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Residence Inn by Marriott Charlotte Lake Norman

3.0 star property

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Photo gallery for Residence Inn by Marriott Charlotte Lake Norman

Lobby
Seasonal outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Reception
TV, pay films

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
16830 Kenton Drive, Huntersville, NC, 28078
  • Birkdale Village
    ‪11 min walk‬
  • Lake Norman
    ‪11 min walk‬
  • Birkdale Golf Club
    ‪13 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Fireplace (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed, Fireplace (Hearing Accessible)

  • 84 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Fireplace (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed, Fireplace (Mobility/Hearing Accessible, Tub)

  • 84 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Fireplace

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed, Fireplace

  • 84 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Charlotte Lake Norman

Hotel with free breakfast, near Birkdale Village
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Residence Inn by Marriott Charlotte Lake Norman offers 78 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Residence Inn by Marriott Charlotte Lake Norman, you'll be within walking distance of Birkdale Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Birkdale Village and Lake Norman
  • Pets welcome for a fee
Residence Inn by Marriott Charlotte Lake Norman offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 450 square feet (41 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Charlotte Lake Norman also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star Huntersville hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 450 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Charlotte Lake Norman
Residence Inn Lake Norman
Residence Inn Marriott Charlotte Lake Norman
Residence Inn Marriott Charlotte Lake Norman Hotel
Residence Inn Marriott Charlotte Lake Norman Hotel Huntersville
Residence Inn Marriott Charlotte Lake Norman Huntersville
By Marriott Charlotte Norman
Residence Inn by Marriott Charlotte Lake Norman Hotel
Residence Inn by Marriott Charlotte Lake Norman Huntersville

Residence Inn by Marriott Charlotte Lake Norman Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 181 reviews
Rating 8 - Good. 41 out of 181 reviews
Rating 6 - Okay. 25 out of 181 reviews
Rating 4 - Poor. 8 out of 181 reviews
Rating 2 - Terrible. 7 out of 181 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Ellia

Stayed 2 nights in Oct 2024

8/10 Good

Linda

Travelled with partner
Liked: Property conditions & facilities
Lived up to it’s reputation
Stayed 4 nights in Nov 2024

8/10 Good

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was solid overall. Shower water pressure was amazing. The only downside was the fire alarm went off once at 7pm and then again at 7am the next morning. Just tedious since it took over a minute to turn off what were both false alarms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andry

Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Served our purpose in staying one night in the lake Norman/birkdake area but a bit expensive. Rooms dated but ok. USB ports next to bed didn’t work for me. A steep $100 fee for dogs accidentally double charged but front desk staff, who were super nice, took it off when notified.
Stayed 1 night in Aug 2024

6/10 Okay

Trudy, Grapevine

Liked: Cleanliness, staff & service
Great staff and very friendly. Property is just old with loud AC made it difficult to sleep. Breakfast was nice and facility located in a great place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Danielle

Stayed 4 nights in Jun 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Needs work
This is a disappointing Residence Inn. The room is damp from humidity. Sheets feel wet. A/C was turned off on arrival. Kitchen cabinets were well worn.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Marlon

Stayed 1 night in Apr 2024

10/10 Excellent

Lenore

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Shower was broken in one of our rooms
Stayed 1 night in Apr 2024

8/10 Good

Linda

Stayed 11 nights in Apr 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am enjoying the luxury of having a wonderful place to stay and the room we have.
Stayed 1 night in Apr 2024

6/10 Okay

Shawn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location was easy to access local shopping.
Stayed 2 nights in Mar 2024

2/10 Terrible

Mitrina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

sharon

Disliked: Cleanliness
Not worth the money.
Not with $165 a night. Old, and a little beat. Kitchen and bathroom floor was sticky. Wouldn’t stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Holly, Mentor

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

6/10 Okay

Tara

Liked: Staff & service
Stayed 3 nights in Nov 2023