Omni Charlotte Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Omni Charlotte Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Rooftop bar, al fresco dining, open selected days
Rooftop terrace
Rooftop terrace
Rooftop bar, al fresco dining, open selected days

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
132 E Trade St, Charlotte, NC, 28202
  • Queen City Quarter
    1 min walk
  • Bank of America Corporate Center
    2 min walk
  • Blumenthal Performing Arts Center
    3 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    19 min drive

Room options

Premier Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

Studio Suite

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Club Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (Club Exec Suite)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds (Club Premier Room)

  • 59 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Premier Room, 1 King Bed (Club Premier Room)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Omni Charlotte Hotel

Hotel with a health club, steps from Queen City Quarter
An outdoor pool, a restaurant and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Omni Charlotte Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. An outdoor pool, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Queen City Quarter and Blumenthal Performing Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Omni Charlotte Hotel offers its guests an outdoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 15995 square feet (1486 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Omni Charlotte Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Trade Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) – This rooftop bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Trade Bar – This bar only serves dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 22 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,995 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.09 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 for adults and from USD 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 707 out of 1079 reviews" "
Rating 8 - Good. 181 out of 1079 reviews" "
Rating 6 - Okay. 88 out of 1079 reviews" "
Rating 4 - Poor. 39 out of 1079 reviews" "
Rating 2 - Terrible. 64 out of 1079 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jason

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ksenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Omni. Rooms was perfect for a quick visit to Charlotte. Rooms were clean, big, and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ophelia, Thames Ditton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Ann

We had a medical emergency. My partner was taken to hospital by ambulance. Expedia said Omni Charlotte refused to give a postponement reservation.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing especially Scott who worked the Bar area !!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Matthew, High Point

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Due to multiple events in the area and lack of resource planning, our room was not available until 6:00 PM. This was a major inconvenience and caused our party to miss several hours of the fun we were in town to enjoy.
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd M Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Amenities
The staff at your hotel is amazing and super helpful and knowledgeable about the area around the hotel my wife and I had a fantastic this past weekend from the minute we arrived to the last minute we were there we felt welcome and wanted and we were truly treated so well we will definitely recommend this hotel for anyone's stay in Charlotte N.C. Thank you to you all so much
Stayed 2 nights in Sep 2024

2/10 Terrible

jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pool with big screen tv. Sufficient elevators. Great bar food
Stayed 2 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
Overall great experience, could have used a little more light in the bathroom and we had a small problem with the sink draining but was fixed promptly. Great food and bar options and great proximity to restaurants and bars, as well as the stadium.
Stayed 2 nights in Sep 2024

8/10 Good

Fadekemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. I liked the way it was connected to restaurants and stores. The staff were friendly and helpful. Surprisingly a couple of days I had the luxurious roof bar and pool area to myself. But the bartender was great company. I would highly recommend ordering food from the restaurant across the street. Kitchen and cocktails, their food and drinks were incredible. The fitness center attached to the hotel was a plus to staying there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we encountered from Valet, bar staff, bellman, and front desk were honestly some of the most friendly and abundantly professional.
Stayed 1 night in Sep 2024

2/10 Terrible

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in
Stayed 1 night in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn out Mattress
I was not happy with the King bed. The bed mattress has been worn and I felt like I was sinking. The room itself was clean. I did ask for someone to come and show me how to operate the TV. It shouldn't be that hard. Normally, I can figure things out, but I no one came, however; I did figure out how to get the local channels. I just didn't want to have to pay extra to watch TV.
Stayed 1 night in Sep 2024

8/10 Good

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Brittany, Greenville

Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024