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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
39-inch LCD TV with cable channels, TV
Seasonal outdoor pool
Full-sized fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

7.2 out of 10

Good

Popular amenities

  • Free breakfast
  • Gym
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Laundry facilities

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    3 min drive
  • TopGolf
    6 min drive
  • Park Road Park
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    14 min drive

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 2 Double Beds, Multiple View

  • Sleeps 5
  • 2 Double Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free breakfast, near United States Citizenship and Immigration Services office
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Charlotte Arrowood. During your stay, you'll be close to United States Citizenship and Immigration Services office. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include convenience store, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from United States Citizenship and Immigration Services office and 9 minutes from Quail Hollow Club
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 350 out of 1006 reviews" "
Rating 8 - Good. 230 out of 1006 reviews" "
Rating 6 - Okay. 155 out of 1006 reviews" "
Rating 4 - Poor. 121 out of 1006 reviews" "
Rating 2 - Terrible. 150 out of 1006 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Cameron

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches, you don’t see them when you go in but baby when the lights go out at night! Huge inconvenience to have to load your stuff and move to another room so they can spray to find out that there is roaches in there too, they was outside, so to have to wash all you items your family bought load up everything to make sure you don’t carry them home is horrible! On top of the price we paid if the room was 59$ a night ok but that’s not what we paid
Stayed 2 nights in Sep 2024

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service, amenities
Seats in lobby were damaged and covered with Duck Tape. Cigarette buds round outside of property. Sleeping room was clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Duston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
Rooms were ok. But the A/C unit sounded like a jet engine when it kicked on at 3 in the morning. Will not stay here again. I did like the room and location was ok. But, I need sleep and I know hotels can be noisy but this was over the top.
Stayed 1 night in Sep 2024

8/10 Good

Tieleshia

Travelled with family and small children
Liked: Amenities
Room 338 needs an exterminator due to ants on the kitchen counters, and the master bedroom door was cracked.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dana

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Horrible experience. The hotel was dirty and felt very unsafe. We left after being there 15 minutes and stayed elsewhere. Would not recommend this property!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Keri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for a nice, relaxing girls’ weekend. The room was huge, much bigger and better than the description. Living area/kitchen. Two queen bedrooms and two full bathrooms. The courtyard was nice. The continental breakfast was also nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
….
Stayed 5 nights in Aug 2024

6/10 Okay

Shelley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet
Stayed 4 nights in Jun 2024

8/10 Good

JEAN-GUY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y limpieza
Stayed 2 nights in Aug 2024

8/10 Good

JEAN-GUY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

JEAN-GUY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing, breakfast was a added bonus. The pool was clean the whole experience was well worth the money. I'd put this as one of the best hotels I've ever stayed at! 5 stars across the board!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Narshika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tychell

Stayed 28 nights in Jul 2024

4/10 Poor

Marcine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed there from 8/3/24 - 8/7/24 we stayed in room 213, the first day we got there and tried taking a shower the shower fixtures fell out, we had to call first service, they didn’t answer, I took picture and went down stairs to show the front desk, they said they’d send someone up, wen back up stairs and tried pressing my clothing in the mean time, the heater drained waited over my clothing several times, so it wasn’t working had to call first service again to complain, no one came, my husband has to go back to the front desk to find out what was going on they said someone would come up, eventually someone came fixed the fixture and brought a heater. When packing to leave I realized my brown leather wrist bracelet was missing, I brought only 6 pieces of jewelry, one of them was a brown leather bracelet and another was a brown leather bracelet, and I looked all over the room and our car never found the bracelet, the clasp on that bracelet is strong and would not have fallen off my wrist, when ever we travel we always put the do not disturb sign on the door, we do not like anyone coming into our room when we stay at a hotel, we did the same this trip and one of this hotels staff clearly came into our room and took this bracelet, we travelled lightly so we know what we had, it bracelet was not expensive but the fact that staff came into our room when we put up the sign to not enter made us feel violated we will never stay at the hotel again
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dametria

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sierra

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at this suite very much, so it was very cleanly and Conveniently located, the pool was perfect and so is the surrounding area. The yard is beautiful could stay in enjoy it. This could be a little bit friendlier it's not a lot of southern hospitality there but other than that I love this day and would be more than happy to stay again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024