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Residence Inn Charlotte City Center

3.0 star property

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Photo gallery for Residence Inn Charlotte City Center

Rooftop terrace
Reception
Lobby
Exterior
Mediterranean cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
220 East Trade Street, Suite 1400, Charlotte, NC, 28202
  • Queen City Quarter
    ‪2 min walk‬
  • Bank of America Corporate Center
    ‪2 min walk‬
  • Blumenthal Performing Arts Center
    ‪4 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

  • 44.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

  • 44.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

AC by Marriott Charlotte

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1024)
The price is €223
for 1 room
includes taxes & fees
7 Mar - 8 Mar
AC by Marriott Charlotte

About this property

Residence Inn Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site. Housekeeping is available on request.
Residence Inn Charlotte City Center offers 116 air-conditioned accommodations with a safe and coffee/tea makers. 47-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Spectrum Center and 7 minutes on foot from Charlotte Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5091 square feet (473 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Residence Inn Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
AC Lounge – This restaurant specialises in Mediterranean cuisine.
Nuvole on 22 – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Lounge
  • Nuvole on 22

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,091 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 January 2025 to 13 February 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Charlotte City Center Aparthotel
Resince Charlotte City Center
Charlotte City Center
Residence Inn Charlotte City Center Hotel
Residence Inn Charlotte City Center Charlotte
Residence Inn Charlotte City Center Hotel Charlotte

Residence Inn Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 851 reviews
Rating 8 - Good. 152 out of 851 reviews
Rating 6 - Okay. 50 out of 851 reviews
Rating 4 - Poor. 15 out of 851 reviews
Rating 2 - Terrible. 36 out of 851 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alonzo

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed everything about this location. I plan to make it my go to place when visiting Charlotte.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and staff was nice.
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fine experience, good location, quiet and clean. I just couldn’t justify giving 5 stars and here is why: the garage is a problem. We were here 24 hours and each time we were in the garage we found lost people: I’m not even kidding. They could solve this problem by adding two signs per floor and clearly have chosen not to. Check in was fine. We had two rooms, checked in at the same time, but my husband got a whole different version of the check in person than I did. We had 4 people per room so clearly we were planning to use the pull out couch. But we weren’t given linens for it and didn’t have enough towels for even 4 people. Then they brought linens but no towels or pillows. The king bed had a nice mattress but the pull out is definitely the old soft mattress from my grandma’s house. Also it’s a full (I think) and only 2/3 of the couch actually pulls out. The rooms are very clean and very quiet. The television is on a swivel with wires crossing over the furniture. Not safe or ideal for kids. We’ve stayed in nicer hotels in bigger cities for less money and without these issues so we probably wouldn’t stay here again, but it was a fine experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Every employee had a smile and was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right across from spectrum center loved the place it was quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely fabulous. Room was clean and available at check in. Parking deck can be a bit confusing but overall fairly simple. If you’re in Charlotte for an event at the Spectrum Center - this is the ideal hotel. Directly across the street. We will be staying here from now on when in Charlotte.
Stayed 1 night in Nov 2024

2/10 Terrible

Autumn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 1 night in Oct 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay at the Residence Inn. The staff was very helpful, my room was very clean and tidy, and my room had everything I needed to accommodate my stay. Also, can't forget about the amazing views of the beautiful city of charlotte from the rooftop bar! Only thing I would say is make sure you get your parking ticket validated through the entire time of your stay as mine was only validated for the first night. Luckily, I caught it before the day ended and the front desk got me right. 10/10 would book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ericka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. The entire staff I encountered was very friendly. Everything was clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Janille, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff name Lorenzo
Stayed 1 night in Nov 2024

6/10 Okay

WILLIAM, itasca

Toilet kept kicking on all night , body wash broken , basic 101 stuff that was annoying , overall nice hotel.
Stayed 1 night in Nov 2024

8/10 Good

Monica

Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++
Our stay was wonderful. Close to everything we were there to do.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! The room was spacious, clean and updated! Will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly hotel
Very clean hotel, room. Quick and easy check in! Nice staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Sommer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Great location in relation to spectrum center. Literally walk across the street. Bed was extremely comfortable.
Stayed 1 night in Oct 2024