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SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Suite, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity
Exterior
Outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Billy Graham Library
    4 min drive
  • Charlotte Regional Farmers Market
    4 min drive
  • United States Citizenship and Immigration Services office
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    7 min drive

Room options

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Charlotte Airport Lake Pointe

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.6 out of 5, Wonderful, (1089)
The price is €179
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Tru by Hilton Charlotte Airport Lake Pointe

About this property

SpringHill Suites Charlotte Airport Lake Pointe

Hotel with free breakfast, near Billy Graham Library
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Billy Graham Library and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
SpringHill Suites Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. SpringHill Suites Charlotte Airport Lake Pointe also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 329 reviews" "
Rating 8 - Good. 44 out of 329 reviews" "
Rating 6 - Okay. 13 out of 329 reviews" "
Rating 4 - Poor. 10 out of 329 reviews" "
Rating 2 - Terrible. 7 out of 329 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kiarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent ! Front desk was very professional and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We need a quick meal and it was getting late. The front desk staff person made a great recommendation. It was reasonable priced and great food.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Southampton

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night, but found this to be a really nice property. Updated, clean, comfortable rooms, plus free breakfast. Special shoutout to Jasmine (front desk) for going above and beyond twice to help me. She is the best!!!
Stayed 1 night in Aug 2024

6/10 Okay

Karl

Liked: Cleanliness
Beautiful new hotel. Room lousy~~AC wouldn’t cycle off, they tried rebooting twice with no luck. We finally had to shut it off as air was blowing directly on bed. Put items in fridge only to discover hours later it wasn’t even plugged in. Control switch for temp was missing. Whatever they clean the bathroom floor with, it was dangerously slippery Said they could do nothing because we didn’t book directly with them. The hotel airport shuttle/lady driver was excellent. It’s too bad this new hotel has such badly maintained rooms. Feel we should receive some discount on this expensive room
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property. Nice, clean rooms. Personally liked the layout of the rooms. No complaints here.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I was stuck in Charlotte due to an awful airline experience and the terrific front desk person helped me with a toothbrush and deodorant. It was so kind because it was after midnight and I had no luggage. Great place!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the most pristine hotels we’ve stayed at lately and we travel a lot! Quiet, easy check in, Mercedes Benz shuttles to and from airport were clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Lydia

Place was clean; modern and spacious. A little cold but not bad at all.
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel with parking fee scam
Well i would have given all 5 stars for this hotel if they didnt charge $10 per day to park. I understand in big cities if there is limited parking but at this hotel there is plenty of space for parking. If the $10 extra means so much to them why not add it in to room charge where its not so sneaky. Rooms very very spacious and clean. Staff was friendly and helpful. Why spoil it with QR codes in the parking lot to scan to oay for parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Travelled with partner
Staff and hotel were better than excellent. 6 stars
Stayed 1 night in Jul 2024

8/10 Good

Marsha, calabash

Travelled with partner
All was satisfactory.
Stayed 1 night in Jul 2024

4/10 Poor

William

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
the air conditioner was broken in the middle of summer. it was on maximum 24/7 and could not be turned off in the room. an employee had to come and manually turn it off, but he noted it would have to remain off all night because he’s off at 8pm and the overnight crew probably won’t know how to turn it back on. and he didn’t k ow if the problem would get fixed because the engineer wasn’t working. so we had the choice of a freezing cold or a super hot room. there wasn’t even an option of having the fan run to circulate air without cold air blowing. it was ridiculous to stay at a hotel in the south in summer where it “is so hot outside the ac no longer responds to the commands of the switches.”
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory, lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Only problem was no close restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

joseph

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024