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Sheraton Charlotte Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
View from room
Point of interest
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204
  • NASCAR Hall of Fame
    9 min walk
  • Charlotte Convention Center
    10 min walk
  • Spectrum Center
    13 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    11 min drive

Room options

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Corner

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking, Corner

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Traditional Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Corner

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

Le Meridien Charlotte

Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1000)
The price is €126
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Le Meridien Charlotte

About this property

Sheraton Charlotte Hotel

Pet-friendly hotel connected to the convention centre in Uptown Charlotte with 2 restaurants
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Sheraton Charlotte Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from NASCAR Hall of Fame. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Social Bar & Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Charlotte Convention Center and Spectrum Center
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
Sheraton Charlotte Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 29 meeting rooms. Event space at this hotel measures 68195 square feet (6335 square metres) and includes a conference centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Charlotte Hotel. For a fee, parking is available.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Social Bar & Kitchen – This restaurant specialises in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City – This poolside bistro only serves lunch. Guests can enjoy drinks at the bar. Open selected days.
Cloud Bar by David Burke – This rooftop bar only serves dinner. Open selected days.
Red Salt by David Burke – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 8 to 18 for adults and USD 8 to 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cloud Bar by David Burke
  • Craft City
  • Red Salt by David Burke
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (68,195 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 12 November 2024 to 1 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 for adults and USD 8.00 to 18.00 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 29 May and close on 06 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Sheraton Charlotte Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 777 out of 1366 reviews" "
Rating 8 - Good. 250 out of 1366 reviews" "
Rating 6 - Okay. 152 out of 1366 reviews" "
Rating 4 - Poor. 107 out of 1366 reviews" "
Rating 2 - Terrible. 80 out of 1366 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kyleigh

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall my stay was amazing … However for the price and hidden fees, I shouldn’t have had to worry about bugs being in my room or stains on the blankets and sheets I’m thankful that I brought my own just in case .
Stayed 2 nights in Sep 2024

6/10 Okay

PRADEEP

Disliked: Staff & service
I got done from Uber, had 3 bags ,requested for help from the guys standing , and they said take the cart .Even wifi did not work , no reception no to call , came down , complained and it started .Hot water not working in shower . I got talking with my Uber driver ,and was told that if she is bringing anyone to Sheraton , no help whatever with bags , even with elderly people .
Stayed 1 night in Sep 2024

10/10 Excellent

Lonnie

Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the ease of check in and check out. Right next to downtown Charlotte. Excellent food. Look forward to a return visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 2 nights in Sep 2024

4/10 Poor

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were tons of imperfections around the room and I was disappointed because I thought it was going to be a much higher standard. Our room did not go below 70F despite the fan running all night and cool temperatures outside. There was also a shelf in the shower that is in the way of closing the curtain. Good for staying a night or two but was disappointed in the work quality around the room.
Stayed 1 night in Sep 2024

4/10 Poor

Marion

Travelled with group
Disliked: Cleanliness
They need to do better
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Latarsha

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2024

10/10 Excellent

Vinayaka

Stayed 1 night in Sep 2024

10/10 Excellent

Troy

Stayed 1 night in Aug 2024

10/10 Excellent

Deloris

Stayed 2 nights in Aug 2024

8/10 Good

Abesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeneea

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice 10/10
Stayed 1 night in Aug 2024

8/10 Good

Alvaro

Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a bath/tub shower due to health reasons. Instead, we only had a shower. Also, our floor (4th) had a broken icemaker. This was a real inconvenience.
Stayed 1 night in Sep 2024

2/10 Terrible

Clariluz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2024

6/10 Okay

Sonya, Elgin

Liked: Staff & service
Disliked: Cleanliness
My room was dirty and there was hair in the tub
Stayed 1 night in Sep 2024

10/10 Excellent

Aidin

Stayed 3 nights in Aug 2024

10/10 Excellent

Harold

Stayed 1 night in Aug 2024