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Sleep Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Sportsplex at Matthews
    ‪4 min drive‬
  • Carolina Courts Indian Trail
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Inn Matthews - Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1005)
The price is €102
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Comfort Inn Matthews - Charlotte

About this property

Sleep Inn Matthews - Charlotte

Suburban hotel with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, a meeting room and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Sleep Inn Matthews - Charlotte. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • 14 minutes by car from Spectrum Center and 14 minutes from Queen City Quarter
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sleep Inn Matthews - Charlotte also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matthews hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 822 reviews
Rating 8 - Good. 251 out of 822 reviews
Rating 6 - Okay. 150 out of 822 reviews
Rating 4 - Poor. 77 out of 822 reviews
Rating 2 - Terrible. 66 out of 822 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Joe

Stayed 1 night in Oct 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Oct 2024

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kassie

Stayed 2 nights in Oct 2024

6/10 Okay

Joe

Liked: Cleanliness
no hot water
Stayed 1 night in Oct 2024

4/10 Poor

LeAnn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Whew…you def get what you pay for. And boy am I wishing I paid more. The bathroom door won’t close and it is a sliding door. Smells musty, shower is dirty. If I could get my money back I would leave right now and go 5 mins down the road to the Holiday Inn Express and pay $40 more dollars for a clean place to lay my head. YUCK!
Stayed 1 night in Oct 2024

4/10 Poor

Norvell

Business traveller
Disliked: Cleanliness, amenities
Dirty and the the room smelled like smoke
Stayed 1 night in Oct 2024

8/10 Good

Cherlynn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It is in a safe area and walkable to food and stores. We did have a slight problem with hot water our first night but it improved the latter that night.
Stayed 3 nights in Oct 2024

8/10 Good

Teresa

Travelled with family
Liked: Staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

8/10 Good

Claudette

Business traveller
The front desk was awesome. I left my charger home and they even allowed me to borrow there’s. The room smelled great and the sheets were clean and smelled of bleach. My only issue was the hall way smelled very strongly of weed. Other than that my stay was great & I would definitely stay again.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

HECTOR RODOLFO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean, excellent location and friendly staff
Stayed 7 nights in Sep 2024

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Abdelwahed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hopefully you guys do better cleaning and don’t opened door while guest sleeping . Wait until we check out
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
review evening zzz egg, saugae, had food
Stayed 3 nights in Jul 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
The property was friendly and quiet on the 4th floor. It was a quick trip but located in an area surrounded by shopping and restaurants
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Staff & service
Rude and unhelpful staff.
Stayed 5 nights in Aug 2024

4/10 Poor

Cindie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Puntie

Business traveller
Liked: Cleanliness
Was there only one night , didn’t do much but sleep
Stayed 1 night in Jul 2024

8/10 Good

Morris

Stayed 1 night in Jul 2024

10/10 Excellent

Camila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No rooms where ready and everyone was in the lobby waiting at 3pm no early checks ins. Was kind of ratchet compared to Photos.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsey

Stayed 1 night in Jul 2024

6/10 Okay

Laura Kaye

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest
Stayed 2 nights in Jul 2024