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Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Lobby
Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪18 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

In-room safe, desk, laptop workspace, blackout curtains

Comfort Suites Concord Mills

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1009)
The price is €150
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Comfort Suites Concord Mills

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 4-minute drive from Charlotte Motor Speedway
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1012 reviews
Rating 8 - Good. 292 out of 1012 reviews
Rating 6 - Okay. 174 out of 1012 reviews
Rating 4 - Poor. 89 out of 1012 reviews
Rating 2 - Terrible. 85 out of 1012 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and then check in was pretty seamless.
Stayed 1 night in Nov 2024

4/10 Poor

Tye

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heat was not working properly room was VERY cold.. only option given was smaller room..management could not discount because booking was through 3rd party…
Stayed 1 night in Nov 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lindly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff was friendly and breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Derald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was excellent. Very close to dining options as well as very safe area. The check in clerk was awesome.
Stayed 1 night in Nov 2024

2/10 Terrible

Jon

Liked: Staff & service
Disliked: Cleanliness, room comfort
Roaches and Refund
Terrible experience had to check out a day early because the room had lots of roaches
Stayed 2 nights in Nov 2024

6/10 Okay

Gregory

Travelled with partner
Disliked: Amenities
Zero upgrades . My iron didn't work and I didn't have an ironing board
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Thanksgiving Stay
The room was very clean! I like the size of the TV. However, the phone did not work which we needed to use for service and the radio clock wasn't working which we use to keep up with the time. The room above us had kids so they jumped and ran all night and we could hardly sleep. The best part about this stay was the cleanliness of the room!
Stayed 1 night in Nov 2024

4/10 Poor

Santos

Will not stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Morris

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natassia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place bed was comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
I was very pleased with the professional customer service we received. We were greeted promptly and made feel welcome. I was very surprised of the security deposit required at check-in. This was not explained doing booking. The room was very clean and comfortable. Only complaint was the TV was so small, breakfast was the usual fare. I'd recommend this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Randy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My husband and I planned to stay for 2 nights. The first night we could bit sleep due to loud disturbances in the room above us. My husband called the front desk and nothing was done. He then went to the front desk and the receptionist went to the room above us and atated they found no issues. My husband invited into our room so they could hear how loud it was. The receptionist stated there wasnt much that could be done. Keep in mind, these loud noises went on from 12am-3am. Around 8am we were then woken by very loud housekeeping laughing wnd carrying on in the hall. The next night, the same loudness upstairs started. My husband called fhe front desk...no answer...went to the front desk, nobody was there. We waited and the commotion got louder. My husband was finally able to get in touch with the receptiionist and she stated there was nothing she could do. After another impending night of no sleep...we packed up our bags and drove home. Never again will we stay here. Room was nice and bed was comfy but that was of no use to us because we were unable to rest.
Stayed 2 nights in Nov 2024

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My room was by the interstate and it was very loud. I didn’t sleep well the first night. I was so tired the second night I sleep sound and didn’t hear it until the next morning when I went to the bathroom. Overall it was a very nice place. I will probably stay here again next year.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sunny, Lugoff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close by a lot of restaurants and not far from the stadium. Will definitely consider staying here again on my next stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

LeaTecha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room served it’s purpose. The carpet was a little dirty. The shower was small. I personally don’t like they don’t wash the top comforter. The breakfast was basic.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The computer was down when I was trying to check in, but that happens. The friendly and awesome lady at the desk made up for my wait time. She was very courteous and respectful. That is the kind of service that you can not find everywhere you go. We will be staying there again when we visit Charlotte.
Stayed 2 nights in Nov 2024

8/10 Good

Reginald

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Reginald

Business traveller
Liked: Staff & service, room comfort
Room was not vacuumed. fixtures in bathroom hanging off the wall.
Stayed 1 night in Nov 2024