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Sonesta Charlotte Lower South End

3.5 star property

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Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Lobby lounge
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1004)
The price is €110
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Sonesta ES Suites Charlotte Arrowood

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sonesta Charlotte Lower South End's great location. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Food for Thought
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 18 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by car from Charlotte Convention Center and 9 minutes from Bank of America Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 18 meeting rooms. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Sonesta Charlotte Lower South End. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Food for Thought – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 17 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 86 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Smit

Stayed 1 night in Jan 2025

10/10 Excellent

Katrel

Stayed 1 night in Jan 2025

4/10 Poor

FEI

Stayed 1 night in Dec 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge extra for parking
Was not aware the property charged an extra $12 to park. Would have looked elsewhere had we known.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Shanice

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

10/10 Excellent

Clarence L

Stayed 1 night in Dec 2024

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties outside doesn’t look anything like the inside (I think there getting something’s worked on). The inside is VERY nice. You can tell it’s kept up very well. They have a starbucks in the morning time and then a bar in the evening. The staff members were also very nice and helpful. I loved how you didn’t have access into the hotel after a certain time without key and you couldn’t get up the elevator without a key as well. We had a room on the 16th floor, it was very quiet, peaceful, and the balcony gave great views to the fall building downtown. Overall I would definitely stay here when we come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Kayla

Stayed 1 night in Dec 2024

10/10 Excellent

D

Liked: Cleanliness
It was clean
Stayed 1 night in Dec 2024

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

julius, Fayetteville

Stayed 2 nights in Nov 2024

4/10 Poor

Sampson

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is poorly maintained, broken down vehicles in parking lot. Furniture in rooms need replacement, they're nasty and worn.
Stayed 1 night in Dec 2024

6/10 Okay

Ameya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

derval

Clean energy
Stayed 1 night in Dec 2024

2/10 Terrible

Lynette

Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great hotel
Stayed 4 nights in Dec 2024

6/10 Okay

Alesha

Travelled with group
I just don’t know
No so good my view was looking at the interstate no room service was offered no one told me that house keeping doesn’t come unless you request do my room never got cleaned at all room didn’t come with microwave rooms hotel is too nice and pricey not to have microwave in room at least the queen and king rooms this is my 2nd time staying for the weekend there I honestly don’t think I’ll be back be to pay I nice amount for my stay it wasn’t cheap also water in front of microwave could have caused a bad accident had to ask for towels
Stayed 2 nights in Dec 2024

10/10 Excellent

keisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed my stay
Stayed 1 night in Dec 2024

2/10 Terrible

Woodrow

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Filthy room, stained carpet and furniture. $9 bottle of water in the room Charges for parking Wild. Didn't even stay 5 minutes.
Stayed 3 nights in Dec 2024