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Tru by Hilton Charlotte Ayrsley

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Topgolf
    ‪4 min drive‬
  • Billy Graham Library
    ‪10 min drive‬
  • Carowinds Theme Park
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1003)
The price is €90
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Hyatt Place Charlotte/Arrowood

About this property

Tru by Hilton Charlotte Ayrsley

Hotel in Charlotte with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Charlotte Ayrsley. During your stay, you'll be close to Carowinds Theme Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Carowinds Theme Park and 13 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Charlotte Ayrsley also features a 24-hour fitness centre, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Need batteries in the tv remotes
Stayed 3 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is wonderful. I can’t say enough about cleanliness…I thought the area looked beautiful as well (I checked Google earth before I arrived) With that being said, their were signs in the parking lot saying the hotel was not responsibility for theft or damage to vehicles AND they have once of those flashing blue light surveillance things in their parking lot which makes me think there is a lot of criminal activity in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service
Not enough pillows on king bed and the toilet leaked when you flushed thin walls can hear everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Chandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay! Great staff! Great price!
Stayed 1 night in Dec 2024

10/10 Excellent

JKhala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Deirdre

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It couldn’t have been nicer; plan to stay again on the way home.
Stayed 1 night in Dec 2024

10/10 Excellent

Urbina

Stayed 1 night in Nov 2024

8/10 Good

Asia

Stayed 2 nights in Dec 2024

10/10 Excellent

andrea

Stayed 1 night in Nov 2024

6/10 Okay

Alicia

Travelled with partner
Stayed for a concert, it was okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and affordable. One downside was no microwave in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Deepak

Stayed 1 night in Dec 2024

6/10 Okay

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was my sixth stay in 2024 at this location, and I have been assigned the same room each time (311). The only problem I experienced was that the window shade has been inoperable each visit ...
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica, Spartanburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk with the dreads was beyond nice ! Soooo friendly .
Stayed 1 night in Nov 2024

10/10 Excellent

Ayreck

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Marla

Liked: Amenities
Our stay was excellent. The staff was so friendly and the hotel was immaculate. Would definitely come back again. And so close to shops, restaurants and pubs.,
Stayed 1 night in Dec 2024

6/10 Okay

Aracely

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Pamela, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed on the first floor. It was so noisy! All I heard all night were people going in and out the door. The door kept slamming. We barely got any sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, courteous staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Adriana, Hoschton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy access
Stayed 1 night in Sep 2024

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great. The staff has always been great each and every time i have stayed here while traveling. My only suggestion is to upgrade the iron in the room it leaks water when ironing. Other than that everything was great
Stayed 1 night in Nov 2024

6/10 Okay

Mariely

Travelled with family
The breakfast area was unsupervised. Dirty tables, there was no staff to keep the area clean and stocked.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick day stay staff really pleasant!! Breakfast cute display!!
Stayed 1 night in Nov 2024