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Sleep Inn & Suites at Concord Mills

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Exterior
Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Cabarrus County Convention and Visitors Bureau
    ‪12 min walk‬
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪18 min walk‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Comfort Suites Concord Mills

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1002)
The price is €128
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Comfort Suites Concord Mills

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 4-minute drive from Charlotte Motor Speedway
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 9:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 174 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Reginald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good. Smooth and easy check in and a lot of the food places are walking distance
Stayed 1 night in Oct 2024

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property and the room was fine. Our problem was with the person (Carmella) who checked us in. When we arrived at 3:30 pm, no one was at the front desk. We waited a few minutes, and Carmella came out from a room behind the desk. She did not greet us, did not smile, did not say a word. Just stood there and looked at us. I asked if she would be checking us in and she said yes. No other words. I commented that I had expected her to greet us, or welcome us. Nothing. She proceeded to check us in, with a minimum of interaction. She obviously can talk, as she answered her cell phone and talked to someone on that phone for most of the time she was checking us in. Very rude and unprofessional. The next morning, there was another very friendly, professional woman at the desk. She greeted us when we went to breakfast, we weren't even at the front desk! This is the type of employee you want, not Carmella.
Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough lighting over vanity for applying makeup; Shower curtain too short, water ran onto floor
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and I would recommend my friends and family to stay at this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Enjoyed my stay and I would recommend to friends and family.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick another motel
The motel over booked and was told i was upgraded to another room with 2 king beds when i booked one king bed but it was actually 2 doubles not enough room to share a bed with my significant other. The sofa was stained bad in the suit. The carpets were dirty. The whole hall and room smelled bad. The lower floors spelled like cannabis.
Stayed 1 night in Oct 2024

4/10 Poor

Reginald

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Shardae

Stayed 2 nights in Sep 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

10/10 Excellent

Brittni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

William

Stayed 1 night in Oct 2024

2/10 Terrible

Benjamin

Business traveller
Disliked: Staff & service
Canceled my reservation and gave my room away 15 minutes before my arrival time. I was in town on business for the weekend. There no rooms available anywhere in NC. Left me stranded in the middle of the night.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
My sheets were filthy and when I called down to get new ones, I discovered that my room phone was not working. The whole place had a run down feel to it. Would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Saw one roach on the TV. Other than that property was clean, breakfast was doable.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

It was a pleasure to stay at Sleep Inn.. I would recommend this Hotel to family and friends.
Stayed 1 night in Oct 2024

4/10 Poor

Rose

Stayed 1 night in Sep 2024

8/10 Good

Lynnsey

Liked: Room comfort
Hotel was older but staff was friendly and room was clean
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stellar customer service. The frontdesk staff goes above and beyond to satisfy their guests' needs.
Stayed 1 night in Oct 2024

8/10 Good

Jamey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel within walking distance of restaurants. Very comfortable bed and a modern shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Oct 2024

2/10 Terrible

Ensley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sleep Out
We entered the hotel, there was a guest screaming at the staff about PTSD, sexual trauma, and not receiving her deposit from her stay. This lasted for about 20 minutes. After we checked in, our room cards did not work for the door. We had to turn around with our three children to receive new keys for the door. After getting into the room, we began warming up our food in the microwave. About 30 secs in, the outlets on the walls blew. We were not able to warm our food. We went to grab ice from the ice machine on the first floor, it was not working. We went back to our rooms to settle for the night. Guest ran the halls and screamed until midnight. The next morning, when we were packing up to leave, the doorknob fell off the door. We were trapped in our room for 20 minutes. This felt like a haunted house.
Stayed 1 night in Oct 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024