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Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Lobby
Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪18 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Comfort Suites Concord Mills

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1001)
The price is €105
for 1 room
includes taxes & fees
11 May - 12 May
Comfort Suites Concord Mills

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 4-minute drive from Charlotte Motor Speedway
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 391 out of 1008 reviews
Rating 8 - Good. 277 out of 1008 reviews
Rating 6 - Okay. 165 out of 1008 reviews
Rating 4 - Poor. 84 out of 1008 reviews
Rating 2 - Terrible. 91 out of 1008 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laticia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Under New Managment-not a good thing

I have stayed here several times but it is under new management and it has changed. First of all, there is a $100 incidental fee I did not know about until I walked into the lobby! I had not booked with another hotel because they had a similar charge but that one was advertised. I was told I would get a refund on my card immediately after checkout. It has still not posted! I am very unhappy about that! The hallways and elevator had an odor. The phone in the room didn’t work when I tried to call the front desk. I used my cell phone to call and no one answered. The toilet paper holder was broke. The hair dryer didn’t work and it looked like someone had tried to tape the wiring together. The outside door at the back didn’t unlock with a guest key. It has always worked in the past. I will not be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

KAROL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAVE STAYED AT THIS PROPERTY SEVERAL TIMES. WOULD STAY THERE AGAIN
Stayed 2 nights in Jan 2025

4/10 Poor

sterlin

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Leon

Stayed 1 night in Jan 2025

8/10 Good

Santos, Charlotte

Business traveller
Well located, leas expensive, good parking.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

ABIGAIL, High Point

Stayed 1 night in Jan 2025

6/10 Okay

Begenda

Travelled with partner
There should ensure to check and clean the rooms of every client each day as the step out. Fixing bedding and taking trash out.
Stayed 2 nights in Jan 2025

6/10 Okay

Vernon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Tajhshana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took 30 minutes to get my room key
Stayed 1 night in Jan 2025

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
We had no hot water and we saw a bug.
Stayed 1 night in Jan 2025

6/10 Okay

Ronald

Stayed 1 night in Jan 2025

10/10 Excellent

Rylie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly workers
Stayed 1 night in Jan 2025

10/10 Excellent

Kiara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
stayed here for an anime convention that was up the street! was very convenient! would book again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tyler

Stayed 1 night in Jan 2025

8/10 Good

Santos, Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, got room on the floor and side of hotel I wanted, lots of parking, very close to many restaurants. The parking lot and entrance need a good pressure wash. The room night table lamps need replacing. The electric plugs on the lamps are rusted around and so worn that what you plug in will not match and get power.
Stayed 4 nights in Jan 2025

6/10 Okay

Robert

This hotel is average. The heat in the room kept blowing out cold air, so my wife and I had to keep changing the setting on the wall unit from heat on to heat auto throughout our stay. The bed was next to a window which made it hard to get in and out of the bed. Due to the bed being so close to the window , cold air was seeping through the window. The breakfast was basic with powder eggs, stale bread and bagels. There weren't many choices to choose from. Our stay was just "OK", we won't stay at this hotel on our next visit to the area.
Stayed 2 nights in Jan 2025

8/10 Good

Chayanne

Stayed 1 night in Jan 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there. I will definitely come again and suggest them to others.
Stayed 1 night in Jan 2025

8/10 Good

Chayanne

Stayed 1 night in Jan 2025

6/10 Okay

Tony

Stayed 4 nights in Dec 2024