Tru by Hilton Gastonia

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Gastonia

Reception
Indoor pool
Exterior
Premium bedding, down duvets, desk, iron/ironing board
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    14 min walk
  • CaroMont Regional Medical Center
    3 min drive
  • Schiele Museum of Natural History
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Gastonia

Hotel with free parking, near Eastridge Mall
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Change of towels is available on request
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from Eastridge Mall and a 4-minute drive from Schiele Museum of Natural History
  • Cats and dogs welcome for a fee
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. There's an onsite 24-hour business centre.

WiFi is free in public spaces. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 206 reviews" "
Rating 8 - Good. 30 out of 206 reviews" "
Rating 6 - Okay. 22 out of 206 reviews" "
Rating 4 - Poor. 10 out of 206 reviews" "
Rating 2 - Terrible. 14 out of 206 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GERSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Aug 2024

8/10 Good

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kristy

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Employee is very nice and the place is clean
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern and updated. Lobby was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design is a little silly. I hope you like dots! Staying here you will see dots. Had the swimming pool to myself since everyone was playing pool in the lobby (billards). The lobby is nice lots of snacks with an easy kiosk to pay. The design is smart & modern. Guest laundry room is nice. My only complaint is no microwave in my room, but there is a microwave in the nice lobby. You will like it here.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic hotel for sleeping and grabbing quick breakfast. No frills which is what we needed for just a quick stopover
Stayed 1 night in Aug 2024

10/10 Excellent

Earlisha

Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

April Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring ear plugs for sleeping. It is loud off of a main road. Otherwise, it is clean and easy to get to.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ronad, Gastonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kiendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The hotel was clean, safe and quiet.
Stayed 3 nights in Aug 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We just had problems with the TV not working couple lights in the room not working.
Stayed 1 night in Jul 2024

6/10 Okay

Herschel, Moseley

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Weird process for adding a bottle of water to my room at check-in. Sent over to a kiosk after I checked in and paid for the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
If you are going to stay here, bring ear plugs to sleep. It is so loud!
Stayed 3 nights in Jul 2024

4/10 Poor

CHARLIE

Travelled with family
The customer service was horrible and front staff appeared untrained. I was provided a room and when I got to the room it was still being cleaned.
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2024

10/10 Excellent

Allen

Stayed 1 night in Jul 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

LaShanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is online it states cribs are available. When we checked in she said it should not state that online, that there are none available. So we got no sleep in fear of a baby rolling off the bed. Other than that everything was awesome. Honestly one of the best hotels I have stayed at. The shamppo, conditioner, body soap, and lotion smelled soooo good. Beds were comfy and it was very clean.
Stayed 1 night in Jul 2024

8/10 Good

Stanley, Simpsonville

Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024