 1 night in Nov 2024